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Valutata 5 stelle su 5

Bestilte spillertrøje, kasket og glas søndag og modtog i dag, torsdag - det er hurtigere end de fleste andre virksomheder jeg har handlet med i England. Prisen var ca. 120 kr. billigere end i DK (fo... Leggi di più

Valutata 3 stelle su 5

I've been a member for years and the pre-season coverage is great, however, much of what we pay for (and it isn't cheap) is finding its way on Youtube for free. More recently, I'm becoming more an... Leggi di più

Valutata 1 stelle su 5

Really disappointed with what I thought I was buying which turned out to be stickers you put on PlayStation controllers. They are advertised as skins which is a term I haven’t heard of before. I can’t... Leggi di più

Valutata 1 stelle su 5

Awful waited over an hour and a half and kept being told you are next in the queue. Absolute lies. Not fit for purpose. As a life long Liverpool supporter it's hugely disappointing that this is all th... Leggi di più

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3,0

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TrustScore 3 su 5

68 recensioni

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3,0

Tutte le recensioni

(68)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Liverpool FC’s coaching staff might want to go to some Coaching Training and Certification seminars.

Liverpool FC’s coaching staff might want to loosen the collar a bit—football is passion, not a press conference. Their overly serious demeanor can feel more corporate than competitive, missing the spark that fans crave.

Meanwhile, SA United FC brings an organic energy, close growing community, and a grounded approach that resonates with real supporters.

If you’re looking for football with heart and humility, United’s the club to back. Let’s go United! ⚽🔥

7 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

After a lengthy wait for my 3 Tops I…

After a lengthy wait for my 3 Tops I ordered before I came to England I sent an email to the site and this was responded to by a gentleman named Robert.K.The service this man gave me was impeccable. He told me the situation of the backlog and tried asking around to see if they could get the tops to me ASAP as I was due to leave England. The day after our last email I got an email notifying me that my tops were dispatched. Today 08/09/25 which coincidentally is also my birthday i relieved my tops. Thank you Robert and LFC for an amazing birthday present

8 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

The jerseys on the website are such…

The jerseys on the website are such poor quality for the steep pricing. The embroidered shirts in the past were so much better. The printed logos and number on the back became so sticky it transferred onto my PU leather bedframe and now has damaged it. The jerseys look horrible after a few wears and honestly not worth the money!

24 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

You racist!

"I have been a loyal fan of this club and regularly visited your website to check ticket prices. However, I was recently blocked for 'suspicious activity,' which is absolutely ridiculous. I reached out through the official channels to resolve this, but I received no response. This lack of communication and the decision to block me without justification only proves that this club discriminates against people from South America. Is this how you treat fans from other parts of the world? This is unacceptable and deeply disappointing from a club of your stature."

12 gennaio 2025
Non scritta su invito
Valutata 2 stelle su 5

Dont order if you need it soon

It's disappointing to leave this review, as my previous orders—when I didn't need items urgently—went smoothly. However, paying for premium delivery seems to do the opposite, delaying the order instead of speeding it up. When I tried to cancel the order (because it hadn’t been shipped yet, as stated on the tracking page), I was told cancellation wasn't possible.

Now, I have to wait for the item to arrive and then pay additional costs to return it. To make matters worse, returns can't even be processed at the official LFC store. I expected much better service from a club like this.

10 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Online store: The worst service I have experienced

After spending over £100 for my dad's 60th birthday I was disappointed to have the items delivered in damaged packaging, the goods inside were damaged as a result, AND there were items totally missing from my order. I tried to get this resolved with the online form as soon as I got the parcel but was not taken seriously. I tried again a day later with their online chat and was told everything would get resolved and my items would be re-dispatched. After not hearing anything for nearly two weeks, I tried to get help again, but they had no record of my previous complaints. Thankfully I had saved the transcripts. My missing/damaged goods have STILL not been resolved! Terrible experience. I do not recommend ordering from this store unless you enjoy continuous disappointment and have money to simply burn.

