Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Every time I have a question, I am always supported and given the time to go through things properly. The system itself is straightforward and extremely useful, taking a huge amount of pressure off ou... Leggi di più

Valutata 5 stelle su 5

IGPR is extremely helpful to both practices I work at and any time I've needed help they have been able to resolve any issues and get us back up and running. great customer service and great system. T... Leggi di più

Valutata 5 stelle su 5

Tom was so helpful, kind and patient. I've had nothing but positive experiences with the Customer service team. IGPR is honestly very vital for a GP admin team. It free's up alot of time and i... Leggi di più

Valutata 5 stelle su 5

I have always found the customer service fantastic, nothing is too much trouble. Particularly in the early days when I started in this role, I was never made to feel like I was a nuisance which is i... Leggi di più

Dettagli dell'azienda

  1. Azienda di software
  2. Servizi e assistenza per computer
  3. Produttore di tecnologie mediche

Scritti dall'azienda

We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

120 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service!

Great customer service!
We have found iGPR's team really supportive with our recent issue with receiving payments. They took the time to offer detailed support and we have improved the efficiency of the hole process. Thank you!

17 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

IGPR is very beneficial to our surgery

IGPR is very beneficial to our surgery, it frees up time for the Doctors to treat and see their patients. I have never had any issue with the service, they are very reliable and easy to contact. I have recommended IGPR to other Practice Managers at recent meetings.

16 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Helpful and efficient

Helpful and efficient. Resolved issue quickly and also looked in to a different issue whilst resolving the issue at hand.
Gave great advice and was pleasant on the phone

6 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Very helpful support when contacted…

Very helpful support when contacted today to install system at new site explanation of how to access 2 different IGPR accounts straight forward. The IGPR system is very straight forward to use only negative is not being able to split a completed IGPR report which is a large file which causes issues when trying to send by email

6 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great product and customer service

Took a while to get through on phone, but as always great customer support, information and helpful with advice. Used iGPR for some years now, no problems, really does help with SARs etc in GP Surgery setting, would recommend.

4 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

We have been using of IGPR for nearly 5…

We have been using of IGPR for nearly 5 years now, and I honestly can’t recommend them highly enough. The service they provide is excellent, always thorough, careful, and extremely professional.
IGPR have been a huge support to our practice, especially with reports, and this has saved our team a significant amount of admin time. They really understand the needs of a busy practice and make everything feel much more manageable.
They are also very responsive and reliable. Whenever we have had any questions or issues, they have dealt with them promptly and efficiently, often stepping in to sort things out for us without any fuss. Overall, a brilliant service and a fantastic team to work with. I would absolutely recommend IGPR to any practice looking for dependable and high-quality support.

2 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Faultless Customer Service

Faultless Customer Service! I spoke with Tom and he was so friendly and professional, he fixed the problem within a matter of minutes, very happy with the service provided, thanks again!

29 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

We have used iGPR for many years and…

We have used iGPR for many years and the expresience has been great . We have also been using the managed service since it became available for TPP practices and that has helped with the workload management significantly .
To top it all off , the customer service is excellent ( that is if you ever need to contact them)

23 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

The time saved

The time saved, is truly amazing. And the team when you need to get in touch for technical help go above and behind. Especially Tom.

23 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Support

Support from Tom & Ben at Igpr has been very great, they both respond promptly and their knowledge of the system is invaluable.

23 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great support service

I contacted the support line recently spoke to Aga regarding a couple of issues we were experiencing at the GP Practice with our IGPR system. Aga was extremely helpful, knowledgeable and professional. She not only sorted out/clarified each of the issues and also spent time with me explaining in full. I was very impressed with the service and support we received.

20 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

iGPR always helpful - Tom

I always find iGPR very helpful when I phone with a query. Tom was very helpful at suggesting another way for me to send a SAR that I had already completed and sent 3 months ago but has now expired at Solicitors end. This saved me starting from beginning again.

20 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Technical Help required

Technical Help required - spoke to Tom

informed slight cliche in the system - a few clicks sorted out the issue
iGPR is easy to use, support from the team is excellent

22 gennaio 2026
Non scritta su invito

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