Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when... Leggi di più
L'azienda ha risposto
After ordering a product from a premier company we were contacted by Keen & Able who were tasked with delivering the item. Their communication was first class and a change of delivery date was dealt... Leggi di più
L'azienda ha risposto
All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are Keen and Able. We work with leading bed and sofa companies to provide a superior delivery experience to the room of choice. We are totally focused on customer service. Once we have arranged a convenient delivery day we keep customers fully informed on the progress of their delivery. ...
Informazioni di contatto
Sandfield Close, Moulton Park, NN3 6EU, Northampton, Regno Unito
- 0330 1200442
- customerservice@keenandabledelivery.com
- www.keenandabledelivery.com
4,8
Eccellente
7K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great experience
Notification of delivery date and time communicated well. Update on the day received. Guys who came were great, very helpful, no fuss. Making the whole experience a good one.
2 febbraio 2023
Non scritta su invito
Risposta di Keen & Able
Glad you liked the communication element of the service and thank you for taking the time to let us know
Excellent service
Really good service. Friendly, arrived on time, very courteous, wore shoe covers to make sure no dirt was brought in. Actually the best delivery team I have ever received goods from.
2 febbraio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
Excellent experience
Excellent experience! Very polite team and also what important the communication has been on the highest level as it should be! I can highly reccomended Keen&Able!
23 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Glad you liked the communication element of the service and thank you for taking the time to let us know
Fabulous from start to finish cannot…
Fabulous from start to finish cannot rate this company enough
13 febbraio 2023
Non scritta su invito
Risposta di Keen & Able
That's great to hear, thanks for letting us know
Excellent!
Had a mattressdeliveredby Keen and Able. The delivery was both timely and efficient. The two individuals who delivered the item were courteous and pleasant. Have absolutely no problem recommending this delivery company.
30 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
Excellent service
Communication was outstanding with regular updates right up to the point of delivery. We actually changed the delivery date in advance, but everything went smoothly, and the person dealing with it was super efficient.
Delivery team were polite, friendly and quick, but were very careful throughout the process.
Top work.
27 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Glad you liked the communication element of the service and thank you for taking the time to let us know
Excellent service
Excellent service. We were kept in the loop and an arrangement was made sooner than anticipated. The delivery team were impressive; swift and courteous and I wouldn't hesitate to recommend Keen & Able. Very impressed.
30 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
Cannot fault
Good communication throughout. Given collection date and promised a text the previous day with a four hour slot. That happened. Rang when about 20 minutes away. Professional and friendly. Problem free. Very impressed.
12 febbraio 2023
Non scritta su invito
Risposta di Keen & Able
Glad you liked the communication element of the service and thank you for taking the time to let us know
First class service
First class service. friendly, on time and very professional. We highly recommend this personal company. So pleased that Emma Sleep are using them, they make the deifference!
11 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
Worst payer company
Worked hard through contractor with them all December and two weeks in Jan,23 ,
They didn’t pay the contractor and they have no money to pay us, shame on them and Hypnos Bed who own them,
We have family and rent to pay
Don’t do this to drivers
10 febbraio 2023
Non scritta su invito
Collection of returned goods
Keen and Able we're outstanding. Excellent customer service, kept me up to date and collection team were fantastic. Many thanks
10 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
On Time with advance phone call
Efficient removal of the old mattress and the new packaging. New mattress vacuum packed and opened with no bother. In and out in a few minutes. Good job done with no fuss.
12 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
Very pleasant and professional
Rang to rebook the given delivery date, agent was very helpful and re-organised quickly. Kept informed with updates re delivery day, then with a window the day before. Delivery guys rang to say on the way, about half an hour away, they were very pleasant and professional, even carried the mattress upstairs for me, unpacked and offered to remove the packaging. Highly recommend.
10 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Glad you liked the communication element of the service and thank you for taking the time to let us know
Seamless Delivery Service
The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the delivery men called in advance when they were 30 mins away and arrived within their slot, put shoe covers on and brought the mattress upstairs. They took our old mattress away and cleared all delivery packaging too. The mattress was delivered just 2 working days after production. Exemplary service
17 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
Morning slot as requested
Delivery as stated, agent gave morning slot as requested.
9 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
Perfect from start to completion
Perfect from start to completion, thank you.
12 dicembre 2022
Non scritta su invito
Risposta di Keen & Able
That's great to hear, thanks for letting us know
Really friendly chaps
Really friendly chaps, very courteous! Excellent service and turned up exactly when they said they would!
24 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
Mattress delivery.
Prior to delivery of mattress communication about delivery arrangements was excellent and timely. The two delivery men were polite and careful and whilst the route to the bedroom was not straightforward they took it in their stride and to my relief there was no problem. They took away all packaging and ensured all tidy. A very positive and pleasant experience. Excellent service.
18 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Glad you liked the communication element of the service and thank you for taking the time to let us know
Great experience
The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when they were 30 mins away and arrived within their slot, put shoe covers on and brought the beds upstairs and even showed us how they fitted together. Fab from start to finish. Many thanks
16 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Glad you liked the communication element of the service and thank you for taking the time to let us know
Bed delivery
The two chaps that delivered my bed were polite, efficient and thoughtful. The bed was delivered on time I was kept well informed.
24 gennaio 2023
Non scritta su invito
Risposta di Keen & Able
Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.