Karmic Skin Recensioni 

185
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

Absolutely loving the Day & Night Oils from Karmic Skin. They’ve honestly been a complete game-changer for my skin. The oils smell beautifully herbal and natural — you can really tell the ingredients... Leggi di più

Valutata 4 stelle su 5

I have bought the KARMIC Sunlight and Moonlight serum and have used it for the past 18/20 days. My initial concerns of some fine wrinkles lines round my eyes and pigmentation has definitely seemed to... Leggi di più

Valutata 5 stelle su 5

I have been using Karmic skincare for a few months and won't be changing! I love their ethos of using ancient knowledge and ingredients, which are mainly organic. Water is not on the ingredient list s... Leggi di più

Valutata 1 stelle su 5

I am not happy with the customer service. I have been trying to reach them to send a product back (Pot of Gold) since it dries my skin when cleaning. I have also reached them in Instagram, and still w... Leggi di più


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

185 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,2

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(185)

137 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Very disappointed

I’m having similar issues regarding requesting a return. The creams are oil based and have really not suited my skin.
Parts of my face have come out a bit blotchy.
Prior to purchasing I had a lot of dialogue with them via email to ensure I was purchasing the right products. They replied instantly. I have sent several emails and no response. I wish I took note of the other reviewers who had a similar experience. However the strength of a good business is repeat custom and customer loyalty. They will not get that with me and others who have had similar experiences.

4 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Don’t bother

Have tried contacting karmic skin care several times for a refund. No response. I have emailed and messaged on ig. Horrific customer service. Avoid this company. Like others before me, they don’t reply to anything.

31 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service

The products are oil based so had a reaction. I emailed the company for a refund within the 30 days and have had no response. They have sent me emails about promotions and offers but not responded to my email. Customer service is poor and seems they only care about sales.

21 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

It is indeed an Expensive mistake.

It is indeed an Expensive mistake.

I am not sure how far the reviews are with 4/5 stars and nice reviews but on my skin, nothing worked.

Please do not buy these products and waste your money. They didn't do what they claimed they does on the skin.

I brought sunlight, moonlight serums including the sleepytime gelly, pot of gold,Richie Rich Rich, No Excuse, everyday, and used them for 2 months before writing this review.

12 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered a bottle of oil which was…

Ordered a bottle of oil which was dispatched promptly however, on arrival the bottle was of short measure. I emailed three times with photographic evidence also, messaged four times on Facebook all ignored which is very ignorant indeed. Finally, I sent another email warning Karmic that I would report the matter to PayPal. again ignored. On 7th January near one month later I raised a dispute against Karmic with PayPal. Partial refund offered...no apology. AVOID KARMIC SKINCARE.

11 dicembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Refund Issued

I recently placed an order that didn't arrive or even show as shipped. I was quite annoyed, but after a few attempts, I did hear back from customer service. There had been a few issues with the carrier and back order problems. I was offered a full refund and the money was back in my account within a day or two. I am still very disappointed that I won't get to try the products just yet, but I am happy with the refund and will try and order again at another point.
To people concerned this may be a scam, it's not, I just think the company is overloaded with orders right now.

16 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Very expensive mistake

Very expensive mistake, I brought the large bundle. At first I liked the products so put all the packaging in the bin, a few days later my eyes became very itchy after using the cleanser so I stopped using that and continued with the moisturizer and oil morning and night, after two weeks of use I developed bad eczema all over my face, I've never had eczema before, it was so bad I had to get medication from my gp. I reached out to customer service several times and have not had any reply. £160 worth of skincare now in the bin.

1 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

The products are awful with terrible…

The products are awful with terrible smell and left my skin itchy and sore for days / have tried to contact them at least 8 times but no response / this company is appalling and their packaging is so cheap and nasty, plastic container. DO NOT BUY. I have gone through my credit company to get my money back.

4 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

There are better businesses to invest your money in

I am writing this review here incase my review from their website/other sm is removed. I wish I had read Angelica's review below before I wasted my money

I bought a kit and the products stained my skin. On contacting the company I was told I cannot return the products (even the unopened/unused ones) because I bought a kit, I was told as a first time customer I should have bought 1 or 2 products to test it on my skin.

at checkout, you are lured into buying more products as the more u buy, the more discount u get. so the logical person will look at what is cheaper, buying the products separately or in a kit. this is the trap I fell into. after reading all the positive reviews I went all in. so I am now £129 out of pocket. customer services claimed my initial email had gone to their junk and they have now stopped responding to my emails.

20 settembre 2024
Non scritta su invito
Logo di Karmic Skin

Risposta di Karmic Skin

Hi Jasy,

Thank you for your review, and we’re truly sorry that you’ve had this experience. We completely understand your frustration and would like to clarify a few points.

As mentioned previously in our email to you, our return policy excludes bundles/kits because we’ve had to manage instances where these were abused. We faced multiple instances where customers ordered full kits, tried all the products, and returned them simply because they didn’t like them. This forced us to implement a stricter policy on bundles, as we cannot resell opened products, and it’s not financially sustainable for us to accept returns on six items.

While we do offer a satisfaction guarantee, which is quite rare for a skincare brand, it’s designed to encourage customers to try 1 or 2 products before committing to more. Our bundles are heavily discounted for those who are familiar with the products and looking for a cost-effective way to purchase them.

We don’t intend to “trap” customers, and we believe our bundles provide great value for those who are already familiar with our products. While we understand this situation is frustrating, we have to be firm in our policy and fairly apply it to all. Hence we are unable to process a return in your case.

We did mention that your original email was missed in our spam folder, but we have been responding and clarified our position. We always aim to be transparent, and we’re sorry that we haven’t been able to meet your expectations.

Best regards,
Karmic Skin

Valutata 1 stelle su 5

This company has terrible customer…

This company has terrible customer service, I have contacted them on numerous occasions regarding a return and refund which is specified on their website as 30 days, they have not replied or even acknowledged my emails, sent to two specific addresses or Instagram DMs.
Avoid at all costs!

27 giugno 2024
Non scritta su invito

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