The same business as nextdaylighting.co.uk so of course the same awful service (ltd company is actually Salford Electrical factors ltd owned by what looks like an aging couple) Ordered pr... Leggi di più
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Order of a light fitting was fulfilled but upon opening all the parts, one was found to be broken. Emailed the company to report this and request a replacement part but almost 2 months later still hav... Leggi di più
Does anybody know if this company is still trading?? Placed order 5/4/25 on a 2-3 day delivery. Over 7 weeks later no delivery. Have emailed 3 times without response. Phoned Friday & Tuesday pm bu... Leggi di più
I paid for next day delivery and while PayPal confirmed my payment, I've had no communication from Lighting at Home - no order confirmation or tracking. They don't answer their phones or reply to emai... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are Lightingathome.co.uk. We're one of the nation's leading lighting retailers, with over 25 years of experience in the lighting industry; in fact we're one of the oldest lighting firm in the UK. We have extensive showrooms in Liverpool, Manchester and Leeds displaying all the latest ranges and we have accounts with every major lighting manufacturer from Mantra, Diyas, Franklite, Searchlight, Endon, Eglo, Phillips Lighting, Massive Lighting, JH Miller and many many more.. We're also the main supplier to many high street lighting companies and we're well established in the wholesale marketplace. We also specialize in supplying the UK's major building and development companies such as Barratt Homes, Wilmott Dixon, and major high street brands like Ted Baker to name but a few. We have literally kitted-out thousands of show homes throughout the UK. So what does this mean to you? Well, it means you get to benefit from our huge bulk buying discounts and from our amazing clearance lines. We'll always give you our best price; many of our products are discounted by 20% and some by as much as 55% off RRP.
Informazioni di contatto
Sefton Business Park, Sefton Street, OL10 2JF, Heywood
- 0161 839 5900
- sales@lightingathome.co.uk
- www.lightingathome.co.uk
1,1
Pessimo
668 recensioni
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Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
five star
Top class service with a personal touch and very good products
Definitely use them again
23 ottobre 2016
Non scritta su invito
Endon Lighting 1405-67-PL
Fabulous light for our new kitchen. Arrived safely and quickly. Great service. Many thanks
18 ottobre 2016
Non scritta su invito
No hiccups
Ordered the lamp shade on a Sunday afternoon - arrived at my designated address at work on the Friday. Was kept fully informed about my order and expected day of delivery and when it arrived it was as stated in description details and very securely packed to avoid damage. Would definately return to this company when considering purchasing new lighting and shades
10 ottobre 2016
Non scritta su invito
Beautiful Clock
Prompt service, delivered on time. The clock is beautiful
28 settembre 2016
Non scritta su invito
single spot lighting.
Easy to order from the site. The product I chose had to be shipped in. This was not clear on the site. However delivery was within a reasonable time frame.
14 settembre 2016
Non scritta su invito
Excellent service and quality
Nothing more to say. Will be buying stuff from this company
11 settembre 2016
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Feather lampshade
Bought a feather lampshade for a floor lamp in my bedroom. It was delivered really quickly. Even sent a text to say it would be delivered within a certain time frame and it was. Lampshade was nice not as big as I would of liked but nice all the same.
,
6 settembre 2016
Non scritta su invito
Very straightforward to order.
Good service, pleased with end product.
5 settembre 2016
Non scritta su invito
Not a perfect experience, but problems dealt with efficiently
Managed to purchase a discontinued wall lamp to match existing lamps, but one shade turned up damaged. Emailed a photo to the company and it was replaced with no quibbles straight away. So not a perfect experience, but I was very happy with the way the issue was dealt with.
31 agosto 2016
Non scritta su invito
Great service
Very helpful contacted me about out of stock item offered alternative and helpful suggestions
24 agosto 2016
Non scritta su invito
Love the lamp.
Firstly i must say i love the lamp and was delivered even earlier an expected, and was updated on delivery, the only thing i would say is the instructions wasn't to good as to putting crystals on lamp shade, and the glass bit on top didn't sit right, i must admit i did get an e.mail back when i e.mailed a comment and a picture asking if i had done it right,and got a reply that it sits on a washer and it's a matter of just fiddling about with it,well i did get it a bit better but hey it might just be me, but as i say the lamp is beautiful, worth the fiddling! !
23 agosto 2016
Non scritta su invito
Uplighters
Having searched for the lights for hours found this company who where the cheapest, best website, and delivered to Ireland. Ordered and product arrived 4 days later ahead of schedule. Great service and pricing
22 agosto 2016
Non scritta su invito
Excellent service
No negatives at all. Product is great, pricing competitive, delivery on time within the one hour window quoted and ordering process easy. What's to complain about?! 😀
21 agosto 2016
Non scritta su invito
They took it upon themselves to cancel my order!
I ordered a light from this company on Tuesday. On Wednesday I received an email saying 'checking stock availability'. I called them Thursday afternoon to ask when I may receive the order to which I was told Monday. They couldn't give me a time but said the delivery company would on the day but it could be up to 7pm. I said I didn't know if that would be too late and I might have to get back to them and cancel the order but I would let them know. Having now checked my emails, they have emailed me to say they have cancelled the order as they don't want unhappy customers or to inconvenience me if the order comes late on Monday. Well, I had decided that I would wait until Monday and take risk. Now it is 6.30pm and I am very unlikely to get the product from anywhere else before Monday anyway. They have my phone number so why not make a call and discuss this with me. It wasn't going to be shipped today. Absolutely disgusted by their customer service.
18 agosto 2016
Non scritta su invito
Risposta di www.lightingathome.co.uk
Dear Mrs. Molloy,
Thank you for your feedback.
We made the decision to cancel your order, due to the fact you had an electrician booked in to complete your works on Monday, and as we could not guarantee a delivery in time, and inconvenience you further we refunded you in full. As explained we have order the fitting from the suppliers due to the fact it is impossible for us to carry stock of every item we have for sale on our websites and is expected in today at our warehouse, and if you prefere us to dispatch it to you today then we can still do this for you, but cannot guarantee a time or delivery for Monday.
We have been in business for over 30 years now, and are not one of those companies that will sit on peoples monies for days and weeks on end and then come up with a story as to why we have not delivered, and our Excellent Feedback from customers past and present reflects this, yes we are not perfect but we do our upmost to provide a reliable and sincere service to all our customers each time and every time. We sincerely regret that on this occasion you feel that we have let you down and are here to help rectify this in anyway that we can.
Many Thanks.
Kind Regards,
Lighting at Home.
No timely update on status of order
It took too many days, while my order was in "stock check" for quite a few days, before I got an update. I also send a message in the mean time, trying to find out what was going on, on which I did not get any response. All the time of course, the money had already been taking out of my account.
NOT ACCEPTABLE. Review your process.
17 agosto 2016
Non scritta su invito
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