Inside Out Living Recensioni 

987
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was looking for a new dining table and had a style in mind, I was originally looking at the Modern Farmhouse range but ended up opting for the Urban table with a bench. Quick delivery with helpful d... Leggi di più

Valutata 5 stelle su 5

Ordered last minute for a dinner party and item arrived within days of ordering and was neatly packaged so no damage on transit. Bench is lovely, solid wood and looks far more expensive that is. I... Leggi di più

Valutata 4 stelle su 5

The delivery driver phoned ahead to advise us of the precise time of delivery. He was courteous when unloading tge furniture. When the covers weren't delivered on the same day, I phoned up inside out... Leggi di più

Valutata 5 stelle su 5

Excellent service, price, next day delivery and a quality product. Several ways to pay and interest free payment options, with various levels of down payment. We bought two sets of Hartman chairs.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di arredi e di design d'interni
  3. Accessori per mobili
  4. Negozio di arredamento da giardino
  5. Negozio di casalinghi
  6. Negozio di arredamenti per salotti

Scritti dall'azienda

Inside Out Living is an online brand selling furniture and accessories for the home and garden. From the functional to the frivolous, the necessary to the nostalgic, your essentials to your extras. We believe that effortless style brings endless enjoyment and are here to help you achieve that, inside and out. We take customer service very seriously and offer free UK delivery on orders over £50+ and free returns on all orders, as we want you too love the products as much as we do! All of our furniture also comes with up to 3 years Guarantee (see individual items for the details), giving you that much needed peace of mind. We sell garden furniture from the leading garden furniture brands: Bramblecrest, Hartman and Kettler, stocking some of their best selling ranges, such as Bramblecrest Monterey, Bramblecrest Portofino, Bramblecrest La Rochelle, Kettler Palma, Kettler Elba, Hartman Berkeley and Hartman Capri, to name a few! Check out our website www.ioliving.co.uk for: Classic and Contemporary Garden Funiture, Dining Furniture, Glassware, Homewares, Home Decor, Diningware and much more!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

987 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(987)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

The furniture arrived on time

The delivery driver phoned ahead to advise us of the precise time of delivery. He was courteous when unloading tge furniture. When the covers weren't delivered on the same day, I phoned up inside out and my phone call was answered swiftly and they were able to chase up my order. The telephone operators were extremely polite and helpful.

1 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Good product, delivery issue but good customer service to resolve

We're really happy with our garden fire pit table and the price was good. We did have issues with the delivery as the item was damaged in transit, but a replacement was found pretty quickly. It was refreshing to be able to email a person who responded quickly and compensation was offered when we had to take receipt of ex-display item. I would say do order early if you have a special event coming up, as it's a fairly long wait (2 weeks) for delivery of large items.

19 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Excellent customer service, fast delivery, table exactly as described, beautiful piece of furniture.

31 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great products and pricing.

Ordering was simple and a telephone query was answered promptly. Delighted with the product, very competitive price and care with delivery.
Just one minor criticism was that the communication regarding despatch and delivery dates could have been a little better but didn’t detract from the overall experience.

1 giugno 2024
Non scritta su invito
Valutata 2 stelle su 5

Only part of the order delivered

Only part of the order delivered, no way to contact the company after 5pm Monday to Friday. So far a poor experience of ``inside out living”.

14 giugno 2024
Non scritta su invito
Logo di Inside Out Living

Risposta di Inside Out Living

Hi Richard, sorry to hear that your furniture covers weren't delivered alongside your garden furniture on Friday. I understand someone from customer care contacted you over the weekend to sort this out for you. I hope you were able to enjoy your new furniture over the weekend.

Valutata 5 stelle su 5

Great deal

We found a garden furniture set we liked in 2 garden centres, it was expensive so we shopped around online & found this company selling it for £700 less, did our research & bought it as it was in stock & delivery within 10 working days.
We had heard nothing halfway through so messaged them, Tom was great, responding within 24 hrs & also sent updates without us asking, delivery was in day 11, due to the up coming bank holiday.
Item was perfect, no issues at all, thanks

4 maggio 2024
Non scritta su invito
Logo di Inside Out Living

Risposta di Inside Out Living

Thank you for sharing your feedback Dave. We really appreciate it :)

Valutata 5 stelle su 5

Black coffee tables

Easy to use website. The coffee and side tables we ordered were very good quality and look very elegant. Shipping was quick.

