iGPR Recensioni 117

I find using IGPR software is so easy, it makes the process of SAR's requests and electronic reports much more efficient to free up time to be working on other workloads.

The software is easy to use and all options are covered. The engineers are very helpful in solving any problems. The only drawback is the time waiting in the queue on the helpline. This is the only reason I have dropped a star. Otherwise Excellent.

iGPR provide a helpful and time-saving service within the GP setting towards completing SARs, medical reports and insurance reports. We also find that the support team are very useful in explaining ways we can best utilise the iGPR report types/settings.

We use iGPR to process medical reports and patient information requests. It is a very good platform to use which makes our work easier.
We did have a problem so raised the issue and got a call back from a helpful and polite person

Makes dealing with reports so much simpler, great customer service.

iGPR has saved us so much Practice time, admin and clinical. We have been using iGPR now for over 2.5 years and I would be lost with out it. It eliminates a majority of the admin work around medical reports and especially the SAR requests. Would highly recommend.

Makes our secretary work a lot easier! Contacted support today to get this downloaded on my system and was quick & easy. Very nice customer service.

Using IGPR decreases the workload immediately . A friendly , professional and helpful provider .

Great customer service, polite and helpful.
The managed service is definitely saving time.

I work in a GP surgery as an admin/medical secretary and had a great service from a person named 'Ben'. I have submitted a ticket on the website for a call back to have IGPR installed and have found myself needing to do urgent requests for my role. I have given their line a call and was serviced quite quickly, efficiently and with no pressure being put on me at all. There were only 3 people in the que and waiting time was very short.

Thank you for all the help provided today.

Very helpful and reliable service to work with and can easily call them if you need support.

IGPR has really helped us save GP time and has provided an efficient service. All medical reports are sent out within 1 month of receiving and if there are any issues, the staff at IGPR are always willing to help. Tom was brilliant today when I had some IGPR IT issues which is now completely resolved. Thanks all!

Long time user of IGPR within clinical setting. Called to get help installing IGPR to a new PC. Spoke to Tom, extremely helpful, set everything up that was needed, showed me how to use the "Build your own Report" which we have not used before but can see it being used for sure in the near future.

IGPR product is very simple and easy to use. Had one slight issue and called the helpline spoke with Tom who had this rectified immediately. Would highly recommend IGPR to any GP surgery.

Tom from iGPR phoned me to say we had lost connectivity. He tried to help with using a link and token to reconnect this. However the IT system we have would not allow. After arranging for this to happen with my IT Dept, Tom rang back to check all was up and running again. We then checked details on the system to see details were up-to-date. Very good service and very helpful and polite. Thank you.

Simple reporting process, excellent set up with helpful and informative set up team.
helps the GP practice complete timely non-NHS reports in a swift manner allowing precious time to be used effectively.

New to IGPR but the service provided is great so far. Lots of assistance available if you face any issues or have queries. Has made reporting and SAR`s alot easier to manage

There was long wait to get through to the advisor but once I was connected, Advisor was very helpful, polite and sorted my issue and I would highly recommend them. Excellent service apart from long wait but I rather wait for long for a good service . Worth the wait.

Great system which has made a huge difference to dealing with GDPR. Staff are always friendly and helpful, quick at responding to any queries.