Lily Comms - Business Communications and IT Solutions Recensioni 

2114
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Leggi di più

Valutata 5 stelle su 5

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I work in sales myself, so I appreciate being sold to professionally. I don't like being misled and lied too, but I do value a team with excellent product knowledge, outstanding customer service a... Leggi di più

Valutata 5 stelle su 5

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di chiamata in conferenza
  2. anche in
  3. Provider di servizi per le telecomunicazioni
  4. Servizio di cloud computing
  5. Servizio di cloud storage
  6. Servizio di sicurezza informatica
  7. Servizio di videoconferenze

Scritti dall'azienda

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Scritti dall'azienda

At Lily, we provide innovative and cost-effective solutions to SME’s.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2114)

269 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very helpful in ensuring the setup is…

Very helpful in ensuring the setup is done in a timely and professional manner. Sam and Alex went out of their way to help us in setting up the business line and making sure its working perfect. Will recommend them.

18 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Xee,

Thank you for taking the time to leave us a 5-star review and your comments regarding Sam and Alex.

Lily

Valutata 5 stelle su 5

Just been on the with Ash

Just been on the with Ash, what an amazing guy he got me sorted straight away. he kept me calm and sorted the problem straight away.

18 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Owan,

We're delighted to hear you're pleased with the service provided by Ash

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Lily completed a software and hardware…

Lily completed a software and hardware upgrade for my business. I've been using their services for a number of years and highly recommend them.
Special mention to Aiden the engineer and Camilla who co-ordinated the upgrade.
Thank you

11 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Russell,

Thank you for your wonderful review! We're thrilled you received excellent service during your installation. Please reach out if you need any further assistance, and thanks again for choosing Lily!

We will make sure to pass along your appreciation to Aiden and Camilla!

Thanks

Valutata 5 stelle su 5

Jack @ Lily

Really brilliant follow up on a matter which has been causing us some issues, a very welcome check in from Jack, really professional

12 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Ben,

We're delighted to hear you're pleased with the service provided by Jack.

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

New Phone System

We had Aidan visit to install our new phone system. Excellent service, very friendly and professional, and gave good training. Totally recommended

10 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Neil,

Thank you for taking the time to leave us a 5-star review and your comments regarding Aidan.

Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Valutata 5 stelle su 5

Beijhon

Beijhon - was a very helpful gentleman - explained new telephone system in layman terms

10 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi CKS,

Many thanks for your review! Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Approachable Support Team

Approachable Support Team

Lily are very easy to deal with and make sure to fix any issues correctly first time.

10 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Simon,

Thank you for taking the time to leave us a 5-star review.

Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Valutata 5 stelle su 5

Effective service

Richard visited and resolved our issues quicky. Was friendly, efficient and professional.

6 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Casey,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Valutata 5 stelle su 5

Chris Grimes helped me with a range of…

Chris Grimes helped me with a range of issues relating to our onboarding and two new PCs. He listened to my issues and my suggestions and we worked successfully to conclude 5 items in one phone call. An excellent experience. I have dealt with other staff at Lily who are also very helpful but Chris's knowledge was superb.

4 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Elaine,

Thank you for taking the time to leave us a 5-star review and your comments regarding Chris.

Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Valutata 5 stelle su 5

We are very pleased with the service we…

We are very pleased with the service we have had from Richard , he is very professional and a pleasure to deal with.

4 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Tina,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Valutata 5 stelle su 5

I would highly recommend Lily Comms and…

I would highly recommend Lily Comms and our business has been with them for a number of years and can't fault them.

I would like to send a personal thanks to Matthew Hawkins who has assisted me with our most recent order and kept me posted throughout from selecting the right package through to delivery.

4 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Kelvin,

Thank you for your feedback! We appreciate your positive comments about Lily. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to Matthew!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Very helpful

Beijhon was very helpful and did a nice, neat job fitting our new telecom system.

2 marzo 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Mark,

We're delighted to hear you're pleased with the service provided by Beijhon.

Thanks for leaving your review,
Lily

Valutata 5 stelle su 5

ANDY WAS BRILLIANT REF HELPING ME WITH…

ANDY WAS BRILLIANT REF HELPING ME WITH A SPREAD SHEET

25 febbraio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Craig,

Thank you for taking the time to leave us a 5-star review and your comments regarding Andy.

Lily

Valutata 5 stelle su 5

Richard assisted us today with fitting…

Richard assisted us today with fitting our new phone system. He was incredibly helpful, very kind and professional. He was determined to help us understand how to use each feature. Would definitely recommend Richard :)

25 febbraio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Olivia & Kate

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Valutata 5 stelle su 5

Quick & Easy

Nice easy upgrade, new phones & broadband. Seamless change over thanks to Richard.

24 febbraio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Tony,

Thank you for taking the time to leave us a 5-star review and your comments regarding Richard!

We will make sure to pass along your appreciation to Richard.

Lily

Valutata 5 stelle su 5

Lilycomms

Tom made the transition so smooth. No member of staff were away from their laptops any more than 5 minutes and everything seemed to be in working order afterwards. He even managed to sort a few other niggles that we had. Would have no hesitation to recommend.

24 febbraio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Annette,

Thank you for your wonderful review! We're thrilled you received excellent service during your installation. We will make sure to pass along your appreciation to Tom!

Thanks,
Lily

Valutata 5 stelle su 5

Richard visited us today to get us…

Richard visited us today to get us setup. Very friendly and helpful. The process form the sales team (Josh) and project manager (Jack Shaw) has been a breeze.

20 febbraio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi William,

Thank you for your feedback! We appreciate your positive comments about our Team. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to them!

Valutata 5 stelle su 5

Lily Engineers

Oli, Mike and Richard were extremely helpful and professional installing our new iPECS telephones and apps

6 febbraio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Chris,

Thank you for your wonderful review!

We're thrilled you received excellent service during your installation. Please reach out if you need any further assistance, and thanks again for choosing Lily!

Valutata 5 stelle su 5

Excellent company to deal with on both…

Excellent company to deal with on both a client and reseller level. UK call centre and you usually deal with the same people making it a very personal and relatable service

5 febbraio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi James,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

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