LaVividHair Recensioni 

121
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

A week has passed since lavivid claims delivered hair which I never received had a family memorial yesterday wore a hat never again. They keep saying look and ask around

L'azienda ha risposto

Valutata 5 stelle su 5

Was honestly nervous ordering a hair system online for the first time, but the quality from LaVivid blew me away. Already planning my next order!

L'azienda ha risposto

Valutata 1 stelle su 5

LAVIVID CAN NOT FOLLOW, READ, OR UNDERSTAND CUSTOM HAIR / BASE ORDER INSTRUCTIONS AND GETS DETAILS WRONG. COMPANY STATES THEY ARE BASED IN USA BUT ARE IN CHINA. YOU GET DIFFERENT PEOPLE COMMUNICATI... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lavivid always has quality hair and craftsmanship. The Light Simois is no exception. They always cut to my specifications, and it’s always top notch. The unit is breathable, and comfortable. The gradu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di sostituzione dei capelli
  2. Negozio di articoli per barbiere
  3. Grossista di prodotti di bellezza
  4. Fornitore di extension per capelli

Scritti dall'azienda

Since 2019, LaVivid Hair has been dedicated to helping men look and feel their best with premium-quality hair systems and personalized hair replacement solutions. We believe that confidence starts with feeling comfortable in your appearance, which is why we focus on creating natural-looking, comfortable, and easy-to-wear systems for every lifestyle. With a wide range of hair systems, customization options, and expert support, LaVivid serves customers around the world—from first-time wearers to experienced users. Our commitment to quality, innovation, and customer care has made us a trusted choice for men seeking a natural and confident look.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

121 recensioni

5 stelle
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4,5

Tutte le recensioni

(121)

50 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Not very good products anymore

I purchased a product on sale and it last it two months. When I purchased the product I thought it's the last product so they want to get rid of that. The hair unit lasted two months, not very good. The customer service is not helpful. I ordered another hair unit and it didn't left China yet, after 6 days when I placed the order.

19 aprile 2024
Non scritta su invito
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Risposta di LaVividHair

Hello, I apologize for the inconvenience you've experienced with both our product and customer service. Would you mind sending an email to support@lavividhair.com along with your order number and details? This will allow us to promptly investigate and address your concerns. Our commitment remains to deliver high-quality products and exceptional service, and your email will provide us with an opportunity to rectify this situation. Thank you for your cooperation. LaVivid Hair

Valutata 5 stelle su 5

I looove this!

If you are on a tight budget and pursue a natural look, the lavivid tyler system is your first choice. I’ve been wearing this for 4 months and I will say it’s the best experience I’ve ever had. Only a little shedding, fine for me tho.😀 Will stick to Lavivid.

2 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service / QUALITY

Terrible customer service. Sent me a totally wrong hair piece disregarding my instructions. Pretending I never gave them. Refusing to send me the initially correct ordered one.
Trying to scam people here, be aware don’t order hair systems here. Terrible customer service with horrible quality.

DJ

19 gennaio 2024
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Risposta di LaVividHair

Dear Danes,

I sincerely apologize for the less than satisfactory experience you had. After investigating with my team, it appears that the issue stemmed from a lack of specific pre-cut requirements provided for your order. The images received for the pre-cut lacked indications of the desired hair length. We utilized these images as a reference for the hair cut, and it's important to note that our hairstylist executed the cut on a mannequin head, as you are aware.

As per our policy, pre-cut hair systems fall under the category of non-refundable and non-returnable items. We truly regret any inconvenience caused and appreciate your understanding.

If there's anything further we can assist you with or if you have additional feedback, please feel free to reach out. We value your feedback and are committed to improving our services.

Best regards,
LaVivid Hair Team

Valutata 5 stelle su 5

i recently ordered the service

i recently ordered the service: template base cut and been waiting for an email to be sent to me but never gotten one. i contacted Lavivid and talked to Alleah and she showed me that they did send out an email for the shipping label to be sent out, which i probably deleted or it went to my spam lol. Anyways Alleah helped me out and downloaded it for me and sent it out on live chat and on email. Great customer service and Alleah deserves a pay raise thank you Alleah 👍

17 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

i am very pleased with this company

i am very pleased with this company, there are many good professionals in the hair sector and especially in hair systems which are very difficult i ordered a hair system and it came to me in 10 days and it was perfect i wear it, and two months have passed and it is intact and of course i will buy it again

1 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I have been working with Lavivid Hair…

I have been working with Lavivid Hair for a couple of years now as an influencer and they are wonderful! They have the best systems, and at great prices. The entire team is wonderful! My hair systems are the best in the business from them.

4 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

AVOID AVOID AVOID

They don't stand behind their product. If there's a quality issue, they'll offer a coupon to make another purchase. AVOID THESE CLOWNS

1 agosto 2023
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Risposta di LaVividHair

Thank you for sharing your feedback with us. We're genuinely sorry to hear about your experience. Our goal is always to provide top-quality products and exceptional service. We understand your frustration and would like to assure you that we take all customer concerns seriously. Please reach out to our customer support team at [support@lavividhair.com or 833-879-0279
(Mon-Fri 10:00 am - 6:30 pm PST)] so we can investigate this matter further and find a resolution that meets your expectations. Your satisfaction is important to us, and we're committed to making things right.

