We brought cinema tickets aroubd 30% less than online, using the kids pass app. The whole process from selecting and paying for the tickets online, to booking tickets and getting food at the cinema, w... Leggi di più
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Scopri cosa dicono le persone
Saved some money for cinema tickets. Worth it at £5.00 not worth it at the auto renewal at £25.00. They don't send a renewal reminder either so be very careful, cancel it as soon as you have joined an... Leggi di più
L'azienda ha risposto
My experience was great . Bought almost half price movie tickets and super easy to use the website. Purchase was made easy and smooth, email confirming tickets was quick and clear.
I have to admit that I've found Kids Pass underwhelming so far. We signed up to get the "up to 57% off Cineworld" deal and ended up paying around £2 less for each of our family members' tickets (after... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!
Informazioni di contatto
First Floor, Charter House, WA14 1HF, Altrincham, Regno Unito
- 01612448225
- enquiries@kidspass.co.uk
- www.kidspass.co.uk
4,0
Molto buono
11.278 recensioni
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Nah, not recommended
Saved some money for cinema tickets. Worth it at £5.00 not worth it at the auto renewal at £25.00. They don't send a renewal reminder either so be very careful, cancel it as soon as you have joined and it will still be valid for the 12 months and then renew as and when you need it. Poor customer service as well. Not recommended.
21 aprile 2026
Non scritta su invito
Risposta di Kids Pass
Good morning,
Thank you for getting in touch and sharing your concerns.
Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.
To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.
Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.
If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk
Kind regards,
The Kids Pass Team
Straight forward and easy to use
18 aprile 2026
Great savings at the vue cinema
Great savings at the vue cinema. Look forward to seeing what else we have to save on
20 aprile 2026
Absolutely terrible service
Absolutely terrible service. Signed up and activated the account via text. Was unable to login to my account. They took the money . Could login via web but not the app. And when I logged it in wouldn’t allow me to use any benefits and asked me to pay. Contacted via email and Facebook- no useful response . Asked them to cancel the account so they don’t take any more money and the haven’t done it just gave me online instructions when I already stated I’m unable to do that
21 aprile 2026
Non scritta su invito
Risposta di Kids Pass
Good afternoon,
We’re really sorry to hear about your experience — this isn’t the level of service we aim to provide.
We would really like the opportunity to sort this out for you quickly. If you could please email us at hello@kidspass.co.uk, our team can locate your account, provide your correct login details, and make sure you’re able to access and use your benefits as expected.
We can also assist you directly with any cancellation request to ensure everything is handled properly.
Thank you for bringing this to our attention, and we hope to resolve this for you as soon as possible.
Kind regards,
The Kids Pass Team
Wingham was fantastic but only saved a £1 with kids pass
Our visit to Wingham wildlife park was fantastic. But signing up and using the kids pass only saved me £1 so I was a bit disappointed with this
16 aprile 2026
Considering the monthly fee most of the…
Considering the monthly fee most of the deals aren’t great
17 aprile 2026
Risposta di Kids Pass
Good morning,
Thanks for your feedback — we really appreciate you taking the time to share it. We understand that value for money is a big factor, and we’re constantly working to improve the quality and variety of deals available each month. Your input helps us focus on what matters most to our customers, and we’ll take this on board as we continue to make improvements.
Kind regards,
The Kids Pass Team
We whent to cinema on Saturday…
We whent to cinema on Saturday (Islington Angel)18/04/26
The ppl who work there
was not available to found on my scanning barcode any drinks and popcorn ,wich one was included when I buy my ticket
The codes was showing just cinema tickets so ye my kids was so upset ?not buying again so disappointed !
And how this is safe 48%
I pay fir ticket 38.25 only tikes (supposed to be included drinks and popcorn) never get one and on top my vue seats was 28.99
And 48%safe ? How ? If is only showing on my page 2.55
Explain please?
18 aprile 2026
Non scritta su invito
Risposta di Kids Pass
Good morning,
Thank you for your review — we’re sorry to hear about your experience.
Please contact our Customer Service team with your details and quote reference code TP787 so we can investigate this further for you. Without this information, we’re unable to review what may have happened, as this is not something we would typically expect with our tickets.
Kind regards,
The Kids Pass Team
Great discount for Chester zoo
16 aprile 2026
Absolutely worth £5.99 a month
Absolutely worth £5.99 a month. Can't beat some of the deals on here. Today would have cost £116. Instead it cost £58. What a saving
18 aprile 2026
My experience was great
My experience was great .
Bought almost half price movie tickets and super easy to use the website. Purchase was made easy and smooth, email confirming tickets was quick and clear.
17 aprile 2026
Easy way to save money
Easy to buy and easy to use. Great saving. Will definitely buy again!
14 aprile 2026
Great discount on a last minute booking…
Great discount on a last minute booking with my grandson, thoroughly recommend.
16 aprile 2026
Used the kids Pass for Vue cinemas and…
Used the kids Pass for Vue cinemas and everything worked well. Super easy and practical
13 aprile 2026
Not sure if my review went through last…
Not sure if my review went through last time as I can’t see it, so I’m posting again.
Awful experience. I cancelled my Kids Pass account multiple times and each time they confirmed it had been cancelled. Despite this, they continued to take money from my bank account.
I provided all email evidence showing proof of cancellation but they still refused to acknowledge this or issue a refund. They also avoided answering any questions when asked why this had happened.
In the end I had to escalate the matter with my bank.very disappointing
1 marzo 2026
Non scritta su invito
Risposta di Kids Pass
Good morning,
We’re very sorry to hear that payments continued after your cancellation — we understand how frustrating this must have been.
Having looked into this further, we’ve identified that an additional account had been set up under a different email address. As our team were only provided with one set of details, they were unable to locate and cancel the second account at the time.
Now that we’re aware of this, we’ve taken steps to fully resolve the issue. Our Customer Service Team will be in touch shortly to confirm everything has been addressed.
Kind regards,
The Kids Pass Team
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