Journee Recensioni 

2159
•
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

One of the best travel experiences we’ve ever had. Journee planned us a surprise trip to Puglia in Italy. They really took our preferences into account and included a few personal touches that made ou... Leggi di più

Valutata 5 stelle su 5

From the initial inquiry to our flight landing back in Birmingham, everything ran like clockwork. The organization was top-notch—efficient, prompt, yet wonderfully friendly and relaxed. Communicatio... Leggi di più

Valutata 5 stelle su 5

A surprise trip was SO fun for my college bestie and I. We celebrated 60 years around the sun and 40 years of friendship. We waited until we arrived at the airport for the reveal. And we had not even... Leggi di più

Valutata 5 stelle su 5

Journee takes ALL the stress out of planning a trip. As a solo traveler, they really took my safety concerns just as seriously into consideration as my interests when creating my itinerary. I didn’t w... Leggi di più

Dettagli dell'azienda

  1. Tour operator
  2. anche in
  3. Agenzia viaggi

Informazioni su Journee

Scritti dall'azienda

Travel is exciting. Not knowing where is extra exciting.

Fill out our questionnaire and get secretly matched to a destination based on your travel taste. We take care of everything. You find out where you’re going at the airport!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(2159)

84 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It’s Not an Adventure if You Know Where You’re Going

The moment I read about Journee, I was hooked. I love to travel! Journee did all the hard parts for me! Where do I go, what do I do, where do I stay. I loved everything they planned! And bumping into fellow Journeer’s on my excursions was an added bonus, kindred spirits! My friends and family at home loved playing along, even when I wouldn’t open my clues until a few days before I left. The buildup of excitement added so much to the trip! Will I go again? Of course! Question now is… where will Journee send me next?

14 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Do it!!

Ever feel like taking off on an adventure but not sure where to start?
Where would you go? What would you like to do once there?
Do you trust the tour company that you pick to be more honest than the other choices at your destination? Airline tickets to and from, hotels for each night while there, are they the best?
We were facing such decisions to celebrate our 40th Anniversary, this is where we found Journee.

We filled out the questionnaire and submitted it right away.
Our proposal came in under our budget and after a couple days we booked it.
All we knew was that we were to fly out on July 4th from Miami for a 8-10 hour flight and return 7 days later.
Many thought we were crazy.
We too were looking at each other saying “what have we done” but were so excited!!

We have been back in the US for a week now and we cannot stop talking and sharing our experience with friends and family.

Do it!

We went places we would never have planned on our own without hours and hours of researching and financially committing to so many different entities to make it all come together.

Journee did all of this for us and there was not one transportation issue, ticket issue or one tour guide that was not waiting for us when we arrived.

We will be doing this again!!!

Do it!!

Kim & Tom

4 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Tuscan trip

Our trip away was perfect- we couldn’t have asked to be matched with a more perfect area! Despite being worried everything from start to finish was well managed and thought out. Although there were some areas we wouldn’t have usually chosen, the whole experience was amazing, our tour of Florence and the Tuscan countryside has made us fall in love with the area - ordinarily we wouldn’t have chosen this despite liking the look of the area, so has been an amazing experience! Everything was so well planned and thought out and gave us plenty of time to explore- including g experiences we would never have chosen, but added so much to our experience. The suggested sights also informed our choices and allowed us to explore much further. The only trouble is we want to go straight back!

14 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Journee was fantastic

Journee planned an amazing holiday for me to Krakow. This is a place I definitely wouldn’t have gone to on my own but very much linked to my interests such as history and trying new food.
They were responsive from the time I booked and throughout the holiday. The booked experiences went seamlessly as did the flight and my airport transfer.
The accommodation was great, it was 4 star and I flew British airways. Both created a great experience. Plus I didn’t need to plan anything really- they provided a city guide as well!

16 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Beautiful Italy!

The trip was seamless- even when our return flight was cancelled due to strikes, journee worked with us to find a solution. The pre-booked trips were clear with instructions and were just what we wanted to do in this area. The accommodation was outstanding we had chosen to upgrade and were not disappointed- a true haven for our 'down days' in the middle of a bustling town.

4 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Unsure? Do It!

Journee seemed like an interesting way to not have anyone be responsible for planning travel.

This was exactly that, and more. It was simple and easy but also a trip of a life time with all the best things coordinated throughout our week trip.

Would recommend especially to anyone who is nervous about international travel or does not know where to start.

4 luglio 2025
Valutata 5 stelle su 5

Exactly the place I wanted

Exactly the place I wanted. The accommodations perfect. All the activities fit what I like to do. Loved all of them. Just the right amount of free time.

8 luglio 2025
Valutata 1 stelle su 5

Journee sacrifices the quality of the…

Journee sacrifices the quality of the overall trip experience for quantity. They had me staying in the Ghetto and attending low budget tours that didn’t even pick me up and drop me off at my hotel. The airline they chose was the most filthy trashy airline I’ve ever seen. I ended up spending more money on a new hotel and flight home.

11 luglio 2025
Logo di Journee

Risposta di Journee

Hi Michelle,

Thank you for taking the time to review your Journee Experience. We’re truly saddened to hear that you did not enjoy your trip and found it to be poor value for money.

Regarding your experiences, we use the information entered in your Journee Questionnaire to match you with a trip that fits the pace you’re looking for. The pacing of your trip is determined by your Questionnaire answers and is not based on how much we can fit in, as your review suggests. In addition to this, we do tag the experiences on your Proposal as ‘half-day’ or ‘full-day’ to give you a picture of the pace of your trip. While we do regret that you may have found your trip to be too fast-paced, if, at the Proposal stage, you’re unhappy with the pacing, we do encourage prospective Explorers to reach out to our support team so tweaks can be made.