Valutata 5 stelle su 5

Custom made hair unit

I ordered a custom made hairunit with all my wishes and specifications. My sides are rather thin, so I had to order a custom made unit. With a lot of help and personal interaction through mail correspondance with Tina ( Support LaVivid Hair ) we could finalize the customarizations ( what kind of hair, base, thickness, colour, curl, etc. ). After sending my template, I received my hairunit after 3 months....and the quality of the hair unit is outstanding! I am really impressed. Tina's help was great, she responds to mails and questions quickly and that support is essential by making a customized hair unit. A big, big compliment to Tina and laVivid hair!

15 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

The best of the best

This company is by far the best I have used. Top of the line customer service and every product is the best quality. Online shopping experience is simple and easy to use with lots of styles to choose from. Lavivid is the best of the best. I would highly recommend them to anyone. I wouldn’t trust anyone else with my needs.

12 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

My Go too for Hair Systems!

I cannot recommend this company enough, every system I have received from them has been great quality. I have been wearing systems for around 4 years now and they have never disappointed me. Great communication and very helpful advice.

5 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great product

Great product! Will definitely continue to use them when needed. This is the second one I've purchased, very high quality.

16 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

DO NOT PURCHASE YOUR SYSTEM FROM…

DO NOT PURCHASE YOUR SYSTEM FROM LAVIVID. My experience with LaVivid was horrible. Before the sale they were incredibly helpful. Once I made a purchase things changed. I had to wait for 10 months to receive my unit. I understand the pandemic slowed things down, but once I received the unit there was a patchy spot that had not been filled in well. I sent photos and they offered to fill in the patch if I sent back the unit, in which I had to pay for the shipping costs. I had to negotiate to get a shipping label, which they eventually gave me. I sent out the unit and they eventually sent it back after quite another long wait and several follow ups. I never received the package. Upon following the tracking number, no information was available. At this point I contacted LaVivid several times and have never heard back from them. I tried calling their office in L.A. and never even had anyone answer. I had to purchase from a competitor and will never purchase from LaVivid again. I placed my initial order in October of 2020 and now it is August 2022. I am out $300. What a waist of time and money.

*** I originally posted this in August of 2022. They contacted me and said they would send me a replacement. I immediately took down my post on good faith. To this day I have not received anything and they do not respond to me. FRAUD
James Guastaferro

21 febbraio 2023
Non scritta su invito
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Risposta di LaVividHair

Hi James, we were surprised and confused when we saw the review you posted about our company without contacting us first about the package. We sent the newly-made hair system to you on September 29th, 2022, and you can track it using the number FEDEX 575692024934. According to Fedex's website, the package was delivered on Monday, October 10, 2022.

We put a lot of effort into making our customers happy with our products and services, so we don't believe we deserve an unjust review like this.

Valutata 5 stelle su 5

Great Quality

I’ve been using Lavivid for about a year and a half now and their team makes it so convenient and easy to get the system that meets your needs. When I order my system it comes in nice packaging and the hair quality is superb. I highly recommend ordering through them for all your hair needs.

3 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Brutal

Brutal. Don’t do it.
What they show and what you receive are two completely different items. First off - when you’re looking for something thick and it comes patchy - fail.
When you order brown and it comes red - fail.
When you get it shipped to Canada you have to pay for shipping and then when you return you pay for shipping and restocking fee.
Not cool

13 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

The team is very knowledgeable and…

The team is very knowledgeable and friendly and willing to help answer questions to ensure I order the right product. They are friendly and willing to help, which is a basic thing but what many of the competitors do not have

10/10, will use and reccomend again. I especially like the new dull material

1 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Unmatched quality and amazing customer service !

Let me start off by saying I have been using LaVivid hair systems for the better part of two years and I have yet to have a bad experience with them or their products ! I have worn the Mirage , ErosCthrough and now the Louie systems and the products are unmatched ! The systems they provide are in my opinion the best out there ! The hairlines are truly undetectable and I get compliments on my hair a lot ! The customer service is also unmatched..if ever a problem they resolve with no hassle. I truly stand behind this company because of the customer service experience and the quality of the products ! I have been beyond elated with the products they provided to help boost men and women’s confidence all around the world ! I recommend their products to anyone ! Amazing !

17 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Lavivid lavivid!!

Lavivid lavivid!!! What more can I say?? I have been wearing hair systems for over 2 years and lavivid has some AMAZING hairsystems! They are always answering my questions and their hair quality is definitely 💯

16 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

I have been wearing a hair system for…

I have been wearing a hair system for just over 2 years now. I have used several different brands/companies but always come back to lavivid. My current system from lavivid has to be the best I've ever had, perfect combination of density, wave and colour. Amazing hairline which is always the real tale tale sign for me. As a company great customer service, always there to help and guide through the process of buying - this is a big purchase so you want it to be right. Cannot recommend enough

24 ottobre 2022
Non scritta su invito

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