Liverpool FC Recensioni 

No customer service, orders very late. Ordered a present on 29/11/19. Website says delivery time 2-5 working days within UK. Today (06/12/19, the 5th working day) and nothing has been updated as yet. My Hermes is still awaiting the item from LFC, which has not yet been delivered. LFC customer service website doesn’t work (only a blank white page), e-mails on Facebook are simply ignored. Paid £6.99 for 2nd class delivery and £60 for the item itself. This is supposed to be a birthday present and I didn’t expect for the delivery to take longer than 5 working days, plus, ignoring messages is just simply rude.

After shopping in both stores in Liverpool, and more recently online, I'm very impressed.

Liverpool FC are trying to buy the premier league title however they will finish second again!

Best club in the world and the online store ain't too bad either. It has everything you can think of and then some, if a little pricey. Whenever I get asked what I want for my birthday I usually send a few links to this place, although once or twice my family member had to chase over and over to find out where the order was. It got here in the end. If the store was as good as the team we would never have had that problem!

Ordered new tops for myself and 2 sons. They arrived on time and we areso happy with the quality.

Keep the updates live and streams clear.I love it

After shopping in both stores in Liverpool, and more recently online, I'm very impressed. I ordered kits, tops, body suit, sleep suit, socks and bibs for my newborn son. The quality and sizing is excellent along with the swift delivery service. All came very well packaged along with a little note from the club. Top marks all round! YNWA

I made an order in the 24th of November, after 10 business days and a million email with the store and the delivery company, they said we are sorry we lost your parcel.
I sent them I need to travel and there is no need for the parcel anymore so please cancel it and make the refund.

They called me after a while and asked me to choose between 2 options, refund or fast delivery "next day delivery".
I asked for the redelivery and they dispatched the parcel and sent it with the courier, the courier sent me that we are going to deliver tomorrow.

Then, an email came from Liverpool store that we canceled your order and we will make the refund 3 to 5 days. "One of the employees just canceled without reading the history of emails, she just read the last email from me an canceled without checking with others who made the redelivery"
I called them, they said, we are sorry but the refund already done we can't do anything. and shut the line in my face..

The funny thing is the parcel delivered to depot near me in Manchester, but I can't take it because someone canceled my order without my permission.

I spent a week trying to track my parcel, emailing the store and delivery companies and calling the store to get the delivery because I ordered gifts for my friend.. Then I receive nothing.

Here also all the details:
Order Number: LFC101414937
First delivery company: Hermes
Delivery number which is lost: 9425581468933881
Fast Delivery company: DPD
Fast Delivery number which never delivered: 15505913041126

Brilliant service for Pre-Orders! Always comes on time

Love both stores in town, went in recently to buy a new top and customer service was great!

Love Liverpool ordered the new home top I love it! Very nice fit for a ladies top!

Suveræn hurtig levering. Bestilte søndag eftermiddag og er nu leveret 2 dage senere. Flotte trøjer og shorts i super kvalitet. YNWA!

Great website, frequently buy from it and no issues.

I am fan of Liverpool FC so i am really want to say thank you for such good customer service and simple and at the same time customer-friendly website. Thanks lads! #YNWA

great team and great customer service would definately recommend

Great team and the store is amazing. Every month I buy something new haha :)

I have shopped on the offical Liverpool FC store many times and I have never had one single problem with the purchases or the delivery time, which is incredible fast and reliable. There is nothing bad to be said about the online store. 5 starts. YNWA!