I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... Leggi di più
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Used equipment ordered was dispatched same day and arrived the next day. Condition was excellent as described. Completely happy thank you.
Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... Leggi di più
I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Informazioni di contatto
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, Regno Unito
- 01452304513
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Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
As described arrived on time
Good, thank you.
Reasonable price, good delivery time (except for a DPD hiccup). Very pleased with LCE, thank you.
Excellent service
Excellent service. I took my Hawke Binoculars in for repair on the Tuesday and had a phone call on the Thursday afternoon saying they were back from repair . Absolute first class service .
Easy transaction
Easy transaction, great delivery and great lens. Would definitely use again.
No hassles and speedy delivery.
Excellent service Nigel and Chris in…
Excellent service Nigel and Chris in Gloucester shop thank you
Fantastic camera and great help via…
Fantastic camera and great help via email from Colchester store .
Bad attitude in store.
Very speedy delivery. However, the attitude of the sales person I encountered when returning the camera bag to the Gloucester store was appalling.
I was disappointed with the bag I had ordered. After having carefully studied the description and watched a video about the product, I thought it was what I wanted. It was however, too small for my kit. I related this to the sales person, who then tried to tell me I was wrong and that it was big enough for my needs. I insisted it wasn't, so then they quite forcefully tried to sell me another, more expensive bag. I was not happy with this but they continued. I asked if they had a different sort of bag and was sharply told they did not. I also asked for another item, which they didn't have and did not offer to get for me.
I was eventually given a refund but found the whole encounter to be unpleasant and draining. They have lost this customer.

Risposta di London Camera Exchange - Gloucester
Superb attention paid to my…
Superb attention paid to my requests.went to no end to help me with my purchase
Easy to order as was able to get advice…
Easy to order as was able to get advice by phone before on line ordering.
Delivered on time.
Easy transaction next day delivery
Easy transaction next day delivery, well updated with information on where and when to expect the delivery. Great price, and very well packaged.
Excellent service
Excellent service. Quick response to item enquiry and fast delivery. Rated as used item but hard to tell difference from new as all original packaging etc.
The lens was rapidly sent out
The lens was rapidly sent out, came within a couple of days. As usual from LCE everything was as described and no disappointing issues.
Great price and service.
Great service and communication. A very good price and speedy delivery.
Good service and great advice
As always - good service and great advice to ensure I got the deal I wanted with the minimum of fuss.
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