Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... Leggi di più
L'azienda ha risposto
Easy booking, quick answers, fair price. Remote location, like most such outfits. New motorhome in good condition. Check-In and Check-out rather less efficient as everyone comes at more or less the s... Leggi di più
L'azienda ha risposto
If I could give zero stars, I would. We arrived two hours ago to collect the RV we booked a month in advance, and we are still waiting. What makes this even more frustrating is that people who... Leggi di più
Rented from the Dunstable branch, lovely staff, clean and new-ish and well maintained camper. Stress free check in and check out only small criticism would be there was now way to ignite the gas ho... Leggi di più
L'azienda ha risposto
From cosy couple getaways to family adventures, Just go has a motorhome to suit every occasion. We pride ourselves on delivering new and modern motorhomes for hire with all layouts designed to offer comfort & style for everyday living. Easily accessible via major airports, our hire teams located in Edinburgh, Scotland and Toddington, Bedfordshire are specialists in delivering a first-rate customer experience every time. With packages tailored to individual requirements, we provide an all-encompassing service for all your motorhoming needs. Covering travel in the UK, Ireland and Europe, the freedom to explore and discover is entirely at your fingertips!
Harlington Road, Redhill Farm, LU5 6HF, Toddington, England, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Just Go were brilliant! Friendly, efficient, spotless camper.
Highly recommended… not something I ever do lightly!

Risposta di Just go Motorhomes - Toddington

Risposta di Just go Motorhomes - Toddington
From the moment we picked up our camper van from Just Go, we knew we were in for something special. The van was spotless, incredibly well-equipped, and surprisingly easy to drive — everything we needed for a smooth, comfortable journey.
Over the course of our trip, we traveled through multiple countries, exploring beautiful cities, breathtaking countryside, and hidden gems we would have missed without the freedom a camper van provides. Every day felt like a new adventure, waking up to different views and making memories we’ll treasure forever.
The Just Go team made everything so easy, from the booking process to explaining how the van worked. Their professionalism and genuine care gave us total peace of mind the entire time. We felt like we had our own little home on wheels, perfectly suited to both long drives and cozy evenings.
I can’t recommend Just Go highly enough — if you’re dreaming of a road trip that lets you see the world at your own pace, this is the way to do it. We’re already planning our next trip!

Risposta di Just go Motorhomes - Toddington
Been sitting in reception now for over an hour having been given a collection time of 3pm and have just been told the motorhome is not going to be ready for another half an hour. Everyone in here has been given the same story and have also been waiting over an hour. Information has been very vague. Not good enough at all when customers have made onward travel arrangements that need to be changed and/or cancelled. More staff needed.

Risposta di Just go Motorhomes - Toddington
We’ve had an amazing experience driving a deluxe motorhome from Italy back to the UK. We were given clear instructions of how to manage the motorhome on our travels and found it easy to drive and cosy and comfortable to stay in. We camped near to Florence travelled to Lake Garda, Interlaken, saw amazing places and met interesting people on our travels. Thank you so much for a superb first introduction to motor-homing. We would highly recommend the experience.

Risposta di Just go Motorhomes - Toddington
We rented a motorhome for 3 months to tour some of Europe and had a great experience with Just Go. One small negative would be that the bed was a bit hard but that could be our age! The staff are very busy but overall gave good service.

Risposta di Just go Motorhomes - Toddington
AN ABSOLUTE A1 COMPANY TO HIRE FROM
Heather, Dean, Keith and all of the team were very helpful.
The Customer service of everyone here made the hiring of our Motorhome very easy.
We would recommend them and look forward to hiring another motorhome from them.
Thanks again for all your help.

Risposta di Just go Motorhomes - Toddington
Very easy to book and as novice motorhomers we were professionally looked after throughout the whole process. Collection and drop off was very easy.
We are now converted and will be booking again.

Risposta di Just go Motorhomes - Toddington
The park brake failed after 3 weeks, we phoned the breakdown number and a fix was sorted immediately. Not only was the problem fixed in double quick time, our fuel tank was filled free of charge. Fantastic customer service. Shannon is absolutely fantastic at her job and a credit to Just Go, I have already recommended Just Go to my cousin who has booked a motorhome for 5 weeks.

Risposta di Just go Motorhomes - Toddington
Picking up the motorhome was easy and the lady was helpful and friendly.

