Kinetik Wellbeing Recensioni 

12 days of waiting and email to them before it came would not order from them again order was sent on the 28th September arrived 9th October

Waiting over 7 days and waiting still for order to be processed, in the meantime another kit from company RH has been sent, I tested, sent back and I have results! Very poor show, no idea how much longer as there is no comms from the company.

I bought a rhinitis reliever and it was very effective. It developed a problem after about a month. I contacted Customer Service and without quibble they replaced it straight away.
Great product and great service.

Absolutely excellent the flosser is brilliant and the service I received was absolutely second to none just good old-fashioned service no problems

Thought I would upgrade my blood glucose monitor from the AG-607 which I had absolutely no problems with to the more up to date BG-710, what a disaster!
Firstly they have re-designed the blood finger prick device which there was absolutely nothing wrong with the old design to a new fiddly complicated device which you have to unscrew to put the lancet in it then most of the time fails to draw any blood despite altering the settings.
As for the device you now have to put the test strip in the top and hold the machine in one hand whilst trying to draw the blood onto it from a vertical position.
The test strips have changed too and are now more flimsy and difficult to insert without touching the sensor part. I have already had a few faulty strips which display error code E-4.
As for the readings, this machine typically reads 3 mmol higher than the last machine, so I’m not sure if it is more accurate or just not reading correctly? Have gone back to the old model which was far simpler to use.

The customer service team is disrespectful and rude!

I spoke first with a young man, then he wanted to finish the conversation and referred me to his female colleague!!
I Remember her name well (Victoria). As soon as I explained my question about the warranty offered on their most expensive pulse oximeter, she told me I wouldn't be able to get it quickly because of the holiday. I asked if it was the same product if I bought it from Argos. She said yes. I asked her about the warranty offered by them as they are the manufacturer, and she told me to ask Argos!!
I asked if I could register the product on their website after buying it, and she yelled, "I don't have time! Since you're buying from Argos, you should ask them!! I have to end this call" and hung up!!!!!!
How rude of you, Victoria!

Sac à dos jamais reçu
Sac à dos commandé le 9 janvier, perdu puis retrouvé puis apparemment re perdu car je l'attends toujours.
Le paiement quant à lui est bien passé sur mon compte.
Aucune information, aucun suivi, pas de délai juste un message me demandant de patienter encore.
Au bout de 1 mois et demi, j'estime avoir été patiente déjà.

Great customer service, had a question regarding replacement wires for a tens machine , the customer advisor responded really quickly on the chat and helped me get the right cables for the machine I had.

Great product. Had a query and customer service responded straight away.

I purchased a gadget for my sinusus in February but come this winter (and next infection... ergh, so fed up with it), the device was broken and not turning on, despite battery changes.

I called Kinetik and without hesitation they replaced my product and not only that, it arrived the next day. Amazing customer service! 10/10! I thoroughly recommend them.

Too complicated and fiddly for me. I wish I’d looked at some other products more carefully before buying this. I’m sure it’s accurate but probably best if you employ a nurse to work it out and ministrate.

This is an edit one day later. I got my neighbour (a retired nurse) to test me using your equipment. Within 10 minutes we got three readings: 6.9, 7.2 and 8.6 using 3 separate test strips and 3 separate lancets. These readings were taken just after 10am on an empty stomach. I had not been exercising and was not dehydrated. Nor do I live at a high altitude. There was no indication on the meter that the temperature was abnormal. So I take back my comment: “I’m sure it’s accurate”.
These things happen. Faulty devices are sometimes produced. I would ask for a replacement but my neighbour tells me there are now devices that are much easier to use costing a similar amount to yours.

Connor couldn’t be more helpful. I was grateful that I had registered my purchase with copy of invoice with the company as this is vital.He was patient and knowledgeable and when my machine became faulty he exchanged it for a newer version. I am delighted with the service offered.

I contacted Kinetik as the cuff of my blood pressure monitor was over inflating - painfully!! They reacted very promptly and when I replied to say I couldn't find my receipt , they suggested I look through my bank statements . What genius and how helpful. I found the payment to Amazon on my credit card statement and they immediately accepted that and sent a label so that I could post the product back under warranty

Placed an order, for 2 items but only one was received, went onto chat with customer services and will hopefully receive the missing item in a few days. Will update in a few days. The body composition scales I did receive work well are easy to set up. Update received my missing item the following day the inner ear thermometer, so easy to use. Will be using Kinetik in the future.

I’ve been using the Kinetic Wellbeing nebuliser over the last couple of years, and it’s made a real difference to my health. It gives great relief during chest infections and helps me breathe and sleep much more comfortably. Their customer service has also been excellent — they sent spare parts quickly when I needed to replace the tubing and mouthpiece. I’d happily recommend it.

Both the on-line chat and customer services were brilliant in sending us a replacement forehead cap for our nursery thermometer. And next day delivery as well. Very many thanks.

Items are fantastic. However delivery can be dire. I live in a block of flats. I may have to cancel subscriptions because of that.

Device arrived the day after i placed the order. Really simple and easy to use blood pressure monitor at a really good price.

Excellent service. Had an issue with the device after purchase contacted Kinetik and got a quick reply. Forwarded prepaid envelope and checked issue out. Advised me promptly that a replace would be sent. Excellent service

I purchased a wrist blood pressure monitor and found it too fiddly for me. This my opinion only so others may like using it. Contacted Connor at customer services and he organised a return and refund details straight away, no problems at all.
UPDATE Since writing this review I have had no further response from this company, Connor said I would hear from him by the end of the day but so far nothing. I am going to try again this morning.Sorry I gave 5 stars now.
Further update
Problem now solved, just a bit impatient. Well done customer services!!