Interhome Recensioni 

548
TrustScore 3 su 5

3,0

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Valutata 3 stelle su 5

I have written 5X A4 pages in a Word Document as Feedback following a 7-day rental in July 2026. It seems not possible to copy and paste this document into this box. I believe there is constructive in... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Booked a two week stay in a villa in May this year. Cancelled one month before by interhome with no explanation and no refund of the original payment. Contact centre never answer. Emailed a complaint... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Issue with payment screen - quick phone call - extremely helpful young lady sorted it straight away. Completed booking by phone - simple, but then Interhome have always been efficient.....must be beca... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Nice and easy to book. Feel a little more information could have been given and email request still didn't totally answer this. Still, good to see how easy it is to book and confirm details. Property... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio sistemazione per vacanze
  2. Chalet
  3. Noleggio di appartamenti per vacanze
  4. Casa vacanze
  5. Appartamento vacanze
  6. Agenzia di affitto di case vacanze

Scritti dall'azienda

With our wide range of holiday accommodation, there is always something to suit your holiday requirements. The perfect way to enjoy an unforgettable holiday with plenty of relaxation, space and privacy. Holiday houses, apartments cottages, chalets and even one or two castles.

Your holiday home specialist since 1965

Scritti dall'azienda

5 million overnight stays every year
More than 35.000 holiday homes and apartments available for booking
A friendly, personal service
An on-site, local service available at more than 200 locations
We are available 24/7
We can help you with your next holiday. Our customer service team is available 24/7!

Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

548 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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3,0

Tutte le recensioni

(548)

33 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

A tale of two agents

I made two calls to the 44 2080689950 number. The first person I spoke to said that he could not deal with a new booking on a Saturday because it was too busy and asked me to book on line. I explained that I wanted to enquire about a loyalty bonus, given that I had received one over the last two years. He then proposed that I ring back on Monday. Undaunted, I rang back a few minutes later, hoping to speak to a more responsive and supportive agent: fortunately somebody else answered the phone and was very happy to process my booking and request, duly confirming that I was entitled to a loyalty bonus. My faith in Interhome was duly restored!

17 febbraio 2024
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Risposta di Interhome

Dear Robert. Thank you for taking the time to post your review of your booking experience with Interhome. We were sorry to learn your first call was not very positive but happy that you called again and spoke to a member of our friendly Sales Team. We are pleased the results were more satisfactory and your comments will be passed on to the Customer Service Team for their attention. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

A very straightforward and informative…

A very straightforward and informative website with all the information you are likely to need. It offers a variety of ways to pay deposit and balance. All very efficient.

17 febbraio 2024
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Risposta di Interhome

Dear Andrew. Thank you for your kind feedback regarding your recent booking experience with Interhome. We are pleased you found the process to be simple and efficient. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Easy as a breeze👍

14 febbraio 2024
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Risposta di Interhome

Dear Miss Tam. Thank you for your kind feedback regarding your recent booking experience with Interhome. We are pleased you found the process to be simple and straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Easy booking

Easy booking. Friendly helpful staff

8 febbraio 2024
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Risposta di Interhome

Dear Freeman. Thank you for taking the time to post your positive feedback. We are pleased you found our Customer Service Team to be helpful and the booking process straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Website simple and easy to use.

Website simple and easy to use.
Used interhome on at least 20 occasions and they have always been brilliant.
Particularly Christelle in Siviez. A1 service

31 gennaio 2024
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Risposta di Interhome

Dear Gary. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you have found our website to be simple and straightforward and we thank you for your continued loyalty. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Interhome is the most honest and proffesional company Ihave ever dealtwith h

Booking our apartment for our holiday was so simple to do online. We were in an Interhome property last year. The best apartment holiday we have had in a long time, so to see how easy it was to book this year's holiday was brilliant. Thank you Interhome

24 gennaio 2024
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Risposta di Interhome

Dear Alan. Thank you so much for taking the time to post your positive review of the service provided by Interhome. We are pleased you have enjoyed stays with us previously and we thank you for your continued loyalty. Best Wishes. Your Interhome Team.

Valutata 4 stelle su 5

Fairly easy to use

Fairly easy to use, just took some time for site to reach confirmation page. A bit concerned that booking had not been made. All Ok though

22 gennaio 2024
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Risposta di Interhome

Dear Marie. Thanks for taking the time to post your positive review of the service provided by Interhome. We are pleased you found the Interhome website easy to use. Should you have any questions, you can contact our friendly Customer Service Team 24/7 on 0208 068 9950. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Much cheaper than Booking.com

I found an appartment to rent in Florence for a week in June on Booking.com.
the same appartment was on Interhome for £250 less. The booking process was quick and easy. Obviously no idea yet (it's only January) how the property will turn out but so far so good

8 gennaio 2024
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Risposta di Interhome

Dear Mr Preece. Thank you for taking the time to post your positive comments regarding your recent booking experience with Interhome. We are pleased you found the process to be straightforward and easy to use. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.

Valutata 1 stelle su 5

We rented an appointment in chamonix…

We rented an appointment in chamonix for Christmas this year, what a dreadful experience with Interhome l, we arrived and checked in to find the apartment had no bed linen and towels and we had to pay an extra charge for this! The smell of cigarettes in there was absolutely horrendous, the apartment was advertised with tv chair and outside furniture none of this was in there and we were told by Interhome they were too busy to do anything, the did give us a 15” tv!’ There were 6 of us in there with 1 sofa to sit on, this completely ruined our Christmas.