Risposta di Just go Motorhomes - Toddington
First of all, the staff was very friendly and the whole renting process was good and clear. The car itself worked well and there were no issues at all.
However, a big part of the camping equipment was either dirty or partially defect. The box with the dishes was wet and therefore had mold in it. The camping chairs were full of sand. Especially when we were cleaning the car thoroughly in the end we found some stuff an dirt that were definitely there before us. This makes clear that very few or no cleaning of the company is done inbetween the renting.
As you threat to fine people for not cleaning the car, the least that could be expected is to receive a clean car.
The covers for the front and side windows were damaged and some of them in a state that made them unusable.

Risposta di Just go Motorhomes - Toddington
Loved the camper and the fixed bed never slept so well camping. Butt there was a nightly issue with the carbonmonoxide monitor going off even though we turned off the gas every night

Risposta di Just go Motorhomes - Toddington
First - the vehicle itself
New, clean, tidy and maintained at the highest level
Second - and no less important, the lady at the vehicle delivery site - courteous, professional, simply wonderful
Even when returning the vehicle - everything was done quickly, easily and without unnecessary delays
In conclusion - highly recommended

Risposta di Just go Motorhomes - Toddington
Your customer service on both pick-up and drop-off was excellent, as was the age and condition of the vehicle. Accommodation was very comfortable; your 4-berth layout worked very well for the two of us. The position of your TV also worked well for 2 viewers. Unfortunately, certain aspects of the vehicle fit-out were poor. Crockery & glass ware in particular, but also pots, pans & kettle, were not contained within the cupboards; they were left sliding around. The emergency kit, vehicle jack, and vehicle hoses, etc, along with our 2 suitcases when we added them, were also free to slide around in the generously sized 'garage'. Upon departing your depot, the noise from these unrestrained items was incredible! Luckily we had the vehicle for 5 weeks so were able to invest a day purchasing our own unbreakable (and quieter) plates, bowls, cups and glasses. Your stuff was packed up and stored for the duration of our trip. We also obtained plastic crates and cardboard boxes to create order (thus less noise) from the kaos in the garage. And at the end of the trip we spent time disposing of our items and returning the vehicle to 'pick-up' condition.

Risposta di Just go Motorhomes - Toddington
Nos encantó el Motorhome. Nuevo, impecable y muy cómodo. Nosotros ya teníamos experiencias pasadas y esta máquina las superó. La entrega y devolución del Motorhome también fue buena.
Lo que nos gustó fue el servicio durante el viaje, que en este caso fue de 40 días. El depósito del WC estaba mal puesto, por tanto se daño al utilizarlo la primera vez y no nos ayudaron a solucionarlo en los 40 días. Comunicarse por teléfono imposible, todo por mail. Y las respuestas que nos daban no nos ayudaron en nada. En conclusión anduvimos 40 días con el depósito malo.
No tuvimos ningún problema de cobros o descuentos, pero compramos un seguro, que era muy necesario, porque casi imposible no tener ningún inconveniente en los caminos interiores de Escocia.

Risposta di Just go Motorhomes - Toddington

Risposta di Just go Motorhomes - Toddington
Great vehicle in good condition for our trip and amazing staff who supported us as required.

Risposta di Just go Motorhomes - Toddington
The folks at the Toddngton branch were ace and really helpful. The van was amazing but we had issues with the front USB not working and so we had no navigation method. The top bed that lowered down stopped working on the last night so it took about 30 minutes of manual winding (fortunately we found the device in the glove box) then over an hour in 26 degree heat to wind it back up. I would have expected a gesture of good will for such basic failures but we just got a shoulder shrug.

Risposta di Just go Motorhomes - Toddington
Everything was almost perfect! The van collection was seamless and the drop off very smooth too. The staff at Toddington location were very friendly, customer centric and kind.
I’m the camper itself was almost brand new and had everything as advertised.
Unfortunately one of the beds (the one that converts from a sitting table and benches) gave in under one of our friends which made it an almost perfect experience. We feel that with this configuration the van sleeps 5 rather than 6. We were informed that it seems to be a manufacturer’s fault and it’s currently being looked at. Unfortunately for us that meant that one person had a pretty disrupted sleep. The rest of us slept very well!

Risposta di Just go Motorhomes - Toddington
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.