London Camera Exchange - Plymouth Recensioni 

190
TrustScore 5 su 5

4,8

56 Cornwall Street, PL1 1LR Plymouth, Devon, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was incredibly impressed with London Camera Exchange in Plymouth. I found a camera that I liked and asked a couple of questions over email - very quick and helpful responses. Once I confirmed I was... Leggi di più

Valutata 5 stelle su 5

I always buy my used equipment from LCE. They are really excellent - the service is really fast, the equipment is always EXACTLY as described and the packaging and safety in postage is always spot on.... Leggi di più

Valutata 5 stelle su 5

Mike was extremely knowledgable, helpful, honest and patient when we came to buy our first camera. He took time to answer our newbie questions in a way we understood. They also have a great aftercare... Leggi di più

Valutata 5 stelle su 5

Very helpful staff and friendly approach. Overcame my difficulties uploading Olympus OM1 firmware updates for a small price. Offered plenty of help and advice. Chuffed to bits as it was very frustr... Leggi di più


Dettagli dell'azienda

  1. Negozio di foto/videocamere
  2. Negozio di binocoli
  3. Negozio di articoli per la fotografia

Scritti dall'azienda

London Camera Exchange Plymouth opened in 1971 and was in the same location for 47 years. We moved to our new location in 2018 and are the only specialist photographic retailer selling new and used equipment in Plymouth. Other than selling photographic, video and optical equipment we also carry out sensor cleaning, image recovery and firmware updates in store. We are also able to send customers equipment away for repair. The staff are knowledgeable, friendly and are always more than happy to help with customers needs placing good old fashioned customer service before all else.


Informazioni di contatto

  • 56 Cornwall Street, PL1 1LR, Plymouth, Devon, Regno Unito

  • 01752664894

4,8

Eccellente

TrustScore 5 su 5

190 recensioni

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4,8

Tutte le recensioni

(190)

2793 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Recommended wholeheartedly.

I always buy my used equipment from LCE. They are really excellent - the service is really fast, the equipment is always EXACTLY as described and the packaging and safety in postage is always spot on.

18 agosto 2026
Valutata 5 stelle su 5

Highly recommend!!

I was incredibly impressed with London Camera Exchange in Plymouth. I found a camera that I liked and asked a couple of questions over email - very quick and helpful responses. Once I confirmed I was keen to proceed, I was sent a payment link and the camera was posted within 20 minutes! It arrived within 2 days and the camera is in excellent condition, exactly as described.

12 agosto 2026
Valutata 5 stelle su 5

Great service

Good communication, excellent product, exactly what I wanted, a very competitive price, 6 months warranty and next day delivery, what else could I want

2 luglio 2026
Valutata 5 stelle su 5

Great service

Very helpful service from my first enquiry by phone to the Plymouth shop through to purchase on line. The used camera body arrived earlier than expected and in perfect condition.

19 giugno 2026
Valutata 5 stelle su 5

Assistance with a Teleconverter cap issue

The team at Plymouth Branch of London Camera Exchange are always helpful and friendly and the service provided is top drawer. On a recent visit they resolved an issue with a teleconverter cap and made a simple adaption to ensure the issue should not occur again.

11 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Smooth transaction

The purchase of the Lumix GX9 camera was very smooth. Jacob and Andy at the Plymouth branch were extremely helpful, letting me know the progress of my purchase. The camera and lens, which to my eyes are immaculate, were delivered on the day agreed and were very well packaged.

3 giugno 2026
Valutata 5 stelle su 5

You can’t beat a high street store experience

I had a first class service from LCE Plymouth. I went in to purchase binoculars. They clarified my requirements and budget. Offered a range of options and gave me time to try them out. Offered good advice and most importantly listened to my needs. They were also very competitive on price. A great high street store offering a first class service the internet can never match.

3 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely brilliant service

Absolutely brilliant service. I came in with a question that may well have not led to any business for the guys in the shop but they gave me their time without question. I will definitely use again. Much appreciated thank you

14 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service by knowledgeable staff

Great service by knowledgeable staff. I was looking for a bridge camera, which was available in store, but other potential options were discussed with the various advantages and disadvantages. I purchased the Panasonic Lumix, confident in the outcome of discussions. I’ve purchased cameras from here in the past and can highly recommend this shop

7 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Could not sell a good lens

I've spent thousands with LCE over the years from M4/3 to full frame kit, 6Ds mk1 &2, numerous lenses. Even brought a lens online from them three weeks ago, an EF16-35mm L mkii lens.
I told them this when I walked into their Plymouth store to sell a rarely used Canon EF 17-40mm f/4 L. The assistant spent ten minutes fondling it. Inspected every millimetre. It was in good nick.
Then I got hit with a long script about how they don't buy lens of a certain age because it's too much trouble to get them repaired so he could only offer to take it as a part exchange deal.
So he knew that before I handed it over yet still thought it was good idea to poke it around for ten minutes while I stood there, before he told me.
The Canon 17-40 is a common, well respected, L class lens, parts are everywhere, it's easy to repair, of course an authorised Canon repair centre would repair it. I wasn't asking for or expecting much, anyway, — it's an affordable lens that mostly wouldn't warrant the cost of an expensive repair — but I didn't even get an offer.
Thing is they DO take the lens because he offered part exchange so he was obviously trying to make a sale instead of an offer.

Took it to CEX. Done without the nonsensical ramble. In fact I even decided to use their voucher towards making another online purchase with them for a camera...without being coerced into it.

LCE just lost an old customer.

I can use MPB, Wex, CEX, Park, and ebay, no loss to me.

The reply below is completely inaccurate, no alternative deal whatsoever was offered at any stage, just one offer to take it in a part exchange transaction.

23 aprile 2026
Non scritta su invito
Logo di London Camera Exchange - Plymouth

Risposta di London Camera Exchange - Plymouth

Hi,

Thank you for bringing this to our attention. I am sorry to hear that your experience at one of our shops was not up to standard.
When quoting prices on used equipment, we take many factors into account, including age, condition, and market resale value. I believe the salesman you spoke with tried to offer an alternative solution involving another branch to better meet your needs.
We appreciate all of your business and I do hope you consider using us again.

Best regards,
The LCE Team

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