Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Ik heb hier gekocht, betaald en ze sturen niets op en ze hebben zogezegd geen bestelorder terwijl er wel mails van hen naar mij zijn gestuurd. Ik heb na betaling ook niets ontvangen van bestel orde... Leggi di più

Valutata 5 stelle su 5

ORDERED A TYRE INFLATOR, PAINLESS PROCESS. THE TRACKING SHOWED IT AS DELIVERED A FEW DAYS LATER .... BUT APPROX 400KMS FROM ME, CONTACTED INNOVV AND STRAIGHT AWAY THE GUYS ARE TRYING TO SORT IT OUT,... Leggi di più

Valutata 5 stelle su 5

After some grizzly experiences with other cams, I decided to try the H5. What a delight - easy to setup & use, and superb video - perfect for my Royal Star Tour Classic. For its price, its untouchable... Leggi di più

Valutata 5 stelle su 5

Very pleased with both the performance and build quality of the Innovv RC6 Third Eye and Dual Camera combination. Easy to install and not possible to go wrong as all wiring connections are specific... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per la fotografia

Scritti dall'azienda

Protect Your Ride Capture Moments Share Life Innovv motorbike products are top quality and designed specifically for the motorcyclist


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

709 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(709)

23 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great price and great customer service

Great price and great customer service. Kept me very up to date on postage and the camera the INNOVV k7 is a great bit of kit

21 settembre 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Steward,

Thank you for the wonderful feedback! We're glad you found our pricing and customer service excellent. It's great to hear you're enjoying the INNOVV K7. We appreciate your support! Thanks- Chelsea

Valutata 5 stelle su 5

Great system 5 Star

23 settembre 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Olive,

Thank you for the 5-star review! We're thrilled to hear you're enjoying the system. Your support means a lot to us! Thanks- Chelsea

Valutata 1 stelle su 5

Customer service is diabolical …

Customer service is diabolical I would say non existent if you have a problem with your purchase. The actual item does its job just hope it doesn’t go wrong and you need to ask INNOVV for help to get things sorted

14 settembre 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Mark,

We're truly sorry to hear about your experience with our customer service. This is not the level of support we aim to provide. We appreciate your feedback. If there's anything we can do to assist you now, please don’t hesitate to reach out. Thanks- Chelsea

Valutata 2 stelle su 5
Logo di Innovv UK

Risposta di Innovv UK

We sincerely apologise for the delay. Please contact our customer service team on tech@innovv.co.uk so we can assist in tracking your order and ensure it reaches you as soon as possible. Thank you for your patience. Thanks- Chelsea

Valutata 5 stelle su 5

Placed my order via the web

Placed my order via the web. Order dispatched promptly.

Had the delivery the following day.

10 settembre 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Wayne,
Thank you for your feedback! We're glad to hear your order was processed and delivered quickly. We appreciate your support Thanks- Chelsea

Valutata 5 stelle su 5

Very prompt and efficient service

Very prompt and efficient service, goods received on time

10 settembre 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Neil,

Thank you for your kind words! We're thrilled to hear you were satisfied with our prompt and efficient service. Thanks- Chelsea

Valutata 5 stelle su 5

Great quality product

Great quality product, delivered on time and undamaged. A bit fiddly to fit properly but worth the effort. I wish I could access the WiFi with the bike ignition off but don't seem to be able,

30 agosto 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Steve,

Thank you for your positive review! We're glad to hear you're happy with the product's quality and delivery. We understand the setup can be a bit tricky, but we appreciate your effort and feedback. As for accessing the WiFi with the ignition off, we’ll definitely pass your suggestion on to our team for future improvements. Thanks again for your input!
Thanks- Chelsea

Valutata 5 stelle su 5

Fast deliveries and a quality product

Fast deliveries and a quality product. Not yet fitted but the K7 camera kit is looking good.

4 settembre 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi,

Thank you for your review! We're glad to hear you're pleased with the fast delivery and the quality of the K7 camera kit. We hope the installation goes smoothly, and that the product meets your expectations. Feel free to reach out if you have any questions!

Thanks- Chelsea

Valutata 5 stelle su 5

Well made kit and discrete

Well made kit and discrete

4 settembre 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Rex,

Thank you for your feedback! We're happy to hear you found the kit well-made and discreet. Let us know if you need any further assistance!

Thanks- Chelsea

Valutata 1 stelle su 5

N1 carplay,not happy!

Bought the N1 camera/carplay system to replace my old innovv K3 and tomtom sat nav which I sold too help pay for this,wish I hadn't now as not able to make or receive calls or do anything which requires me to use my headset (map searches - messaging or anything to do with voice) had it for over 2 months now and innovv haven't been able to come up with a fix or anything (have updated it to latest firmware as well!) - I know people who bought the N1 pro aren't having this problem and also noticed in just about all reviews that people are using apple carplay which seems to work fine-havent found many using Android Auto with it....
......not happy 🤬
Have now tried another Android phone with this unit, different make and android version,still the same problems, (managed to get hold of an iPhone to try with it and it works perfectly,must just be an android issue?)....but still leaves me having to pull up at the side of the road to make/answer phone calls 🤬

13 settembre 2024
Non scritta su invito
Logo di Innovv UK

Risposta di Innovv UK

Hi,

Thank you for sharing your experience, and I’m sorry to hear about the issues you’ve had with the N1 camera/CarPlay system. We understand how frustrating it must be.

