A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Top company, great prices. We always buy from ITS. I run two manufacturing sites, we buy the tools & equipment for both sites. The prices are great, the delivery is seamless, any product delays a... Leggi di più
L'azienda ha risposto
Perfect service from ITS as usual speedy professional and really easy straightforward, order, processed, in no time next day delivery had a slight issue as the DPD van broke down. Meaning I had to can... Leggi di più
L'azienda ha risposto
Excellent value tools, excellent service. Ordered on-line, as a new customer, spoke with a very helpful lady on the phone to confirm my age (i.e., to purchase bladed items), & the goods were with me... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di utensili
- Rivenditore di macchinari da costruzione
- Negozio di bricolage
- Negozio di hobbistica
- Negozio di utensili e matrici
- Negozio di forniture per la lavorazione del legno
Scritti dall'azienda
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Scritti dall'azienda
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Informazioni di contatto
D C One Edinburgh Way, CM20 2BN, Harlow, Regno Unito
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Eccellente
59K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great aftersales service.
Great aftersales service.
Had an issue with a product I had purchased which was dealt with quickly with a minimum of fuss.
19 agosto 2026
Non scritta su invito
Excellent Dewalt products
Excellent Dewalt products. Exceptional efficiency from ITS. Very fast from ordering to delivery. Faultless!
19 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Excellant service
19 agosto 2026
Risposta di ITS
Thank you Nicholas for the 5⭐️ review,
Pleased you were happy with the service received. We look forward to seeing you shopping with us again soon 🙂
Sophie
Risposta di ITS
Thank you Phillip for the 5⭐️ review,
Pleased you were happy with the service received. We look forward to seeing you shopping with us again soon 🙂
Sophie
Excellent service
19 agosto 2026
Risposta di ITS
Hi Steve,
Thank you so much for your great feedback and for taking the time to let us know you had a positive experience with your order.
We really appreciate it and look forward to hearing from you again soon. 🙂
Sophie
Risposta di ITS
Hi Paul,
Thanks so much for your feedback – we're glad to hear your delivery arrived promptly!
If you need anything else, just let us know. 🙂
Sophie
Risposta di ITS
Hi,
Thanks so much for your feedback. We're really pleased to hear you're happy with the service and quality.
If you need anything else, just let us know.
Great service
Great service. Michela was very helpful and knowledgeable. Took the time to locate my item even though the part number had changed to a new number. Very much appreciated. Great service, package arrived on time. Thanks
18 agosto 2026
Risposta di ITS
Hi Mark,
Thank you for your lovely feedback. We’re pleased to hear that Michela was able to help locate the correct item and that your parcel arrived on time.
We’ll be sure to share your kind comments with Michela.
ITS a hot mess
I ordered 2 belle wheel barrows. I was notified that they were out of stock and would be back in 5 days. 3 months and no communication later, they turned up unannounced. At least this time they turned up as one package, the last time I ordered one through ITS, they decided it would be nice to ship it like an advent calendar sending me a piece of it each day. So far, 2 separate orders have been a disaster, wouldn’t recommend at all.
18 agosto 2026
Fast efficient delivery and good price.
18 agosto 2026
Risposta di ITS
Hi,
Thank you for your kind feedback. We're pleased you were happy with the fast delivery and price.
We look forward to serving you again soon!
Risposta di ITS
Hi Mr Kilford,
Thanks so much for your feedback – we're really pleased to hear you found it easy to order and your delivery arrived promptly.
If you need anything else, just let us know.
I just want everyone to know as before…
I just want everyone to know as before I thought they are one off the best company to get any tools you need to get the job done and i start to go to Luton shop as is closest to where i leave i spend more then 1000 on tools i then introduce to my friends who also spends a lot last week was promotion on Milwaukee tools if spent £400 excluding vat you get free level which normally cost £60 and when i ask for free gift they told me it hase to be in 1 bill to qualify for free gift and was told by manager o sorry we can't give you a free gift as we been giving too much free gift i couldn't believe my self what i was hearing i [hen told him that i don't have time now as my kids was waiting for me and tools that i purchased was in my car and i told him i can return everything now and re purchase them and you have no choice but to give me my free gift but i am running out off time but will be back return everything and never use them again everything I am saying now i have proof to back it up i have never seen so unprofessional manager in my life telling me to return everything then purchased them so it can be in 1 bill rather than 2 and i said i just purchased everything why to go through hassle making no sense whatsoever i just want everyone to know that there advertising free gift is something to make people go there and finding any excuse not to give you the free gift i personally will never ever use them again i did send email with my complaint i did include invoice 9n my email to them and ia been 1 week qnd got no reply
15 agosto 2026
Non scritta su invito
GreatCompany
Found ITS via an internet search and very happy I did. Good price on the battery for my drill and fast delivery.
18 agosto 2026
Risposta di ITS
Hi Kevin,
Thanks so much for your feedback – it’s great to hear you were happy with the price and the fast delivery for your drill battery.
We look forward to seeing you shop with us again soon.
Great deal from ITS, and amazing after sales service.
A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service.
Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed evidence of a drop.
Stefani dealt with my report amazingly quickly, and a replacement was delivered within two days. A good price and excellent service from ITS.
17 agosto 2026
Risposta di ITS
Hi Graeme,
Thank you for taking the time to leave such positive feedback.
I’m pleased we could arrange a replacement quickly and that you were happy with the service from myself 🙂
Glad I am the one to answer your Trustpilot and I look forward to speaking to you again Graeme!
Price and service
Best price, free battery and charger,delivered two days after order, what’s not to like?
17 agosto 2026
Risposta di ITS
Hi Ian,
Thanks for taking the time to leave us such brilliant feedback.
We're pleased you're happy with the price, free battery and charger, and quick delivery.
Happy with product.
18 agosto 2026
Risposta di ITS
Thank you for the 5-star review Jim, Pleased you were happy with the product purchased. We look forward to hearing from you again soon. - Stefani
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