23 dicembre 2023
Non scritta su invito
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Risposta di Interhome

Dear Ms Beckett. Thank you for you comments regarding your recent stay in Chamonix. Interhome Customer Service notes your booking was made with Booking.com and therefore your booking agent will be responding to you directly. However, our Customer Service team is always happy to assist and they can be contacted 24/7 on 0208 068 9950. Best Wishes. Your Interhome Team,.

Valutata 5 stelle su 5
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Risposta di Interhome

Dear Thomas. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found the booking process to be easy to use and clear. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Very good website

Very good website, clear and easy to use. Particularly the ‘availability’ dates was very easy to follow, plus the payment process simple.
Accommodation pictures and description also very informative, great range of photographs.

2 dicembre 2023
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Risposta di Interhome

Dear Mr Pi8er. Thank you for your positive review of the service provided by Interhome. We are pleased you found the website to be clear and straight forward to use. Remember our friendly Customer Service team is happy to help with any questions you may have regarding your booking and can be contacted at info.uk@interhome.group 24/7. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

User-friendly website with easy to find…

User-friendly website with easy to find relevant information

30 novembre 2023
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Risposta di Interhome

Dear Peter. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found the website to be easy to use. We do hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Booking clear and simple.

All good. Used Interhome in the past. Only had a positive experience. Highly recommend.

14 novembre 2023
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Risposta di Interhome

Dear Ms Smith. Thank you for taking the time to post your positive review of the service provided by Interhome. We are grateful for your continued loyalty and hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Second time booking with Interhome…

Second time booking with Interhome after a really great experience last summer. The booking system is clear and easy to understand and the team at the destinations are super friendly and helpful.

23 ottobre 2023
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Risposta di Interhome

Dear Mr E. Thank you for taking the time to post your positive review of your second booking experience with Interhome. We are pleased you have found the process to be simple and straightforward. Our local teams are always available to assist our guests during their stay. Our Customer Service team is also available 24/7 and you can reach them on 0208 068 9950. Best Wishes. Your Interhome Team.

Valutata 1 stelle su 5

Appalling

We rented “Villa Amanda “ in Nerja Spain
11-18 October 2023.
The service provided by the local agents was appalling to bad. The en-suite bathroom was a disgusting disgrace, thick with black mould that had built up over months of neglect, even when we applied thick strong bleach we could not make any inroads. The villa was superficially clean, but any high surfaces were thick with dust. The outside areas of the complex have not been swept for weeks, potted plants have not been watered, the pool tiles have not been cleaned and the general maintenance and service provided was inadequate and far below international standards.

11 ottobre 2023
Non scritta su invito
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Risposta di Interhome

Dear Mr Rayson. Thank you for your comments regarding your recent stay. We would appreciate it if you could contact our Customer Service Team at info.uk@interhome.group with this information so this matter can be fully investigated. The satisfaction of our guests is of the utmost importance to us so we would ask you to contact Interhome so this can be resolved for you. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Easy to book

Really quick, easy to use site. Communications clear.

17 ottobre 2023
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Risposta di Interhome

Dear Pauline. Thank you for your positive feedback regarding your recent booking experience with Interhome. We are pleased to learn you found the process to be efficient and straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.

Valutata 4 stelle su 5

Website booking

The website booking was explained well and easy to follow. I did try to phone to discuss one particular aspect of the villa but was unable to connect to the number provided.

9 ottobre 2023
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Risposta di Interhome

Dear Ms de Podesta. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found the website simple to navigate. Our friendly Customer Service team is available 24/7 and can be contacted on 0208 0689950 or by email at info.uk@interhome.group. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

Very clear process.

Very clear process. Accommodation was booked and confirmation received straightaway.

23 settembre 2023
Non scritta su invito
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Risposta di Interhome

Dear Cathy. Thank you for taking the time to post your kind comments regarding your recent booking experience with Interhome. We are pleased you found the process to be straight forward and efficient. Best Wishes. Your Interhome Team.

Valutata 4 stelle su 5

We had a fantastic time at Villa…

We had a fantastic time at Villa Colibri 😀 Could do with a few repairs. Suggestions from our group are that there could be a few things added, like small table and chairs on the terrace and balcony leading of the bedrooms. There were 8 adults in our group. The Villa seemed to be in the middle of everything but still a walk. Villa is on a main road. All in all the villa was brilliant, had everything we needed and more. Rooms were large, upstairs bedrooms had onsuites, TV had Netflix. We'll definitely be using Interhome again.

11 settembre 2023
Non scritta su invito
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Risposta di Interhome

Dear Ms Marshall. Thank you for taking the time to post your positive comments regarding the services provided by Interhome. We are pleased you will be booking with us again in the future and we look forward to assisting you again. Best Wishes. Your Interhome Team.

Valutata 5 stelle su 5

The booking was very straight forward

The booking was very straight forward, after I had paid the words 'booking unconfirmed' on screen so I rang your office straight away. The lady that answered was very professional, courteous and quickly allayed my anxiety.

14 settembre 2023
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Risposta di Interhome

Dear Mr Ramskill. Thank you for your kind and positive feedback regarding your recent booking experience with Interhome. We are pleased you found our Customer Service Team to be friendly and helpful. Best Wishes. Your Interhome Team.

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