Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... Leggi di più
Only received part of a purchase but when I phoned to query they had already found the missing item, packed it up and it was ready for next day delivery. Anyone can make a mistake but this one was cor... Leggi di più
I ordered a pair of binoculars that were on offer. The next day, I received a call which I missed, but it was quickly followed by an email explaining that the model I had chosen was no longer in stock... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Informazioni di contatto
13 Cheap street, BA1 1NB, Bath, Regno Unito
- 01225462234
4,9
Eccellente
521 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Always polite and on the ball they take…
Always polite and on the ball they take the trouble, if asked, to hand hold any purchase and describe it to you over the phone, postage is next day, well pleased.
2 giugno 2025
Top customer service
Sammi from the bath branch was very helpful with locating stock for me and kept in contact to let me know how this was going.
Couldn't ask for more 10/10
6 giugno 2025
Teleconverter 1.4
Found what I wanted, reserved item and needed more Pictures, they arrived within the next half hour, brilliant service, item arrived but unfortunately wasn't talking to my Camera, it happens...
So spoke to Branch about sending goods back, and they were perfectly helpful.
6 giugno 2025
Excellent service throughout the…
Excellent service throughout the purchases process from the initial phone call to the LCE branch to confirm the article was still available to the dispatch and delivery.
Well done LCE
Many thanks
2 giugno 2025
Had not used before but very happy I chose LCE Bath
The assistance I received from the Bath branch was very professional, friendly and helpful. I was impressed with the levels of knowledge and ability to get things done. Communication was excellent and arrangements for pick up and delivery were speedy and efficient. I would happily use them again.
23 maggio 2025
Couldn’t be better!
Exactly what I wanted at the right price, delivered super fast. Excellent service and communication.
27 maggio 2025
A patronising almost smug attitude
A patronising almost smug attitude, clearly intending to undermine customers expectations on resale values. Not a positive or informative experience.
2 giugno 2025
Non scritta su invito
Risposta di London Camera Exchange - Bath
Dear Josephine
Thank you for taking the time to write a review.
We were disappointed to learn that you felt your recent visit to our Bath store was not a positive or informative experience.
LCE is renowned for providing exemplary customer service and would like the opportunity to fully understand the interaction and to restore your faith in our business.
As we do not have any contact details for you, please could you contact Sammi (our Bath Store Manager) on 01225 462234.
Many thanks, Your LCE Team.
Good pricing and quick delivery
21 maggio 2025
First class service from friendly and…
First class service from friendly and professional staff. Great range of products at some very good prices. Good part exchange prices.
7 maggio 2025
Filters
I use LCE in Bath great staff very friendly and helpful.I ordered my filters which were then sent via Southampton branch parcel arrived quickly well packaged thank you.
10 maggio 2025
Very good and responsible
6 maggio 2025
Fantastic service
Fantastic service, I received an email every step of the purchase and through the delivery stage. Even supplied a number to call if I had any issues (which I didn't).
Can not recommend this company highly enough.
6 maggio 2025
Ordered a set of Hawke binoculars
Ordered a set of Hawke binoculars. Arrived within 3 days and as I expected them to be.
Would I recommend. Absolutely
29 aprile 2025
An online order of binoculars
An online order of binoculars. Very fast dispatch and delivery. Excellent customer service, responding promptly when I had a question about the product when I received it.
28 aprile 2025
Top service
Ordered Nikon binoculars. Great price, delivery process started very shortly after my order and arrived within two days. Top service.
14 aprile 2025
Once again exceptional service from LCE…
Once again exceptional service from LCE ordered a new lens was supposed to be from Exeter but they were out of stock. Lce just got it sent from another branch no problems kept me informed all the way.
17 aprile 2025
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