iFastNet LTD Recensioni 305

The support team always helps me when I had problems on emails, servers even I encountered less on their services. The support are superb and always have time to help you immediately. They always solve problem immediately so my business keeps running. I have multiple services account with them and all are running well because of magnificent support.

Yo! I've been with iFastNet since 2022, here is my experience & story with them.

I first started using their free hosting services (MOFH) at 2022 and had a good experience. While the free E-Mail services were disabled, everything else was perfect. Apps were working, HTML & PHP was working, everything was as expected.

Next, at 2023 I went and bought their Ultimate Premium (Monthly) plan for 1 month to check them our deeper. I am more than satisfied to say that they are very very good at what they do.

While sometimes they do have downtime, it's only for a few minutes and it's very rare nowadays for downtime to happen.

Their cPanel & WHMCS configuration is very good and easy to use so I never get confused while using their provided panels & billing portals.

The only thing that annoys me A TON (that's why I didn't put 5 stars) is their Support Portal.

While they could use WHMCS's built in ticketing system, they use their own which it's Sign Up portal half of the times doesn't send emails (or sent's spam which my inbox blocks) or it doesn't even register you, making you to Sign Up using other emails and then specify in your tickets your main account's email.

But other than that, easy to use, well built & fast!

Simply the best hosting in the world 💪🏻❤️🙏🏻 The support is amazing, they are here 24/7 + for sure will resolve all your issues. I use the services for 3+ years and will for sure use a long time in the future. ❤️❤️

awesome place to start, i cant believe that suuport speed.

I have been with iFastNet for quite a while, and I must say, their service is nothing short of exceptional. The uptime for my websites has been consistently excellent, ensuring my projects run smoothly without interruptions.

What truly stands out is their fast and helpful support team. Recently, I had an issue setting up a subdomain, and their team resolved it promptly with clear and friendly communication. They went above and beyond to ensure everything worked perfectly.

If you're looking for a reliable hosting provider with excellent customer support, iFastNet is definitely the one to choose. Highly recommended!

I've been using Ifastnet for domains and as a fast-download-server for my game servers for over a year now. Never once had an issue (that I didn't cause myself lol). They're so reliable, and their customer support is top notch and super patient/understanding. They are always happy to help me dig out of whatever hole I've configured myself into, and just super friendly, timely, and knowledgeable. Moreover, their prices are ridiculous and they never hassle or haggle. Highly recommend them.

i am customer since 3 years under my mailaddress andreas.kaelin at gmail.com. But now i have many problems but it's not possible to contact the support (does not accept my login for support) and all my outgoing mails are hanging, website tells me my outgoing mails are suspended...

I was asked to upgrade to a VPS Plan a few months ago. I was on a Business Standard Hosting Plan and had just 2 WordPress sites installed and these were under construction.
From August to date, the problem i thought had been fixed has really not been fixed. I just added a third wordpress site and now all my websites on the VPS hosting plan i was forced to upgrade to are down.

I contacted support to look into this. For hours now I have been ghosted with no explanations.

At this point i'm just out of energy to follow this up.

The my disappointment with the support team is the result of my poor review, for the second time in 3 months.

Very good hosting and support web

The best support ever!
I have experienced some bugs with my website but the staff support helped me so much, and they are cheap for domains, and they have great services!

My experiences with this company have been good ones. Their services are as good or better than some other services I have tried and the costs of their services are very affordable. Their support team responds very quickly and based on their affordable prices and great customer support I would strongly recommend this company to a friend.

I used this service for years, until there were huge bugs and problems with my webspace. Support was unable to fix over numerous months, so I decided to cancel after a decade. When I asked to cancel they kept charging me, didn't cancel my account and then tried to refuse my request of a refund. It was only when I mentioned I worked in cosumer journalism that they cancelled and refunded my money. Stay away from these guys, the service has gone downhill and the support is poor unless you ask for escalations which can be time consuming.

In the end the only way they said I could fix my sites is to do a complete backup for my webspace myself, delete everything then reupload. Even though the issue was on their end. Lazy and incompetent, deceptive business practices. I'm not sure if it's new management, bad hires, or just laziness. Now my account is fully cancelled, I recommend you do not use this hosting service.

Great support!

They helped me get rid of an error 500!

Thank you so much!

I had an issue to restore my website backup.

The Support Team helped me restore it 2 monthss ago.

When Today i tried to restore the same backup on the same server.A noob support asked to me buy a VPS server or dedicated server yet my plan has unlimited space.|

The level of inconsistency with the support team is the result of my poor review

I'm using their service for more than 11 years already, I love it and that's best support I ever seen for all the years I'm using internet services, they're fast, helpful and friendly, just love that.

Very supportive, quick at resolving issues

This service is amazing, with very good prices, normally >5 minute support, which is amazing, support will help with everything. Loads of features and all of them are perfectley working.

Offlate, they have pathetic service. Their response takes minimum of 8 hours. Its not like we are free users, we are paid users with more than a decade old relationship. Any ticket raised, takes hours to resolve. They take hours to respond. Though they say they have 24 * 7 support, I can 1000% assure you that they dont.

Whenever you raise ticket, they would reply we are checking. After that there will be no response and after 7 - 8 hours, you will see somene responding its working fine. This is standard process followed by the support team. I think, they dont have any support staff any longer. Simplest of simple issue and most critical like today (their own ifastnet.com website not opening) is not resolved from past 6 hours.

I feel that they are no longer what they used to be. They probably have reduced in size / staff or something. Whatever it might be, but their quality has degraded from what it used to be.

Their servers are good but then without good service, whats the point in having good servers. These days every second day, their server fails and they expect us to wait for hours to fix it up.

I, recently, decided not to run my own Apache HTTP servers which were hosting my web sites and mail service. I wanted to find a hosting company that was economic and with good support where I could place my web sites and mail service, relieving me of the responsibility of uptime. I decided to give iFastnet a try and went ahead with a year's Premium service as a trial.

I have to report that the installation was a breeze, the web hosting and mail service is fine and equally as good as hosting on my own servers. The support is excellent. I read, here, that others are not so enthusiastic but, I can only comment on my personal experience, which has been par-excellent. I trust that this professional hosting company will continue to provide me with this level of service, as I intend to upgrade my services/package with iFastnet on the basis of the support to date.