To help resolve this as quickly as possible, could you please email tech@innovv.co.uk with your name and order number? We are keen to get this sorted for you and ensure everything is working as it should.

Thank you for your patience. Chelsea

Valutata 5 stelle su 5

Quality product

Quality product. Very easy to install and use
Good picture quality for this type of kit

29 agosto 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Philip,

Thank you for your feedback! We're glad to hear that you found the product easy to install and use. It's great to know you're happy with the picture quality as well. We appreciate your support!

Thanks- Chelsea

Valutata 5 stelle su 5

Going the extra mile ie providing a…

Going the extra mile ie providing a case for my k6 camera system when they no longer do so.

30 luglio 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi, Thank you for your kind words! We're thrilled to hear that you appreciated our effort in providing a case for your K6 camera system. Going the extra mile for our customers is what we strive for. If you need anything else, we're always here to help!

Thanks- Chelsea

Valutata 5 stelle su 5

Works well

Easy to fit and easy to use. App works well. Good, clear recording.

28 luglio 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Mick,
Thank you for your positive review! We're delighted to hear that you found our product easy to fit and use, and that the app and recording quality met your expectations. If you ever need any assistance, we're here to help. Thanks- Chelsea

Valutata 5 stelle su 5

over all VERY happy great value

this was the first time i have used Innovv
my order arrived very quickly with tracking updates
the item was well packaged.
inside the box the camera was well packaged to avoid any damage, and the fitting instructions were clear
the quality of the video recordings are very clear

26 luglio 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Mike,

Thank you for choosing Innovv UK for your first purchase! We're delighted to hear that your order arrived quickly and that you appreciated the tracking updates. It's great to know that the camera was well-packaged and that the fitting instructions were clear and easy to follow. We're especially pleased that you're satisfied with the quality of the video recordings.

Your positive experience is important to us, and we hope to continue meeting your expectations in the future. Thank you for your feedback!

Thanks- Chelsea

Valutata 5 stelle su 5

Thirdeye: blind spot radar

Thirdeye:
The product arrived on time, and was easy to fit nicely to my bike. All the parts appear to be high quality, so as long as it does not break down in the future it will be perfect. Time will tell. On the road it does just what it claims, giving you time to look in the mirror every time it warns you of a hazard. Does not give false warnings.

14 agosto 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi,


Thank you for sharing your experience with Thirdeye! We're thrilled to hear that it was easy to install and that you're satisfied with the quality. We're confident it will continue to perform well, but please don't hesitate to reach out if you ever need support. Ride safe and enjoy the peace of mind! Thanks- Chelsea

Valutata 2 stelle su 5

Innovv H5 weak quality

Innovv H5. I would never buy it again.
1. After purchasing it, I made several video tests about its settings, and found that the "best" video quality can be get from 2k/60FPS due to the too low bitrate and compression.
2. The still picture quality is weak, you even cannot recognise the plate number of the vehicre in front of you. Like a phone camera from 2016
3. I alwasy use it with the external charger cable, as it is always on. After one year (i mean one season with 16k km) the cable at each end started to break / revel. So I had to buy a new cable.
4. The last bad experience, that it started to loose the date / time setting after a day. So when you connect, it always starts recording from 2022-01-01 12:00. That means that the "loop recording" does not work any more, as the "latest" video from the precious power on is later, than the "new" one.

13 agosto 2024
Non scritta su invito
Logo di Innovv UK

Risposta di Innovv UK

Hi Zoltan,

Thank you for your honest feedback- sorry to hear you are facing some problems. Would you mind contacting us on tech@innovv.co.uk and include your order number so we can help you. Thanks Chelsea

Valutata 5 stelle su 5

Easy to install,good quality images

Easy to install,good quality images, app a little clunky but overall very good

24 luglio 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Robert,

Thank you for your feedback! We’re glad you found the installation easy and the image quality good. We appreciate your input on the app and are continuously working to improve it. Thanks for choosing us! Thanks- Chelsea

Valutata 5 stelle su 5

Answers emails promptly with correct information.

Helpful staff who knew their product.
The link provided allowed me to buy a replacement power supply with ease.
Blair, in sales, thank you!

22 luglio 2024
Logo di Innovv UK

Risposta di Innovv UK

Hi Diane,
Thank you for your feedback! We’re pleased to hear that our staff were knowledgeable and that the link for the replacement power supply made your purchase easy. We’ll be sure to pass on your thanks to Blair in sales. If you have any more questions or need further assistance, feel free to reach out! Thanks- Chelsea

Valutata 5 stelle su 5

These guys where so helpful and gave…

These guys where so helpful and gave honest answers to my questions and gave me a good deal on me buying two of their innovv units. Delivery was great ordered it today it’s coming ref email from Royal Mail tomorrow, fantastic. Thanks Colin and David

5 agosto 2024
Non scritta su invito
Logo di Innovv UK

Risposta di Innovv UK

Thank you for your kind words! We’re thrilled to hear that our team were so helpful and provided you with honest answers and a great deal on your Innovv units. It’s fantastic to know that your delivery is arriving promptly as well. We truly appreciate your feedback and support. If you need any further assistance, don’t hesitate to reach out! Thanks- Chelsea

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più