London Camera Exchange - Gloucester Recensioni 

293
TrustScore 5 su 5

4,9

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... Leggi di più

Valutata 5 stelle su 5

Travelled to this store to have a look at some cameras and lenses to set up my photography business. Very welcoming store and the lovely Chris talked me through some of the options that would suit w... Leggi di più

Valutata 5 stelle su 5

Izzy was so patient and helpful as I tried some lenses in the shop today! The gentleman behind the til was also very helpful with extensive knowledge about photography equipment. Great experience a... Leggi di più

Valutata 5 stelle su 5

Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... Leggi di più


Dettagli dell'azienda

  1. Negozio di foto/videocamere
  2. Negozio di binocoli
  3. Negozio di articoli per la fotografia

Scritti dall'azienda

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Informazioni di contatto

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, Regno Unito

  • 01452304513

4,9

Eccellente

TrustScore 5 su 5

293 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(293)

2620 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I went into the Gloucester branch to…get photos taken for visas

I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and it kept being rejected. My last thoughts was going into LCE. The staff were extremely friendly, knowledgeable, but also keen to discover, where their expertise was exhausted. They persevered in helping us, by adjusting the size of the photos and telling me to try the upload again and again. I was there for almost an hour and they wanted to make sure it was all submitted, before I paid for the photos! Jake and Chris are a credit to the branch and Ill always know where to go for their techy help! Much appreciated guys!

16 giugno 2026
Non scritta su invito
Valutata 2 stelle su 5

Package arrived damaged and contents…

Package arrived damaged and contents weren't as anticipated which was due to a poor image on the website

10 giugno 2026
Logo di London Camera Exchange - Gloucester

Risposta di London Camera Exchange - Gloucester

Dear Peter

Thank you for taking the time to leave a review.

We understand that you visited our Gloucester store to exchange your item and had the opportunity to chat with our team about upgrading your camera. We're pleased we were able to get everything sorted for you.

When the time comes to upgrade, we'd love to see you again. Just mention this purchase when you visit, and we'll be happy to see what we can do to make the upgrade a little easier.

We look forward to welcoming you back.

Kind regards,

Your LCE Team

Valutata 2 stelle su 5

Unacceptable delivery rules.

They do not let their carrier leave anything with your neighbour, or collect elsewhere. You have to be at home, end of. So, if you work... forget ordering from them, uless want to waste your paid holidays on getting the delivery. Try to be helpful and refunded me O.K. but I'd give them a wide berth... Sorry guys!

P.S. I had a courtesy phone call from them saying they are working on it... Good luck.

17 gennaio 2026
Logo di London Camera Exchange - Gloucester

Risposta di London Camera Exchange - Gloucester

Dear Mr Dariusz

Thank you for taking the time to share your feedback. We’re sorry to hear that our delivery process caused frustration.

We understand that missed deliveries can be inconvenient, especially for customers who are working or unable to be at home during delivery times. Our standard DPD delivery requires a signature and does not allow parcels to be left with a neighbour or in a safe place, as many of the items we send are high value and need to be delivered securely.

For smaller, lower-value items that fit through a letterbox, we can sometimes use Royal Mail where appropriate.

We’re glad our team was able to assist with your refund, and we appreciate you sharing your experience.

Kind Regards

Your LCE Team

Valutata 5 stelle su 5

Excellent advice

I visited your shop in Oxford and got some very helpful advice on buying a DSLR. Nothing suitable was in stock, so I checked your website, and found what I wanted in Gloucester. A conversation with Simon there, and I bought a Nikon D750 and a lens, delivered next day. I will definitely be back to shop again or just to ask for advice.

28 maggio 2026
Valutata 5 stelle su 5

Excellent service by Derek and Chris

Excellent service by Derek and Chris. Straightforward, honest advice and the camera posted out to me the same day. What else do you need?

Very happy with the Sony A7RIII and two SD cards and I’ll definitely approach this store again with confidence if there’s something I want to buy.

14 maggio 2026
Valutata 5 stelle su 5

New favourite camera shop

Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgeable and friendly, I felt right at ease from the minute I walked in, even without having much knowledge myself. Will definitely stop by when looking for an upgrade next!

16 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

The website was very easy to use and I…

The website was very easy to use and I found what I was looking for very quickly.

The price was competitive and with a guarantee, I could buy with confidence. Chris from Gloucester was very quick and helpful in answering my email questions which was very helpful and also very much appreciated. Finally, it was dispatched very quickly and came extremely well packaged.

5 maggio 2026
Valutata 5 stelle su 5

Camera and digital imaging specialists

I have bought several new and used cameras and lenses from various LCE stores and have always received helpful and friendly customer service, the Gloucester store being no different.
Also their new larger store is excellent and well worth a visit in the city centre.

23 gennaio 2026
Valutata 5 stelle su 5

I recently bought a camera from London…

I recently bought a camera from London Camera Exchange. The delivery was safe and arrived on time, with very secure packaging. The whole process was smooth, and they seem like a trusted and reliable dealer. I’m very happy with my purchase and would recommend them.

28 aprile 2026

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