Lily Comms - Business Communications and IT Solutions Recensioni 

2114
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Leggi di più

Valutata 5 stelle su 5

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I work in sales myself, so I appreciate being sold to professionally. I don't like being misled and lied too, but I do value a team with excellent product knowledge, outstanding customer service a... Leggi di più

Valutata 5 stelle su 5

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di chiamata in conferenza
  2. anche in
  3. Provider di servizi per le telecomunicazioni
  4. Servizio di cloud computing
  5. Servizio di cloud storage
  6. Servizio di sicurezza informatica
  7. Servizio di videoconferenze

Scritti dall'azienda

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Scritti dall'azienda

At Lily, we provide innovative and cost-effective solutions to SME’s.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2114)

269 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ash always provides a great service

Ash always provides a great service, he's quick to respond always helpful and super polite

30 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Sarah,

Thank you for taking the time to leave us a 5-star review and your comments regarding Ash!

We will make sure to pass along your appreciation to him.

Lily

Valutata 5 stelle su 5

Setting up a laptop

I need to set up a laptop, and Jacob is very patient and helpful along the way, and gets my laptop sets up in no time!

31 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Enoch,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Mobile Phones

We have recently moved our mobile phone contracts over to Lily. Matthew Hawkins has been our point of contact and from start to finish he has been very helpful, informative and patient. I would have no hesitation in recommending them.

31 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello Jen,

Thank you for your wonderful review! We're thrilled you received excellent service during your mobile installation. Please reach out if you need any further assistance, and thanks again for choosing Lily!

Valutata 5 stelle su 5

We recently had a visit from Lily Comms…

We recently had a visit from Lily Comms to upgrade our routers. Beijhon was professional and efficient throughout the process. He got everything sorted quickly and we honestly couldn't fault his work at all. Thank you Beijhon!

18 marzo 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello!

Thank you for taking the time to leave us a 5-star review and your comments regarding Beijhon!

Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Chris is extremely helpful

Chris is extremely helpful, polite and knowledgeable.

26 marzo 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Georgina,

Thank you for taking the time to leave us a 5-star review and your comments regarding Chris!

We will make sure to pass along your appreciation to him.

Lily

Valutata 5 stelle su 5

Beijhon Lily phone engineer.

Beijhon, the Lily engineer, was very pleasant to work with.
He kept me informed about what was happening during the install. We had some issues with the previous provider, and he kept very calm and kept working out how to resolve the issue.
He was presentable and on time. After finishing the work, he asked if I had anything else I needed to run through.
would have no hesitation in recommending Beijing for your phone installation along with the provider Lily.

Well done, everyone great job.

27 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello,

Thank you for your wonderful review!

We're thrilled you received excellent service during your installation. Please reach out if you need any further assistance, and thanks again for choosing Lily!

We will make sure to pass along your appreciation to Beijhon!

Lily

Valutata 5 stelle su 5

Adian was very helpful and had great…

Adian was very helpful and had great customer care

27 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello,

Thank you for taking the time to leave us a 5-star review and your comments regarding Aiden!

Lily

Valutata 5 stelle su 5

Responsive Team

The team are always responsive when we contact them, as well as being professional.

26 marzo 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Dee,

We're delighted to hear you're pleased with the service provided by Lily!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Brooke is always brilliant at…

Brooke is always brilliant at responding to emails and actioning requests. A great member of the team and I always feel I'm in safe hands when my requests are assigned to them.

23 marzo 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Another Mother,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Outstanding Service

Richard came out to aid our business with a very complicated cross-pollution issue, where our PCs were receiving phone addresses. Despite the huge amount of cables to sort through, Richard quickly identified the root cause of the problem, and the issue is now resolved. The service was outstanding, professional and much appreciated.

26 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Nathan,

Thank you for your feedback! We appreciate your positive comments about Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Had new systems fitted and with all…

Had new systems fitted and with all systems it needed playing with. Spoke to Brooke Reynolds late on the evening and he called me back at 9am when they was all back in and within 30 minutes the system was re configured and working perfect.

Top service from a top company. As with everything you get what you pay for.

26 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi TH Developments,

Thank you for your feedback! We appreciate your positive comments about Brooke. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Excellent support

As usual Lilly Comms support is excellent
They dont let go of a problem, they persist until it is resolved, keeping us in contact and updated throughout

Thanks Benny, excellent support and customer service

25 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Tom,

We appreciate your positive comments about Benny. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Richard has been very helpful

Richard has been very helpful. Outstanding performance. Always on hand to help

24 marzo 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Sara,

Thank you for taking the time to leave us a 5-star review and your comments regarding Richard.

Lily

Valutata 5 stelle su 5

Benny was exceptionally helpful

Benny was exceptionally helpful and knowledgeable and able to diagnose and bring our phone system back online without fuss or delay. Excellent service.

24 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Darren,

We're delighted to hear you're pleased with the service provided by Benny!

We will make sure to pass along your appreciation to him.

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

SIM only bussiness plans

I set up a SIM only plan for some of our employees. The customer service and response time from Lily was fantastic. Sam Baxter was very knowledgeable and found us some great deals, she also tailored the plans to each individual requirements. Matthew Hawkins was responsible for the delivery of the SIMS and porting everything across. The process was seamless and he was very efficient. It's been a pleasure dealing with Lily.

16 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Marie,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service. We will make sure to pass along your appreciation to Sam and Matthew.

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Excellent Service Provided by Alex Webb

Alex Webb has sorted our issues in a professional and fast manner. Thank you Alex Webb

23 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Admin Interland,

We're delighted to hear you're pleased with the service provided by Alex Webb!

We will make sure to pass along your appreciation to him.

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Deja helped us with the issues that we…

Deja helped us with the issues that we were having in a professional and concise manner. From taking the initial enquiry to following through with phone calls to further discuss the issue. We had a long term issue resolved in a matter of hours with the help of Deja and Lilly Comms

20 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Bernie,

We're delighted to hear you're pleased with the service provided by Deja. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Jack from technical support was a great…

Jack from technical support was a great help and got our phone lines back up and running super quickly!

19 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Kim,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Valutata 5 stelle su 5

Excellent service from Matthew setting…

Excellent service from Matthew setting up new sims and porting numbers

17 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Neil,

Thank you for taking the time to leave us a 5-star review and your comments regarding Matthew.

Lily

Valutata 5 stelle su 5

Aidan understood the issue and resolved…

Aidan understood the issue and resolved it immediately

18 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Kanaga,

We're delighted to hear you're pleased with the service provided by Aidan.

Thanks for leaving your review,

Lily

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