Llama Travel Recensioni 

This was my first time to South America and with Llama Travel. I was travelling alone and a bit nervous when I arrived - but no worries - Llama representatives were fantastic, always on time to meet you for connections and more than helpful. It was a fantastic trip and I would highly recommend Llama Travel to anyone.

It was our first tour holiday and I have to say it was fantastic. It was so nice to have a small group of people who by the way were all amazing.We are a family of three 2 adults and a 9 year old girl.

I cannot recommend llama travel enough to other people as you were all amazing from the moment we submitted our enquiries, so supportive, patient, knowledgeable and organised. We initially selected your agency because we liked the itinerary which was a busy one and offered the opportunity to visit quite a few places.

In Costa Rica the tour guides Jorge (from Swiss Travel ) and Fernando (from Pachira group) were out of this world, very knowledgeable (and not just the guide speech if not they had round knowledge well beyond of what you can expect - flora, fauna , geography, history, general stuff) polite, helpful and I could continue non stop. They understood the tourist needs and gave us invaluable tips to make our journey amazing up to the very minimal detail.  
Everything was organised up to the very minor detail and explained. Everyone made you feel wonderful.
The partners you work with were amazing.
Thank you Llama travel for the fabulous experience.

We had an amazing holiday. Marie from Llama travel organised a perfect trip for us. The communication before and during the holiday was good. Hotels transport guides were all above expectations. We would recommend Llama travel without reservation.

We have just returned home from an amazing family holiday to Costa Rica organised by Llama Travel. The local tour company was Swiss Travel and their guides, drivers and management of the tour was great. The overall tour was well planned and gave us a real flavour of the many various environments within Costa Rica - it was like having 5 holidays in 1! We were incredibly lucky to see amazing wildlife and welcomed by friendly people.
Our guide Jorge was so friendly, approachable and knowledgeable and a fantastic representative of both Swiss Travel and Costa Rica! He ensured that our holiday ran smoothly, without delays and allowed time for bathroom breaks and stops to grab snacks etc, which was much appreciated with our 9 year old son. Jorge (and our driver Jorge!) were great with our son and the other little girl in the group and always listened to their questions and comments. His knowledge about the wildlife was outstanding and his enthusiasm was infectious.
We would have no hesitation in recommending Llama Travel, Swiss Travel and Costa Rica to our friends and family and are so grateful that we have been able to experience such a beautiful country with such amazing wildlife.
Thank you once again for delivering such an enjoyable, interesting and beautiful trip!
Many thanks.

Well organised, very helpful, expensive but very good.

Our first experience with Llama travel was superb. Everything went smoothly excellent staff on the ground in Costa Rica. Great hotels were selected as part of trip . Even the comfort stops were well chosen and the drivers happy to spot and stop for sloths etc. We had a super time with lots of wildlife spotted and a reasonable amount of down time given we had chosen to do 4 locations in two weeks. The group was 18 in total but often split in to two for wildlife walks so even though we r used to travelling under our own steam it was fine and met some nice people too.

Great trip to the Atacama desert and Easter Island . We have been to Chile before but wanted to go to these two places . The local guides were first class together with the transfers between airport and hotel , even when our flight was delayed and arrived in Santiago at 3am.
We spent 5 nights on Easter Island and if you have the time would recommend this. It is super to go back and see the sights at different times of the day . A good place just to relax.

What can I say efficiency at its best. Thank you Graham for your patience, knowledge and understanding. Cannot recommend the company and Graham enough. A real ambassador to your company.
Made booking this holiday stress free and with no pressures.
Thank you,

The holiday was wonderful, with all connections smooth and hotels and trips excellent. We had the same guides for the time we were in the jungle and all around the sacred valley. They were knowledgable, friendly, helpful and enthusiastic which added significantly to what we got out of the holiday.
The jungle lodge was fantastic and the Amazon trips were amazing, and Machu Picchu was magnificent. All the other incredible Inca structures around the Sacred Valley gave us some insight into their superb engineering and their ability to build in a way that fits into the spectacular natural landscape so beautifully. Lake Titicaca gave us a glimpse of different cultures and how it is possible to live different ways in the modern world. Thank you very much, it was fantastic!

