I placed an order for a number of clearance items. It took over a week to ship despite the website saying 72 hours. I inquired as to the delay and I was told because they were clearance- no return- it... Leggi di più
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I enjoy most of the items in the Karen Kane catalog and thus far have purchased 7 different ones. Five of those are sweaters, size XS. Two fit just fine. The yellow and white stripe and the pin... Leggi di più
I like the clothing but the petites do not have the colors or styles that the average ones have. Also almost EVERY THING is Dry Clean Only. On one hand they play up what they are doing for the plane... Leggi di più
Customer Service is atrocious. I paid $48 for overnight delivery for a Saturday delivery. This was a birthday gift for Sunday. The merchandise was delivered Monday. I asked for a credit for the excess... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
One of the most respected names in women's apparel today, Karen Kane has become truly synonymous with style, comfort, and sophistication. Shop Online. Browse our latest collection.
Informazioni di contatto
E 37th St 2275, 90058, Vernon, Stati Uniti
- www.karenkane.com
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I bought a twist knot sweatshirt on…
I bought a twist knot sweatshirt on sale. It was definitely not worth the $20 I paid for it. Cheap quality. The retail tag price was $118. Unbelievable. This was something I would expect from Walmart. Going in the giveaway bag.
My first and last order from Karen…
My first and last order from Karen Kane. I paid $22 for the "opportunity" to try on an unflattering wrap dress that I returned. I was charged for shipping and tax to me and shipping back to them. Goodbye Karen Kane.
Worst customer service I purchased…
Worst customer service I purchased final sale items. Receive the items and they did not fit or were not flattering. Spoke to the supervisor Alex he stated that he’s unable to to take back final sales even exchange all I asked was for a bigger size and he refused. I do not recommend this company. Worst customer service ever and they don’t call you back when they say they’re gonna call you back. Very very disappointed.
FYI - Quality isn’t there for the price.
The structural quality and design of each of the pieces is excellent. The pricing, although very high was not enough to deter me from purchasing. Unfortunately, the quality did not last. The sweaters were super soft on initial wear and still are but after gentle and inside out laundering, let’s just say I’ll wear them but only inside my home. The other top I purchased seemed sturdy enough but snagged on 1st wearing and remains sort of crumpled looking, even after dry cleaning. Won’t buy from them again.
Worst customer service
Worst customer service. Don’t buy this product.
Paid $80 and change for a mother of pearl pendant…
Paid $80 for a mother of pearl pendant necklace purchased in November of 2021. Wore it 3 times. Fell apart in my hands. Sent 3 emails to Karen Kane with pictures and was offered no help, no guidance, no nothing. No future discount, no replacement or repair due to the “longevity” of the order.
I like Karen Kane but this is a senseless response and conclusion.
Customer Service is atrocious
Customer Service is atrocious. I paid $48 for overnight delivery for a Saturday delivery. This was a birthday gift for Sunday. The merchandise was delivered Monday. I asked for a credit for the excessive freight charge. I was told that they don't due overnight deliveries on a Friday shipment. Why accept my order then? They refused to grant me any form of credit. "Our decision is final". Who treats new customers like that?
Poorest Cs ever experienced
Poorest Cs ever experienced. They sent me an $80 top which was not as described and said they would not pay for return shipping. I had to call 3 times though to get an answer as no one would call me back as promised. Don’t shop here.
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