Phoned to renew my car insurance. Staff were very helpful and courteous. Great price for car insurance, I have been using this company for 8 years now and would highly recommend.
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Isolated my policy and details quickly, and confirmed all my needs were covered with this renewal of my insurance cover. An efficient and clear twenty minutes phone conversation that ensured my peace... Leggi di più
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It was lovely to speak to a person I could understand and who spoke slowly enough for me to fully understand what she was saying. It made the whole transaction go so smoothly.
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Jason was really good when he called me to renew my car insurance. He was efficient and had great customer service skills putting me at me ease and talking me through all of my options. I wish all i... Leggi di più
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Dettagli dell'azienda
Informazioni su The Insurance Factory (Motor)
Scritti dall'azienda
With over 20 years in the motor insurance industry, Insurance Factory are specialists in arranging motor cover for the following products:
- Car Insurance
- Impounded Car Insurance
- Convicted Driver Insurance
- Fleet Insurance
- Courier Insurance
Informazioni di contatto
Haden House, Waterfall Lane, B64 6PU, Cradley Heath, Regno Unito
- 0121 2963075.
- www.insurancefactory.co.uk
4,5
Eccellente
4K recensioni
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PREMIUM DOUBLED ON AUTO RENEW. BEWARE!!! ewal pet insurance premium…
My auto renewal pet insurance premium more than doubled on renewal.
My policy required me to pay the 1st £125, and then 10% of any claim, so even before doubling the premium represented poor value.
28 agosto 2024
Non scritta su invito
Risposta di The Insurance Factory (Motor)
Thank you for taking the time to leave a review, we take on board all feedback to ensure we provide the best possible service to our customers. We’re sorry that you feel let down and would like the opportunity to make things right. Please get in touch with us, where we will be happy to investigate this further. Many thanks.
Very good nice friendly man and he got…
Very good nice friendly man and he got me what I wanted thank you
20 agosto 2024
Risposta di The Insurance Factory (Motor)
We appreciate your kind words and are glad you had a positive experience. insurance Factory.
Risposta di The Insurance Factory (Motor)
We're so glad to hear you had a positive experience. Thank you for your kind words! insurance Factory.
Chris Bradford made my experience very…
Chris Bradford made my experience very reassuring and was a nice guy to speak with. Top man👍
16 agosto 2024
Risposta di The Insurance Factory (Motor)
We're delighted to hear you had a positive experience. We appreciate your kind words about Chris. Insurance factory.
Thank you for giving good response from…
Thank you for giving good response from your team and you have lot off patience while talking the customer or Clint thank you so much
16 agosto 2024
Risposta di The Insurance Factory (Motor)
We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are happy that our team was able to assist you. Insurance Factory.
The person i spoke to went above and…
The person i spoke to went above and beyond for me,he made getting my insurance easy. He was/is polite,pleasant,helpful,knowledgable and very patient,he is a credit to your company and made everything easy for me to understand,i can't thank him enough,i am now up and running with my new insurance policy.
14 agosto 2024
Risposta di The Insurance Factory (Motor)
We're so pleased to hear you had such a positive experience. We strive to provide excellent customer service and it's wonderful to know that our team member went above and beyond to make your insurance process smooth and easy. We'll be sure to share your feedback with them. Taxi insurer.
Was sent paper policy as l requested instead of struggling to find policy information through a portal!! So l appreciate that.
Was sent paper policy
2 agosto 2024
Risposta di The Insurance Factory (Motor)
Thanks for the review - we aim to please! Insurance Factory.
The phone call was quick and easy
The phone call was quick and easy. The gent talked me through questions I wanted answering.
He was very friendly and professional.
5 agosto 2024
Risposta di The Insurance Factory (Motor)
Thanks for such an excellent review! All the best, Insurance Factory.
Thank you very much
Great people and friendly also very helpful. Thank you very much for the policy provided.
2 agosto 2024
Risposta di The Insurance Factory (Motor)
Thanks for your review Stelica - we're really happy to hear you were pleased with your service and price. All the best, Insurance Factory.
Risposta di The Insurance Factory (Motor)
Thanks for your review! Best wishes, Insurance factory.
Risposta di The Insurance Factory (Motor)
Hi - Thanks for the 5-stars! All the best, Insurance factory.
Chris was very helpful very easy to…
Chris was very helpful very easy to understand and explained everything thoroughly and very clearly
25 luglio 2024
Risposta di The Insurance Factory (Motor)
Thank you for your review - all comments are really appreciated. Best wishes, Insurance factory.
Risposta di The Insurance Factory (Motor)
Thanks :) All the best, insurance factory.
Very quick response absolutely …
Very quick response absolutely wonderful easy explanation of insurance offer but very expensive
15 luglio 2024
Risposta di The Insurance Factory (Motor)
Hi , Thanks for taking the time to leave us a review - we really appreciate all comments and feedback. Thanks again, insurance factory.
Ian was very helpful and explained…
Ian was very helpful and explained everything understandable,I look forward to carrying on my policy with the insurance factory. Once again thankyou.
16 luglio 2024
Risposta di The Insurance Factory (Motor)
Thanks for leaving us a 5-star review, we really appreciate it. Please do get in touch if you ever need anything! All the best, Insurance factory.
Risposta di The Insurance Factory (Motor)
Thanks for the excellent review! Best wishes, Insurance factory.
Excellent
Mike Lennard was the sales person with whom I had a pleasure talking to. he was very thorough in his questions and explanation's. There were several questions he was unable to answer, but Mike descissued my issues with his manager and got back to me with the answers. This gave me the assurance that I needed to proceed setting up the insurance. Having able to negotiate the premium was a great advantage for me.
5 luglio 2024
Risposta di The Insurance Factory (Motor)
Hi , Thanks for leaving us such a positive review. We will make sure your comments are passed on to the representative who dealt with your call. Many thanks, Insurance Factory.
Good and realy help full
10 luglio 2024
Risposta di The Insurance Factory (Motor)
Thanks for the review - we aim to please! Insurance Factory.
No one relishes the task of getting…
No one relishes the task of getting insurance quotes as it takes so long and costs have skyrocketed however these guys were able to quote a great price and it didn’t take half the time as usual. Thank you
1 luglio 2024
Risposta di The Insurance Factory (Motor)
Thanks for your review, it's always great to receive such positive feedback! Many thanks, Insurance factory.
Great service
Great service. Have used this insurance company for years now and always had clear and useful information. You can ask anything and they will answer very knowledgeable. Thank you
21 giugno 2024
Risposta di The Insurance Factory (Motor)
Thanks for such an excellent review! All the best, Insurance factory.
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