2 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Unable to complete purchase & useless support

I have literally spent about 6 weeks trying to purchase 4 replica jerseys with my son’s name in time for his 13th birthday.
Online checkout would not allow me complete the purchase due to fields not completed - fields that had no data in them.
Had three unsuccessful rounds of trying to troubleshoot this with Liverpool support but all their responses seemed very “stock content”.
Needless to say, I was not able to complete the purchase in time for my son’s birthday. The latest response from their support was literally to start the exact same troubleshooting question set all over again. They’re just sending stock responses.
And all the while I’m getting automated emails urging me to complete my purchase.
Hugely disappointed: but not as disappointed as my 13 year old son.
Shameful engagement from such a big club.

14 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Unable to purchase useless app

I've been trying to purchase an item for almost a month using chrome and different devices. Always takes me back to cart. Your help line is completely useless and all they can say that they sorry instead of fixing the problems.

3 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Ordered a tracksuit for Christmas my…

Ordered a tracksuit for Christmas my son really wanted but only the top came and not the pants but they went above and beyond to send them out express delivery so he had them for Christmas Day so grateful for there kind gesture, recommend highly.

21 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Awful waited over an hour and a half…

Awful waited over an hour and a half and kept being told you are next in the queue. Absolute lies. Not fit for purpose. As a life long Liverpool supporter it's hugely disappointing that this is all they offer in way of live communication. Dreadful. They will walk alone if they don't improve.

11 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Really disappointed with what I thought…

Really disappointed with what I thought I was buying which turned out to be stickers you put on PlayStation controllers. They are advertised as skins which is a term I haven’t heard of before. I can’t believe they don’t accept returns, £25 for stickers what a rip off. I’m not impressed I thought a big name like Liverpool FC would have excellent customer care, how wrong I was.

4 agosto 2023
Non scritta su invito
Valutata 3 stelle su 5

Room for Improvement

I've been a member for years and the pre-season coverage is great, however, much of what we pay for (and it isn't cheap) is finding its way on Youtube for free.

More recently, I'm becoming more and more annoyed with the likes of Natasha Dowie providing 'specialist input' on the show. I'm sorry but I don't want sub-conference level players providing such input. Please quick this modern day nonsense and put the former LFC mens team players on the box instead.

2 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

I do not recommend at all

If I could, I wouldn't even give 1 star. I will never buy from this store or this website. I bought a set for my son with his name on the back, the item arrived quickly but dirty and the letter D was damaged. £75 for rubbish with poor quality and damage. Don't buy it, you will be disappointed and it's not worth it. I am having trouble getting my money back

16 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

If your a Swiftie your on your own.

Forget contacting Liverpool FC Hospitality for any help or assistance in regards to any future concerts (Especially Taylor Swift) if you're after information or advice on things like car parking etc. I Just contacted them for advice on if / where / how you can park and was bluntly told ....... we have none, you`ll have to find out yourself where parking is available. I do understand they don't directly have parking but to be so blunt and offer no help, advice or assistance whatsoever only re-enforces the vast difference between Liverpool as an events venue compared to places like the Etihad. I'm sure they will be getting 1000`s of similar phone calls and emails from people all over the UK and worldwide for advice on travel to and from the venue, parking, public transport options, etc and to have zero advice online and have such a dismissive attitude through the hospitality team doesn't show Liverpool FC as a venue that can rival its Mancunian counterparts at the opposite end of the M62. Shame really.

12 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Man kan egentlig ikke anmelde den klubb…

Man kan egentlig ikke anmelde den klubb man har elsket siden man var barn..det jeg vil anmelde er fotballspillere ..de for null stjerner ..jeg vet ikke om noen mer pengegriske enn fotballspillere og andre såkalte idretts stjerner og film /musikk stjerner ..generelt synes folk der er greit at disse skal tjene mangfoldige millioner ingen reagerer ..i forhold til hva andre tjener finnes der ingen rettferdighet i dette ..en lege tjener 1-2mill i året de beste fotball spillere mange mill ..det viser bare hvor sykt samfunnet er ..de eneste mer pengegriske er rene kriminelle

28 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Scammers

Scammers. Bought ready printed jerseywith firmino name and number. Unable to return because it has been customised. I've never customised this product. Customer service is not acceptable. Not happy.

22 dicembre 2022
Non scritta su invito

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