INSTAKICKSZ LTD Recensioni 

194
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Ordered Christmas Eve and received a few days later. Fast and reliable company. Highly recommend

Valutata 5 stelle su 5

Unfortunately my trainers were very hard to source which lead to delays and me to write a bad review. Shortly after, I received a email from Sam explaining this and providing me with all tracking... Leggi di più

Valutata 4 stelle su 5

EDITED: originally I rated the store 1 star due to lack of communication however Sam reached out to me explained the cause of the delay and assured me a day I would receive my purchase. Once the ite... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is the first time I’ve used a service like this. I was after a Goyard tote but they’re hard to buy when the company doesn’t sell online and you don’t live anywhere near a Goyard boutique. Communi... Leggi di più

Dettagli dell'azienda

  1. Servizio di e-commerce

Scritti dall'azienda

Exclusive Sneaker Store Sourcing Rare & Exclusive Products


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

194 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(194)

4 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

THE MOST RELIABLE!

Always reliable-I have ordered more than 4 times and each time communication has always been easy and prompt. Even when there were Mail strikes and my order could have been delayed around Xmas, extra efforts were made to ensure it was delivered

19 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

10/10 service

LOVED my experience with instakickzs. He was able to source shoes that weren’t listed on his site and they were delivered promptly after. Never had a transaction over Instagram go so smoothly - definitely my go to shoe destination!!

30 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

I was not happy with the quality of the

I was not happy with the quality of the
Nike dunks which cost £220.

There was no order notes or return note. The box looked used and dirty.

My address looked like it was written by a child, I have emailed the company asking for a refund as I think my trainers are FAKE.

No response from the company which lacks bad customer service.

6 gennaio 2023
Logo di INSTAKICKSZ LTD

Risposta di INSTAKICKSZ LTD

Hi Mrs Sharpe,

Thank you for adjusting your feedback as previously - you left one which was inappropriate containing offensive language.

The new review is also very misleading from your side as we've had correspondence with your partner 'David' via both email and text.

David was made aware that we source all our stock which is 100% authentic from reputable sellers including well known stores and after reading some of our older reviews David replied 'I admit I was wrong after reading reviews'.

On 10-01-2023 we also emailed David explaining that most dunks do have minor flaws which is something beyond our control, and we also state this in the product description. A full refund was also offered. David replied 'Thank you for your email, I am satisfied with your response'. It is now the 30-01-2023 and we've had no correspondence or a return.

Thank you again for providing your feedback on TrustPilot.

Kind Regards

Sam - Instakicksz

Valutata 5 stelle su 5

Personal experience

Personal experience, strikes for Royal Mail and Sam personally came and delivered them so I had them quicker. So polite and answered my questions! Trainers were delivered quickly and are perfect, I love them. Will definitely order from here again, thank you !

1 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

10/10 Service

Ordered the pair I wanted, and then was contacted promptly to Inform me about the delivery strikes and the slight delay but they made it up by giving us a special delivery service and received them very quickly will be using again.

29 novembre 2022
Valutata 2 stelle su 5

Slow service

Slow service, no response from customer service email.
Paid £10 for delivery then blamed others for delay

I have now received an explanation and apology from the company which I think is more than fair and I appreciate very much, I will use them again as they do have very good stock that myself and my kids like a lot

11 novembre 2022
Valutata 5 stelle su 5

10/10!

I ordered a brand new PS5 for my boyfriend and received it in less than a week within ordering! I honestly cannot fault this company enough! First time ordering from instakicksz and will definitely be ordering from here again :)

11 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service, received email confirmation of despatch couple days after placing order and despite the Royal Mail strikes I received fairly swiftly. Trainers (Dunk pandas) in 10/10 condition and authentic. Will defo be ordering more trainers from Instakickz in the future :)

27 settembre 2022

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