This is the second time we have travelled with Llama Travel and yet again they have provided an excellent service. Costa Rica was absolutely incredible (you all have to go) and the hotels, jungle lodges, itinerary, transfers and expert guides provided by llama travel enhanced our trip further. On our last few days the government closed the small airport down and so the guide and local Llama team quickly reacted, got us into a jeep and took us (through rivers) to another airport where we were able to fly to San Jose. The group of 20ish we travelled with were split into 2 small groups so our experiences always felt bespoke and everyone on the tour was like-minded and interested in exploring a new destination. We wouldn't hesitate to go back to Llama Travel for another holiday package.

Recently had a trip with Llama travel to S.America. Everything was spot on with pickups from the airports and trips all happening seamlessly. We hardly had to think about a thing except when to be in the Hotel reception for... Local Tours were always on time and very friendly/professional/funny.

Even when I was a bit sleepy and left my jacket in Cusco by mistake, the guy's at Condor / Llama Travel ensured it made it safely back to me.

Such great post sales service I had to leave a review for them !! Would definitely recommend and now dreaming at my next trip with them (Colombia) :)

An absolutely wonderful holiday. Llama Travel (Condor Travel in Peru) could not have done more for us including when we had a really early start (5am) to go to the airport the rep took us in a taxi, came into th3 airport and #howed us where to check in and then came with us to the security gate to make sure we did not get lost, we had this treatment everywhere we went.

Llama Travel organised my recent Inca/Conquistidor trip to Peru (1-14 April).

Basically, it was amazing...from start to finish. The Condor travel guys over in Peru were fantastic, so friendly/knowledgable...all the tour reps were so good. Good choice of hotels...all suitably located and great service. The tour itinerary was fantastic and I got to see everything on my list! Organisation of flights, the tickets, the admin behind the scenes, the pickups and transportation were all efficient and on time.

Tour group was great too, met some really interesting people and can't fault an actual thing.

As a single (female) traveller, it's also a really safe place to visit, never felt intimidated or unsafe in Peru.

Just the most amazing trip ever. Have asked Llama to send me their new brochure as i'm now keen on Argentina, Bolivia, Chile etc!

Can't fault this company, would highly recommend! Pretty exceptional all round.

my wife and i would just like to thank you on what was a fantastic holiday and experience of a life time…the holiday from start to finish was absolutely fantastic and just got better from day 1 onwards. The accommodation, the reps, transfers and the excursions were so well organised and exceeded our expectations, everything was wonderful and we could not fault it, it gave us the trip of a lifetime. It is hard to put into words the enjoyment we received from such an experience but it was perfect finishing off with the ultimate which was the inca trail. We have never experienced anything like that before and we are massive trekkers as well, it was the toughest experience we have ever achieved but well worth it especially the arrival at machu picchu which was magical and etched into our memories forever. We would definitely recommend your company to people, friends and family and will fill in the questionnaire you provided and post back to yourselves soon.
once again thank you for making our holiday so memorable
regards
steve and julie-anne

Just got back from Costa Rica after another wonderful holiday with Llama Travel. The staff in London are the most helpful we have come across and all the agents made this a holiday to remember for all the right reasons. Can not praise Llama enough, nothing is left to chance and all runs smoothly. A great company and all at the best price.

