Thank you, JumpSport family, for such an incredible trampoline! I took a leap of faith and started a movement for my community in Brownsville, Texas! I'm promoting health, wellness, longevity, and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is my first rebounder/trampoline. After watching several videos and reading reviews I purchased the 39" Pro Fitness Trampoline. I love it. It makes exercising fun. Great surface space for movemen... Leggi di più
They certainly seem to care about their customers. Reached out to me before shipping the item to double check on a potential issue. Pleased with quality of my purchase.
I ordered a bar for my rebounder (which I had purchased from amazon) and received an email from jumpsport to confirm I had ordered the right product since they had nothing on file regarding my rebound... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
JumpSport is a leading provider of innovative and high-quality trampoline products that promote fun, fitness, and safety. With a commitment to excellence, our company has been revolutionizing the trampoline industry for over two decades. Whether it's for recreational or professional use, our cutting-edge designs and advanced engineering ensure a superior bouncing experience. Backed by a passion for customer satisfaction, JumpSport continues to elevate the thrill and joy of trampolining worldwide.
JumpSport - Bringing joy to your fitness journey
Scritti dall'azienda
- Customer satisfaction is our top priority
- As a family-owned business, we’re committed to delivering exceptional customer care and the highest-quality fitness trampolines. From your first bounce to years of healthy movement, we stand behind our products with expert support, responsive service, and a dedication to your satisfaction.
Worry-Free Workouts: Industry-Leading Warranties & Free Shipping
Built to last. Backed by expert support. Shipped free.
Informazioni di contatto
P.O. Box 2343, 95070, Saratoga, Stati Uniti
- 1-888-567-5867
- Orders@JumpSport.com
- www.jumpsport.com
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It all went right!
Well Worth It
I’ve only had my JumpSport 39” Pro for a week, but I already love it! As an “aging” woman with lipedema, I actually love that rebounding stimulates lymphatic drainage, and the up-and-down motion is gentler on my knees and joints. Both of these are a win-win for me, and rebounding is a fun way to exercise. The main reason I chose the JumpSport over other rebounders is because it’s not noisy like others I tried, I feel very stable on it, and the bungee cords are adjustable. These were important factors in my decision to pay a little more to have these benefits.
Potrebbe usare l'IA per rispondereMostra di più
Incorrect parts sent. Poor instructions. Poor customer service.
My rebounder was shipped quickly and delivered on time. I was really excited to set it up and get going, but unfortunately, that turned out to be a frustrating experience. The box contained an unlabeled bag of screws, washers, and round rubber pieces. The legs each had a purple rubber foot on one end and a black plastic piece containing a sliver screw and washer held on with a rubber band on the other end. None of these parts matched the included instruction sheet. After watching multiple assembly instruction videos online, including those put out by JumpSport, I could not find anything that matched the parts I received. I reached out to customer service with multiple photos and a written explanation of the issue. Customer service responded with "Lucky you! You received a set of bumpers." She said I could affix them to the rebounder or leave them off. She sent instructions for assembling the legs with the bumpers. She still did not provide instructions for assembling the legs without the bumpers or explain why none of the parts matched the manual. I do not want the bumpers. They are to protect the rebounders if you stack them on top of each other. I only own one rebounder, so I have no need for them. The black bumpers take away from the aesthetic of my purple rebounder. I certainly did not feel "lucky" to receive plastic pieces I didn't order or want and the confusion that caused. The representative said it was a "mystery" as to how they were included. The representative did not apologize for the mix-up. The attempt at re-framing this as something I should be grateful for really soured me on this company. All in all, I spent over an hour attempting to figure out how to assemble the rebounder legs safely and correctly so as not to damage it. This is something I would expect from a cheap rebounder purchased for $150, not one I spend this much money on. I reviewed lots of options before settling on JumpSport, and one of the deciding factors was the supposed ease of set-up. JumpSport, you need to update your assembly instructions, label the parts you are sending, and ensure you are sending out the correct parts to each customer. "I'm sorry" goes a long way.

Risposta di JumpSport
Quality product
This is a quality product. I have had it a short time but it is so fun. This is something I will actually do because it’s not mundane! I look forward to using this for many years.
It's a great product and easy process…
It's a great product and easy process to purchase. My only complaint is that screwing on the legs was difficult. It has been impossible to fully screw in one of the legs... but other than that, all is good.

Risposta di JumpSport
Easy to assemble and fun to use!
Haven't received rebounder
Haven't received rebounder. Another product was sent in a really dirty bent up box that I had to repackage and return to Fedex. It was very heavy.

Risposta di JumpSport
Quick delivery and all the parts were…
Quick delivery and all the parts were there. It is working great thank you.
I love my 39” JumpSport Pro
I love my 39” JumpSport Pro. I’d had it and used it daily for 2 years and 4 months when my tab on the mat broke. I ordered a new mat and new bungees. Everything arrived on time and in perfect condition. So happy to be rebounding again! Installation was a little work but well worth it!
I love the rebounder..however
I love the rebounder. I purchased it on clearance and all 5 legs are wobbly. I don't know if what I purchased was used and returned but I was disappointed to receive the wobbly legs. I'm thinking about going to Home Depot to get something to stabilize them. The quality and product are good and will hopefully be great once I can get the legs secured. The delivery was quick.

Risposta di JumpSport
I read alot of comments how good…
I read alot of comments how good JumpSprt was. I still had alot of questions and I would email them and each time they replied back quickly. We got the trampoline and love it. We r in our 70's so we r starting out slow. Seems to be made well.
LOVE IT!!!
I absolutely love my new rebounder! I have owned a few before this but you can see and feel the difference right out of the box!
Customer service (Amy) was amazing
Customer service (Amy) was amazing. Double checking to see if the handlebar would work with my current Jumsport Rebounder and sending the hardware that was missing from the box.
Thank you
I’m impressed!
Arrived quickly. Seems to be very well made and sturdy. Was easy to assemble. I’ve only had it for a few days and bounced a couple of times each day. I enjoy it so far. Thanks!
Shipping was very fast and the…
Shipping was very fast and the trampoline is absolutely awesome! I love it!
I LOVE 💕 my rebounder !!!!
I LOVE 💕 my rebounder !!!!! My 90 year old Mother In-law has one as well I have her on an exercise program to keep her balance and flexible. The tablet stand is very handy as well. I’ve have had mine for quite some time now still works great!!!! 😊
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