I've used iFastNet for at least 10 years now. This is probably the only service I've used where everything has always worked smoothly. This is especially so thanks to their customer support. If you... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I recently had problems with my website and received excellent help from iFastNet staff. They solved a compatibility issue of my outdated CMS. Thanks to them I was able to bring online again my websit... Leggi di più
The free Hosting plan hosted by iFastnet (and sold by byet, infinityfree, etc.) is not useable for anything other than testing. Your Site gets deativated if it gets to less traffic and you don't... Leggi di più
I've been using Ifastnet for domains and as a fast-download-server for my game servers for over a year now. Never once had an issue (that I didn't cause myself lol). They're so reliable, and their cus... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Shared hosting, VPS servers, Dedicated servers and much more at iFastNet!
Informazioni di contatto
Bulman House, Regent Centre, Gosforth, Newcastle upon Tyne, NE3 3LS, Newcastle Upon Tyne, Regno Unito
- sales@ifastnet.com
- www.ifastnet.com
4,4
Eccellente
305 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 62% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Their support always kindly and…
Their support always kindly and willingly helped me with every issue I had so far, great support in my opinion
3 agosto 2024
Non scritta su invito
Try cancelling a hosting that you no…
Try cancelling a hosting that you no longer need. They limp it in with your other sites so that you can not cancel payment. When asked to cancel, they say they have raised it to another tier and ignore you!!!!
10 luglio 2024
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Risposta di iFastNet LTD
I can confirm iFastNet allows individual hosting accounts to be cancelled at any time, we do not lock customers into renewing or any fixed amount of time, to cancel a service simply contact our support team and we will check you have your data backed up and verify your request by asking for an invoice number, and the service will be stopped.
Every support ticket is replied to and often within a few minutes.
I can only imagine there has been some kind of missunderstand that has made you write this review and hope I have cleared explained the facts about cancellation and how it works.
Más de 12 años de servicio
Durante más de 12 años me han atendido diligentemente. Las incidencias habidas han sido resueltas muy profesionalmente. Tengo una cuenta de Reseller y todos mis clientes han mostrado igualmente su satisfacción.
19 luglio 2024
Non scritta su invito
Best support services ever
Best support services ever. They respond within a minute with very useful info and even assisted where i didnt know what to do.
27 giugno 2024
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I ordered hosting for my personal needs…
I ordered hosting for my personal needs and so far i tried other hosting it wouldn't work. Googled and came upon iFastnet.com and to my surprise they were offering the best in prices and package for a year, thought to myself let me try them. Got the super premium package and added my domain which was hosted elsewhere and the system did everything within a short time. Received emails immediately in regard to my account. Bear in mind this was done on the weekend and to my surprise everything was activated, domain propagation etc within a short space of time. The CPanel is easy to use and all was set up emails etc and domain records. Every issue that i had was resolved immediately through their dedicated support online service. The hosting servers are really fast as my website response is top class. Will definitely move our company hosting to iFastnet for all our hosting needs. Just check them out you wont regret.
15 giugno 2024
Non scritta su invito
Very good support and hosting service i…
Very good support and hosting service i recommended.
7 giugno 2024
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I've been using iFastNet for over +7…
I've been using iFastNet for over +7 years now, but I have very mixed feelings about it! Lots of downtime and feature issues. Support is decent, but not good enough! They often answer quickly and suddenly very slowly. Most support tickets won't be answered helpfully until you've provided enough information that you can almost solve it yourself!
Small summary of problems over a period of 6 months:
- 6% downtime.
- Problems with DNS
- cURL/file_get_contents or Unicoding suddenly stops working.
- Gmail SMTP support is blocked.
- Mixed support between fast and very slow.
I have no problems with iFastNet, but there is a lot of room for improvement, that's for sure! My opinion went from 4.5 to 2 stars. Which I regret to say because there is potential!
P.S: I'm waiting for Support Ticket #898689 to get answered...
