Car was clean overall, but didn’t appreciate being asked for a separate 2 GBP payment to clean my wheels. This should be inclusive.
Sede
Cambia sedeHighwood Lane, BS34 5TQ Bristol, GB
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Scopri cosa dicono le persone
The staff are always really friendly and helpful! They also recommended discounts and multi buys to make it more economical.
I like how the car is given a mini wash-over first by someone as this gets rid of bits of grit and other debris, before entering the automated carwash, which avoids the risk of bits scratching the p... Leggi di più
L'azienda ha risposto
I paid to have the Ceramic XTR and the brush on the left hand side of the wash wsnt working and the back of the car was dirty (hadn’t been washed ) so I don’t feel it was worth it.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informazioni di contatto
Highwood Lane, BS34 5TQ, Bristol, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Don't use the app
Posters at the wash advise paying through the app. Bought a wash but it didn't show up in the app. Manager refused to let me go through the wash even though he could see I had paid. Made it clear it was my problem not his (or IMOs). Ended up paying again as I really needed the car washed.
Whist waiting I bought a car washing…
Whist waiting I bought a car washing using the app. Only to get to the front and it wasn't in my wallet on my app and also still not there. While I was at the front the worker told me that it could take up to 10 minutes to come through. That's not acceptable.
Excellent service
The staff are always really friendly and helpful! They also recommended discounts and multi buys to make it more economical.
does the job but prepare to pay extra for wheels
Car was clean overall, but didn’t appreciate being asked for a separate 2 GBP payment to clean my wheels. This should be inclusive.
Potrebbe usare l'IA per rispondereMostra di più
Not everything was working
The only one side of the first set of side brushes was working and the overhead buffer didn’t come down at the end

Risposta di IMO Car Wash - Patchway (ASDA)

Risposta di IMO Car Wash - Patchway (ASDA)
They charged me extra 2 pounds for the…
They charged me extra 2 pounds for the cleaning

Risposta di IMO Car Wash - Patchway (ASDA)
Rain guard
Bought Rain guard. Wheels dirty at all, body on the bottom sides dirty, also rear bumper. Really weak. I'm disappointed.

Risposta di IMO Car Wash - Patchway (ASDA)
Bird poo still visible on the car once…
Bird poo still visible on the car once I returned home. Really disappointed.
Staff were attentive when speaking to them, but like I said, poo left on the car.

Risposta di IMO Car Wash - Patchway (ASDA)

Risposta di IMO Car Wash - Patchway (ASDA)
I paid to have the Ceramic XTR and the…
I paid to have the Ceramic XTR and the brush on the left hand side of the wash wsnt working and the back of the car was dirty (hadn’t been washed ) so I don’t feel it was worth it.

Risposta di IMO Car Wash - Patchway (ASDA)
Amazing product - just lack of attention at busier times
Love IMO easy and lasts a while between washes , but the attention to detail when busy has put me off this time , birds mess and bug splats still on front of my car , marks on glass - now it sounds petty but it would only take a few moments in the pre wash to double check these things - rather then push the extra charge for tyres and wheel wash - I’d pay more for window edge and bug wash … over all love the waxing and protection just wish all the grime wasn’t still on the car .

Risposta di IMO Car Wash - Patchway (ASDA)
I was not happy
I was not happy, in fact I was very disappointed.
I went for quite a decent wash at £13 for my alloy wheels to still be dusty and it wasn’t ingrained on as the car is new.
Brown water marks all over the car. I basically had to wash it again.
Not a good finish at all.

Risposta di IMO Car Wash - Patchway (ASDA)
Half the wash was broken
Prices regarding the app are very misleading. You state an in app price, but not that it requires a bulk purchase. This is miss-selling of goods to start with. Secondly your Patchway Bristol branch charged for a wash cycle where the central wash brush was not even working to the point that the bonnet, roof and back of my car were still dirty and hand prints still visible on the boot.
Not impressed at all

Risposta di IMO Car Wash - Patchway (ASDA)
Gentle first timer.
Quick, efficient service, inexpensive and the staff were patient/gentle with me as it was my first time. I wish there was one in Hayes where I live.

Risposta di IMO Car Wash - Patchway (ASDA)
Not received the product but its been…
Not received the product but its been paid for more than a week now

Risposta di IMO Car Wash - Patchway (ASDA)
poor cleaning half the driers were off…
poor cleaning half the driers were off or knackered

Risposta di IMO Car Wash - Patchway (ASDA)
Automatic machine does the job well, but staff don't do proper pre-wash
The staff use the water jet just for a sake, they are not serious of washing body wheel. The automatic machine does the job well, but staff carelessness force people not to go there again.
I went for a triple foam wash, and they didn't do pre-wash properly

Risposta di IMO Car Wash - Patchway (ASDA)
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