Jagex Recensioni 260

Tried cancelling three memberships, two successfully cancelled, the third of course billed about a week later. After integrating to a jagex account I find it difficult to switch between characters. I went through and none showed an active subscription. I contacted support, asking for a refund on the membership. No response, they send an automated email stating some bogus ticket number had been updated. There’s no way to even view open tickets that I can find. I’ve played this game for probably 18 years. I have never had issues like this. Very pathetic, I won’t be returning.

My account was hacked, hijackers imported my login to their jagex account,
2k total iron with 350m bank gone, nothing but automated responses they refuse to respond to after they tell you to respond to them.

Nobody in this company actually works, hope the building collapses.

Terrible greedy company that'll mute/ban long time players for no reason. Shitty ass company

Lol pos company. Try logging into your account online to cancel your membership. Absolute nightmare.

Plays disrespectful games with their customers in a shameless way. Since the company has been taken over by investors it can’t be trusted anymore. Greedy and cringe. I am afraid that this is the downfall of the game and the company

fk cvc
MONEY MONEY MONEY $$$

Cash grabbing and a greedy company, milking their playerbase for all they can

Jagex has single handedly ruined RuneScape. From unreasonable price rises and underhanded grabs at more cash to the sheer incompetence of it's staff. You pay extra to turn a rare item into an untradable cosmetic and secure your account with pin access in game, and even though they have seen that you have been hacked, they outright refuse to return items that are worth sometimes hundreds in real money. I have cancelled my membership, I will never ever pay for anything by these scam artists again. I am moving on to Brighter Shores, figuratively and literally as I move to Andrew Gowers new game which is less than half the membership cost of RuneScape, contains no micro transactions and never will and even have a decent team working on the game providing daily improvements.

I have played this game since 2005. Firstly, they massacred my boy with the evolution of combat. Now they are destroying it completely zith corporate greed.
HOW CAN YOU DO THIS???

I look forward to this game when bugs are worked out.

Game is Horrible and is using a fear of missing out to monetize their entire game now, not just Treasure Hunter but holiday events and who knows what's next.

Been playing since 2004 on the same account. Went to log in and my character no longer exists. Put in a request to get help and was immediately sent a denial email. There is no other support option other than predefined forms with auto replies. I have everything proving account ownership since 2004, including membership payment history. To lose something with so much time and money into it is heart breaking. Myself, my wife, and my kids will no longer support this company or their games and have already canceled their memberships and uninstalled. GG Jagex.

Great game ran by a shit company. Jagex is shady, will auto permanently ban accounts with no evidence and claim RWT or Macroing to control the RS economy once you hit a certain GP threshold. Zero customer support, The Moderators are Useless. Stay away unless you want to waste hours upon hours until the ban hammer drops. Would give it a 0/5 if possible.

Jagex is complete garbage. Zero customer support and company accountability. I will not be giving them another dime of my hard earned money to be continually frustrated with the game I am PAYING for.

team cant properly estimate how long servers will be down. they consistently provide an ETA they are never able to meet and is always delayed.

Jagex are textbook what happens to a company when corporate greed takes over and the board room makes all the decisions.

It's also a textbook case of what happens when inclusively, playing dress up and political agendas are considered more important than rescuing their dying game.

If Jagex cared for you then why didn't they reverse RS3 in 2013/14? Why commit to a microtransaction hellscape ? Because money and because they needed money to bloat their workforce out with massive HR, project management, risk management and diversity roles which have nothing to do with gaming but spread like cancer all the same.

Run.

No customer service. No number to call. They lie about response times if they even respond at all. So glad y’all can raise prices but not fix customer support after having terrible support for 20 years. I will be running bots from now on to screw the game over since y’all are incapable of running it properly. You reap what you sew

My account was then banned for allegedly real world trading. I appealed trusting it to have been a mistake. A simple review of my game history would have confirmed nothing of the sorts occurred. My appeal was denied. Jagex waits for you to pay for a year upfront and then steals your money. Don’t waist your money on this terrible company.