We recently returned from a memorable trip to South America and would have no hesitation in recommending Llama Travel to anyone. We were able to discuss our itinerary beforehand and the company was more than willing to make changes to suit our needs - nothing was too much trouble.
The trip lasting nearly three weeks went very smoothly - all transfers went without a hitch with someone to help us at every airport (we had 6 fights in total) and all the guides on each excursion were both knowledgeable and friendly, and the hotels were excellent.
Lima, Cusco, the Sacred Valley, Machu Picchu, Lake Titicaca, the Iguacu Falls and finally Rio de Janeiro all have special memories thanks to Llama Travel

I cannot fault Llama Travel or your guides you use (via Swiss Travel) for this holiday. They were always there when they should have been, very informative and helpful.

Costa Rica is an amazing place with wonderful beaches, an abundance of wildlife and the accommodation was brilliant.

I have no hesitation in recommending Llama Travel to anyone and I will look to book through them for any South America trips in the future.

I have no hesitation in recommending this company. This was our first holiday with them and there is no doubt that I would book again when we go to other parts of South America. The booking procedure was easy....lots of information given to help us choose flights, tours etc. The people we spoke to were very knowledgeable. The tickets etc arrived promptly and the information about the countries we were to visit was useful. The trip itself was fantastic. Everything went like clockwork. We were met at the airport and all the transfers happened efficiently. The guides on the tours were great....interesting and trustworthy. We always felt safe . The Valparaiso tour was just us plus a guide and driver. Sometimes we were in larger groups but never more than 12. It was nice meeting different people from different countries to share our experiences with. The Atacama desert extension was really good. Excellent tours to spectacular areas to see wonderful scenery and wildlife. Great hotels throughout the entire trip.We didn't upgrade and were happy with the hotels we stayed in. The Torres del Paine national park is amazing...we were lucky with the the weather. We saw condors. The Serrano river trip back to Puerto Natales was really worth doing. The Estancia Christina trip also was memorable...the boat sailing amongst icebergs.Buenos Aires is a great city....and the Tango show we went to was so good. All in all, we had a great experience,met lovely people, ate good food and saw fantastic sights. Llama reimbursed us without hesitation for a tour that was unfortunately cancelled in Chile. They are a very good company to deal with in every respect.

From the initial email that I had sent to Llama with an enquiry, I received the most fantastic customer service, even when I had forgotten to make a payment that had lapsed. The staff are courteous, professional and extremely helpful.
We left Manchester airport and flew KLM to Peru via Amsterdam. (TIP - pay for the upgrade if you can - it's well worth it)
We flew to Lima and were met by a representative and taken to our hotel in Lima for 2 nights. Hotel was in a lovely location and central to local attractions. We took the optional colonial Lima excursion, which was well worth it. Fab. The guide was absolutely brilliant, humorous and extremely knowledgeable. We were picked up on day 3 for a flight to Cusco. Flight fantastic and gorgeous views (get a left hand seat if you can, views are to die for). Altitude sickness hit our whole group differently, from nothing at all, to slightly tipsy feeling to absolutely drunken stupors with nose bleeds. Coco tea was given to us on arrival which helped. Hotel great and a 5 minute walk to the main square.
The Sacred Valley excursion was fantastic and is a real must.
The highlight of the trip was the excursion to Machu Picchu, the train was beautiful and glass topped. The hotel in Machu Picchu was amazing, like a yoga retreat and I would have liked to stay there for a few nights opposed to just 1.
A brilliant holiday, well planned, brilliant excursions and fab guides right the way through.
All in all, it was an amazing trip and we will have these memories forever.
Thanks Llama Travel, you exceeded our expectations in all areas.

They delivered on the trip but 2 weeks before flying out they informed us that, the optional excursion which we paid for happened to fall on a bank holiday which means that the excursion wont be available on that day. However they did change the flights to try to accommodate the excursion on a different day. We felt that given they are a professional tour company, they should have been aware that day is a bank holiday when we first book the tour. Otherwise everything else run smoothly and we totally enjoyed our trip in Peru and Rio. Peru is a big country and if you wish to see lots of places there is a lot of flying between places, also the local flights are not very reliable, out of 4 flights there were 2 delays. People in Peru were nice and friendly. It is a place we may go back in the future.