3 maggio 2024
Non scritta su invito
Logo di Inside Out Living

Risposta di Inside Out Living

Great to hear - thanks for sharing your experience :)

Valutata 4 stelle su 5

Great furniture, smooth delivery

Great furniture, delivery guy helped carry everything to the garden and checked with me that all was in new condition before leaving. Delivery took longer than expected but was still within a reasonable time from ordering.

29 aprile 2024
Non scritta su invito
Logo di Inside Out Living

Risposta di Inside Out Living

Pleased to hear you love your new furntiure :)

Valutata 5 stelle su 5

Great Purchase!

Fabulous parasol! Brilliant price - very quick delivery - excellent communication - 5* service all round - THANK YOU!

10 maggio 2024
Non scritta su invito
Logo di Inside Out Living

Risposta di Inside Out Living

Wow, what a lovely review - thank you too :)

Valutata 5 stelle su 5

The outdoor lounge set I ordered was a…

The outdoor lounge set I ordered was a great price, it was promptly delivered and the overall experience was excellent. Can’t fault them.

20 aprile 2024
Non scritta su invito
Logo di Inside Out Living

Risposta di Inside Out Living

Thanks so much for leaving a review of your experience, Keith :)

Valutata 5 stelle su 5

Excellent company

Excellent company, competitively priced and a really pleasant experience throughout. From the online order, to the very personal communication and delivery. I would highly reccomend using them, I certainly will do again

10 maggio 2024
Non scritta su invito
Logo di Inside Out Living

Risposta di Inside Out Living

Thank you Shaun. We look forward to welcoming you back soon :)

Valutata 5 stelle su 5

We are delighted with our patio…

We are delighted with our patio furniture ordered through Inside Out Living. Efficient service. We would use them again.

24 maggio 2024
Non scritta su invito
Logo di Inside Out Living

Risposta di Inside Out Living

Thank you. We look forward to welcoming you back soon :)

Valutata 5 stelle su 5

Great Service & Communication

Great quality products, responsive customer service team & best priced compared to competitors with similar offering.

9 maggio 2024
Non scritta su invito
Logo di Inside Out Living

Risposta di Inside Out Living

Thank you Louis. We hope you are enjoying your new items :)

Valutata 1 stelle su 5

Two months on, only partial delivery and ignored by customer service

When I failed to receive information regarding delivery for a large order (£1,848!) I contacted the company to inform them I had been expecting delivery by now, could they please provide me with an update. A few days later I was informed that the order had been damaged in transit which they were unaware of and they would get it prepared for dispatch again. Following that, another few days later I was informed the chairs that comprised a large part of my order were out of stock, so I was left waiting. I was then informed the chairs had been discontinued, however they would be willing to send me slightly more expensive chairs in replacement at their cost, but these ones were out of stock until the end of March, when they would be shipped out to me with urgency. Given that customer service had been on the ball with responses and they offered to send me some chairs to tie me over in the interim period (cheap as chips, not as many as we actually needed and certainly not a long term solution!) I decided not to kick up a fuss about all the issues and delays and accept their solution. A few days later the temporary chairs arrived in an absolute state, unbelievably damaged packaging and scuffs all over them; I informed them of this and they told me I should be willing to accept this as they were free temporary chairs….. The end of March came and went, I gave it until the 8th of April and then started contacting the company again to question where the rest of my order was, no response. It’s now the 18th and I have sent a follow up email and unfortunately am leaving this poor experience publicly now as they have had over two months since I ordered to find a resolution and instead have just left me with only half my order, no communication at this point and quite frankly a headache from the whole experience. **** Edit: leaving this review prompted a sudden response from the company who much like the delivery issues being blamed on the company they use for this, they are blaming the ongoing issue on the supplier. I appreciate it genuinely may be the fault of the delivery company/supplier however if they are occurring these issues surely it is their responsibility as a business to outsource this work elsewhere - as friendly as their team may be, they are really not able to provide an acceptable level of service in anything other than polite emails.

18 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Great product

Inside Out Living were very responsive to my queries regarding delivery. I am very pleased with my new table and bench - it’s well made and looks smart in my modern home. Plus it was reasonably priced.

5 marzo 2024
Non scritta su invito

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