Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Have ordered from them a few times, I come back because I appreciate the free delivery option they offer. Everything has always been seamless, the one issue I had was solved promptly with no fuss at a... Leggi di più

Valutata 5 stelle su 5

Я в полном восторге от этого тонального крема! Он идеально ложится на кожу, не ощущается тяжёлым и прекрасно выравнивает тон. Покрытие средней плотности, но легко наслаивается без эффекта маски... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can’t say enough about Joveen.com Customer Service!!!! AMAZING! I love my Macom leggings, I have had it almost three weeks now. My skin is noticeably smoother and less cellulite. I actually order... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hi I tried to purchase this for my Mum as Christmas has gone and Mothers Day is next, as she liked mine I searched for Butter London Handbag Holiday. Found it but cuticle oil sold out and I got refund... Leggi di più

Dettagli dell'azienda

  1. Fornitore di prodotti di bellezza
  2. Centro spa

Scritti dall'azienda

JOVEEN offers truly transformative skincare products.When it comes to caring for your face, whether you have dry, sensitive, ageing, oily or combination skin , we have industry leading products from innovators and specialists around the world to choose from . If you're new to JOVEEN, you won't just find any fad skincare line. What you will find is a complete range of beauty products that includes our exceptional daily skincare routine: Cleansing, Serum, Moisturiser, SPF's and Hair and Lash Boosters. What do you look for in skincare and Beauty products? You want a company that understands your needs; products that actually deliver what they say, staff and innovators that continually train and educate; and service department that is available for your 24/7. We offer truly transformative products. Beauty and Skincare are so much more than products; and our commitment to you is to provide outstanding product and value and the kind of customer service that makes the whole buying experience enjoyable. Our worldwide customer base expect the Best and we appreciate that you see JOVEEN as your go-to-store for anything skincare . We love that! Catch up with the latest beauty trends in our blog section, and discover why we're leading the way in anti-aging beauty and skincare.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

176 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

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4,7

Tutte le recensioni

(176)

17 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very quick delivery and love the tinted…

Very quick delivery and love the tinted moisturiser

16 gennaio 2024
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Risposta di JOVEEN

Dear Julie,

Thank you so much for your lovely feedback!
We’re thrilled to hear you love your product.
We value and appreciate your comments.
Your feedback always helps us to maintain and improve our services.
Take care and have a lovely day.

Best regards,
The JOVEEN Team

Valutata 5 stelle su 5

Fast delivery

Fast delivery, only just started using the item so cannot say if it works are not.

11 gennaio 2024
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Risposta di JOVEEN

Dear Carol,
Thank you so much for taking the time to share your feedback .
Your review always helps us to maintain and improve our services. Should you happen to have any question about your item . Please don't hesitate to contact us and we will be delighted to assist.
Kind regards
The JOVEEN Team

Valutata 5 stelle su 5

Good prices and great range of…

Good prices and great range of products. Customer service replied really fast when I needed an update and my order was delivered on time.
I will definitely purchase again!

17 gennaio 2024
Non scritta su invito
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Risposta di JOVEEN

Dear Denisa,
Thank you so much for taking the time to share your kind words about our customer service team.
We appreciate your support, and we hope to serve you again in the future.

Best regards,
The JOVEEN Team

Valutata 5 stelle su 5

Amazing products

Really happy with how quick my delivery came and so happy with my product’s aswell as the service. Thank you I will definitely order again soon.

12 gennaio 2024
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Risposta di JOVEEN

Dear Adriarna,
Thank you for sharing your positive experience with Joveen.
We appreciate your support and look forward to your next order!
Best regards,
The Joveen Team

Valutata 5 stelle su 5

High quality products and staff

I recently purchased the Dermaroller set HC902 with Joveen and was thoroughly impressed with the exceptional customer service and high-quality products they provided. The product I purchased not only met but exceeded my expectations, I highly recommend Joveen to anyone in search of top-notch products and a truly remarkable customer experience.

21 dicembre 2023
Non scritta su invito
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Risposta di JOVEEN

Dear Haris,
Thank you so much for taking the time to share your feedback.
We appreciate your support and we hope to serve you again in the future.

Best regards,
The Joveen Team

Valutata 1 stelle su 5
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Risposta di JOVEEN

Dear Georgina,

Thank you for taking the time to share your review. We're sorry to hear you haven't received.
your package. It was despatched next day via Royal Mail tracked and signed service on the 22nd December.
An email has been sent with tracking number.
A customer care team will be in touch to assist you further.

Best regards,
The JOVEEN Team

Valutata 5 stelle su 5

Great customer service

Great customer service. Advice always available. Prompt responses and posting out of orders.

21 novembre 2023
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Risposta di JOVEEN

Dear Frances,
Thank you so much for taking the time to share your feedback.
We are delighted to hear that you have had a positive experience . Providing the best customer experience is out top priority.
We appreciate your support and look forward to your next order.

Best regards,
The JOVEEN Team

Valutata 5 stelle su 5

Great presentation,personalised to…

Great presentation,personalised to customer, packed with care and love

18 novembre 2023
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Risposta di JOVEEN

Dear Rachna,
Thank you so much for taking the time to share your feedback.
We are thrilled to hear that you have had such positive experience with our products, customer service, and order fulfilment.
Have a wonderful day !

Best regards,
The Joveen Team

Valutata 5 stelle su 5

Amazing service

Amazing service ! Would highly recommend this company.I had an issue with my order ( nothing to do with Joveen, I hasten to add!) and they replaced the item without any question.Their aftercare service is wonderful!

14 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fast delivery

Fast delivery, thanks

2 ottobre 2023
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Risposta di JOVEEN

Dear Iwona,

Thank you for taking the time to share your experience.

Best regards,
The JOVEEN Team

Valutata 5 stelle su 5

X3M EGF PURE LIQUID.

I received the purchase quick enough.
The product is working for me my acne scars are fading after just a week.
LINDA

31 agosto 2023
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Risposta di JOVEEN

Dear Linda,
Thank you so much for taking the time to write your review .
We are thrilled that you had a positive experience . We do all we can to provide our customers with the best products and customer support .
Stay safe and enjoy the rest of your day .
Best regards,
The Joveen Team

Valutata 1 stelle su 5

Ítem not arrived

I ordered and paid especially for next day delivery, it has now been a week and product has still not arrived. I emailed and got a reply blaming the bank holiday when that would only delay for one day and doesn’t explain why I still have not received. Emailed again to chase and am now being ignored

29 agosto 2023
Non scritta su invito
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Risposta di JOVEEN

Dear Natalie,
Thank you for your review.
Please note customer satisfaction is our number one priority.
We’re incredibly sorry for any inconvenience.
Your package was delayed due to bank holiday.
We’ve refunded the delivery charge to your account.
Your email was not ignored, our customer care tried to contact you via email and phone.
We’ll endeavour to serve you better on your next order.

Kind regards,
Joveen Team

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