11 maggio 2024
Non scritta su invito
Great customer sevice
one of the best customer service experiences i have ever had, quick, detailed and effective
10 maggio 2024
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This company provides good quality services
This company provides excellent services, very helpful staff, I recommend it for online business
9 maggio 2024
Non scritta su invito
Useless service and support
useless been using it since 2019, too much downtime just for running a simple website. Support replies are useless and they don't understand what the client is saying.
27 aprile 2024
Non scritta su invito
Risposta di iFastNet LTD
We are so sorry to hear you were not satisfied with your hosting service, there has been no network or service issues that would cause downtime, if you would be willing to contact our support desk again and quote this review we will be able to give you a solution including if necessary a free upgrade as a gesture since you are not satisfied with your current service.
Terrible hosting
Terrible hosting, I do not recommend it at all, they canceled my hosting suddenly, causing serious reputational damage to my brand and leaving thousands of customers without service for 3 consecutive days, this generated very high economic losses and the worst thing is that No They offered me alternatives, I just had to move my website to another hosting provider, I DO NOT RECOMMEND IT
3 aprile 2024
Non scritta su invito
Risposta di iFastNet LTD
We would never 'cancel' a hosting account. As with any web hosting service should your site breach our terms of service, or cause severe overload (ddos attacks, spamming, etc) then to protect other customers and our network we would take action and possibly suspend service if no other option was available, however never cancel a service.
We would like to check the background of this case further, could you please make a support ticket referencing this review so we can learn more about your experience.
hope to hear from your soon.
Very easy to work with
Very easy to work with. iFastNet provides total support in a very time-efficient manner, which is highly appreciated when you need it most.
29 marzo 2024
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Super platform
Super platform. Instant help to sort out issues
And easy to setup
Price is good
Recommended
29 marzo 2024
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server is down and no any feedback for…
server was down support tried and fixed the issue thanks and keep it up
But please let us know in advance about the maintenance
21 marzo 2024
Non scritta su invito
Risposta di iFastNet LTD
Hi There,
There was an issue with your reseller hosting server, while we strive to provide feedback and fix issues super fast,, in this case the specific hardware failure meant there was more downtime than was expected. If you reach out to support we can provide you with a credit due to this.
Awesome Support
Woah, the service here is fantastic!
I have a super premium plan, and I've had no issues so far. I have contacted support, and that is what got me the most. They are quick to reply, and the staff really do help you out for things. Honestly, I've never seen a better provider than this. Keep up the great work iFastNet!
19 marzo 2024
Non scritta su invito
I've been with iFast hosting for over 4…
I've been with iFast hosting for over 4 years for my travel website based at India and they've consistently delivered excellent services and top-notch technical support. Their reliability and expert assistance have been invaluable for my online projects. If you're looking for a reliable hosting provider, I highly recommend iFast.
18 marzo 2024
Non scritta su invito
A respectable company
A respectable company, excellent services, and technical support is very excellent. I have been a customer of the company for more than six years
9 marzo 2023
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Quick and objective service
Quick and objective service, the two times I needed it they answered
7 marzo 2024
Non scritta su invito
Terms of Service from ifastnet.com
Support Operator Staff - OK 5 Stars
ATTENTION
Terms of Service from ifastnet.com
.... 840.000i onos ( folders) server on super and ultimate premium plans .
6 marzo 2024
Non scritta su invito
Risposta di iFastNet LTD
We are sorry you feel like our service is a scam, I can assure you that it is not, iFastNet offers very generousness inode limits with premium hosting, almost one million per account! This is equal or more than most shared hosting providers.
In our communications with this client, we did kindly explain that a script was malfunctioning and making folders 1 - 9, with folders inside each numbered, folder again more folders numbered 1 - 9, repeating over making a giant 'tree' of numbered folders within folder.
These folders totalled over 3/4 million folders (inodes), we did offer to clean up these empty unused folders to resolve the issue,this offer was not accepted. I believe the client may have incorrectly believed this huge tree of empty folder were a genuine part of the website and so we failed to reach an agreement and refunded the clients payment.
We do strive to provide a fantastic service and customer experience but unfortunately not all of the time we can 100% satisfy every client and I hope this explanation offers some insight into the cause of this low review.
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