good and easy to use car wash, although several places with dirt left on,drying was good as only left a few water markd on the bodywork.Could not see the prices or different washes until I got right u... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeHighwood Lane, BS34 5TQ Bristol, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Not a long waiting time, fast app scanning for wash program selection. Unfortunately no soft brushes on the end and loads of not dried water droplets everywhere.
L'azienda ha risposto
The young man doing the jet washing before entering the car wash was very through and explained that he tried his best to remove the bird poo on the bonnet but didn’t want to jet wash it too hard in c... Leggi di più
L'azienda ha risposto
IMO Asda Patchway. Paid £19 for the premium Ceramic wash. Car was NOT properly cleaned. Submitted photos to customer service and received full refund - but don’t waste your time queuing and going ther... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informazioni di contatto
Highwood Lane, BS34 5TQ, Bristol, Regno Unito
3,1
Nella media
92 recensioni
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The two guys making sure the automated…
The two guys making sure the automated system works were great. He process works well and my car was super clean. No idea if the level of waxing I opted for will make any difference though.
11 marzo 2026
Risposta di IMO Car Wash - Patchway (ASDA)
MR R CRABTREE,
We're happy to hear that you found our team helpful and the wash effective! We appreciate your feedback regarding the waxing option and its potential impact.
IMO Car Wash
Car wash was great but I paid on The…
Car wash was great but I paid on The App and was charged £16 when it was clearly marked £12
7 marzo 2026
Risposta di IMO Car Wash - Patchway (ASDA)
LGrove,
We appreciate your feedback and regret that the app charged you incorrectly. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Dirty water marks the next day
Half way through it stopped for about 30 seconds bit then started, the wash f8nished and we drove off all fine, but the next day I came out to a car with filthy water marks which would only come from the car wash as all other cars in the street were now cleaner than mine.
4 marzo 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Mr Richards,
We appreciate you bringing this to our attention. We regret to hear about the marks left on your car. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Wash was good
Wash was good, quick and efficient, but could of spent more time prewashing the wheels and around the rear boot lid.
28 febbraio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Winst,
We appreciate your feedback and are glad the wash was quick. We'll focus on improving our pre-wash attention, especially on wheels and rear areas.
IMO Car Wash
Left wet spots
Left wet spots , guys don’t pay clean cut properly before , need pay extra for cleaning wheels
2 marzo 2026
Risposta di IMO Car Wash - Patchway (ASDA)
customer,
We appreciate your feedback and regret that you encountered wet spots and unclean areas. Please can you get in touch with us directly on the following email and provide more details?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Risposta di IMO Car Wash - Patchway (ASDA)
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Risposta di IMO Car Wash - Patchway (ASDA)
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
I was excited to select the top wash, however...
I was excited to select the top wash product at the ASDA location (Cribbs Causeway, Bristol). The operative at the start of the process was grumpy and clearly not happy to see me spend my money.
The car came out clean, but no better than other automatic car washes I've visited. At a Gloucester wash for less money, the operatives at the end of the wash open the doors and wipe the sills and door shuts. They would polish the glass and shine the mirrors. There was none of that at your car wash.
17 febbraio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
bradley,
We appreciate you taking the time to share your experience. We're sorry to hear that the service and the wash quality didn't meet your expectations.
IMO Car Wash
Always a good experience at IMO car…
Always a good experience at IMO car wash in Patchway. Friendly, helpful, checking to make sure I’m using all of my vouchers! Thanks guys 👍
14 febbraio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Pippa H,
We appreciate you taking the time to share your experience! We're happy to hear that you find our team friendly and helpful. Thanks for the positive feedback!
IMO Car Wash
Really friendly and helpful car park…
Really friendly and helpful car park operative 🙂
12 febbraio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Sharon Crichton,
We appreciate your kind words! We're so glad to hear that our car park operative was friendly and helpful during your visit. Thanks!
IMO Car Wash
App is useless
I purchased a wash through the app after 15 minutes still not available in the app. Had to leave still waiting for a refund.
14 febbraio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Parvez Akhter,
We regret that you encountered difficulties and had to leave without your wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Such a straight forward process
Such a straight forward process. Couldn’t get all the bird poo off my roof but the guy did explain this to me in advance to can’t really complain!
11 febbraio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Emma How,
We're happy to hear that the process was straightforward for you. We appreciate your understanding regarding the bird droppings and thank you for your review!
IMO Car Wash
Scam! Prices displayed don’t match app, then tried to charge me for a wheel wash.
Bought the triple foam wash via the app, cost me over £7 despite the price board saying £6.50? Then they tried to charge me an extra £2 to have my wheels washed. You pay over £7 for a car wash but have to pay extra to have your wheels cleaned, what?!
7 febbraio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Michael Luscombe,
We regret that the price you paid through the app didn't match the advertised price and that there was an extra charge for wheel cleaning. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Fast and effective car wash
Fast and effective car wash
Last minute additional charge to clean wheels was disappointing
2 febbraio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Mr A Dukes,
We're glad you found the car wash fast and effective. We'll review our pricing communication regarding additional wheel cleaning charges. Thanks for the feedback.
IMO Car Wash
The car wash ripped off the wing mirror casing
The car wash ripped off the wing mirror casing and damaged the wing mirror. I asked staff to retrieve it and they barely acknowledged me, no apologies, no words, nothing.
31 gennaio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Nick,
A member of our customer service team will be in touch shortly Via Email.
IMO Car Wash
Great car wash always do a fantastic…
Great car wash always do a fantastic job. Staff are very polite and helpful. Best thing is the price well done chaps. 👍👍
29 gennaio 2026
Non scritta su invito
Risposta di IMO Car Wash - Patchway (ASDA)
Michael King,
We appreciate you sharing your experience! We're so happy to hear that you find our car wash fantastic, our staff polite and helpful, and our prices reasonable.
IMO Car Wash
Good first-time experience
The attendant was helpful; he provided information about discount that I didn't know of as a first-time customer.
11 gennaio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Sarita,
We're happy to hear that the attendant was helpful and provided you with useful information on your first visit. We appreciate your positive feedback!
IMO Car Wash
Risposta di IMO Car Wash - Patchway (ASDA)
We appreciate your kind words – thanks for your support!
Really lovely attendants
Really lovely attendants to assist me and car came out sparkling!
6 gennaio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Thank you! Your feedback means a lot to us.
I downloaded the app so that I could…
I downloaded the app so that I could get a discounted car wash price, but I paid the full price!
6 gennaio 2026
Risposta di IMO Car Wash - Patchway (ASDA)
Marie Harkin,
We appreciate your feedback and are sorry you paid full price. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
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