While it is true that you won’t always be picked up and dropped off at your hotel, experience pick-up points are always just a short walk or bus ride from your accommodation.

Your accommodation was located centrally, and just off the main high street in the city you stayed in. We believe it was in a great location due to its centrality and proximity to nearby amenities. Your accommodation was 4-star, and is rated 8.9/10 from over 2000 independent reviews on booking.com. Despite this, we are sorry it failed to meet your expectations.

I’m very sorry to hear that you had a negative experience with the airline. The airline we booked for you is very well-regarded and is the country's national flag carrier. In addition, we have used this airline many times in the past, and it has received positive feedback from other Explorers, so we’re saddened to hear that your experience has been negative.

Overall, we regret that you didn’t love your Journee trip as we were hoping, but we appreciate your feedback here, as it helps us improve the experience for our future Explorers.

Team Journee

Valutata 5 stelle su 5

Easy journee from start to finish

Journee made everything so easy…from fun survey, to exciting proposals and taking care of everything. Our accomodation was beautiful. We enjoyed most of the excursions and managed to put some of our own into the schedule. Was great for a shorter city break holiday. Would definitely use again and try out their beach holidays! I am such a meticulous planner and it was so nice to let the reins go and trust in Journee. Thank you!

10 luglio 2025
Valutata 5 stelle su 5

Amazing Experience if You are Open to Spontaneity!

We went on a Journee trip in early June 2025 and they sent us to Albania. It was incredible having everything booked for us, but especially the hotel and excursions because this part requires so much research to make sure you find reputable, clean and safe hotels and activities. Journee did this for us!

Definitely make sure you are okay going on group guided activities before you book- I'm not sure of it was just the way we filled out our questionnaire but all of our activities were group. This didn't bother us at all because they were great but I just wanted to say in case this is something you don't like.

Overall, I would 100% recommend this to a friend and would do a Journee trip again in the future

4 giugno 2025
Valutata 5 stelle su 5

Fantastic short break with a twist

A great experience! Was so exciting to receive the clues and to discuss where we thought we might be going. The trip was well planned and the excursions right up our street. Our hotel was close to the city centre and the booklet provided useful tips on best places to visit. Journee were very responsive to any questions I had. Would highly recommend.

27 giugno 2025
Valutata 5 stelle su 5

10/10, Would Do a Journee Again

Everything about my Journee experience, from the questionnaire to the clues to the trip itself, was outstanding! They really got it right when it came to the hotels, cities, and excursions. I was getting so overwhelmed trying to plan a trip on my own that I decided to take a chance on Journee, and I am so glad I did. I would 100% recommend Journee to anyone wanting a custom-made international trip.

2 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

This was a truly memorable trip

This was a truly memorable trip! We had so much fun pre-trip guessing where we were going and reading into the clues. Then the trip itself was perfect for us. The destination (Puglia, Italy) was gorgeous, our accommodations were very comfortable and in great locations, and the excursions were fun and interesting. We loved not having to plan anything! Journee planned a great trip for us based on our questionnaire responses. We’d love to do another Journee excursion in the future!

1 luglio 2025
Valutata 5 stelle su 5

An exciting, professionally managed holiday experience.

Everything about the experience was great - from filling in the initial questionnaire to perusing the offer to then the build-up and anticipation to where you're going. The holiday itself was great fun, the instructions from Journee were clear and concise. There were no issues with any of the bookings including transfers between cities. If you're unsure of where you want to go next on holiday then this is a really good, fun way to choose! I'll probably use them again and would have no qualms recommending them to others.

17 giugno 2025
Valutata 5 stelle su 5

Very good holiday with Journee..

Had a great little holiday with Journee. Nothing I couldn't have organised myself- if I'm to be honest- but then again sometimes you don't have the time or the inclination to do so. And the experience of setting off to the airport without an idea of where you were going (probably says a lot about my poor grasp of European history but no, didn't guess from the clues!) was very exciting. Loved the destination, adored my little air bnb and thoroughly enjoyed the time away by myself. I did meet a couple of other 'Journey girls' who were on their 2nd or 3rd trips, and they raved about the support they had received from Journee on previous trips when they had stumbled upon minor problems. Must say, I encountered no problems. Everything was so well organised. Would do again, and would recommend 100% 😃 Bravo!! 👏

22 giugno 2025
Valutata 5 stelle su 5

I work a lot and dont have time to book…

I work a lot and dont have time to book something exciting - I needed someone to plan the most amazing adventure ever.
These guys delivered, from start to finish what an adventure! - they thought of every detail making the whole experience a truly memorable one.
As a solo explorer, I would throughly recommed, location was perfect, experience was perfect and the provided details had been done with notable care.
Cant wait to do it again - thankyou Journee! :-)

18 giugno 2025
Valutata 5 stelle su 5

Our journee experience!

Me and my mom are so glad we found Journee! It can sometimes take us hours to book and plan a holiday so it was a real treat to have it all done for us. Not to mention it being an exciting surprise and getting clues each week that we could use to guess where we were going. The hotel was lovely and we were really happy with the location it was in. We can’t wait to book the next one!

18 giugno 2025
Valutata 5 stelle su 5

Do it!!!!

This was an amazing 3 night 4 day experience! Journee surprised us in the best ways. Will definitely book another trip soon.

13 giugno 2025

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più