Hyperwallet Recensioni 138

The customer service is out or this world. And I mean that in a negative sense, so incredibly bad. No help whatsoever, emails stay unanswered or are answered with "we cant help". F you

This company doesn't like to answer questions or let you speak to a manager then locks your account and takes your money and apparently transfers it to there foreign country !

Absolutely terrible company it’s almost comical. They don’t have any good customer service they make stuff up as they go. If you are a fan person trying activate your account GOODLUCK. My personal experience is with getting one with epic games for a creator code. No idea why epic uses hyper wallet. But none the less I contacted them because they said they sent me a email they never did put in multiple requests for it. Checked spam and all. Never got a email confirmation from them so I called them and told them the issue. They told me that I needed to contact epic games because the reason they can’t confirm my email address or activated is because there was no payment history or any pending payments. I explain to them that this was a brand new account that there should not be any pay history, they didn’t continue to tell me to just contact customer support with epic games

Having an absolute nightmare getting paid for a music gig that ended two weeks ago and tickets that I sold back in May.

We have provided all necessary information they have asked for and always come up with new "issues" that prevents them from paying our money for months now. They want us to contact companies that do not exist and sent us chasing our tails with no outcome. I can only join the others by saying they're the worst thieves!

They are thieves. Amazon transfered 151 USD to hyper wallet on 24th Sep, still not received . I chat with the support team they ask for bank statement and swift code which I provided to them, but after that no reply from them.

Staples warranty with Asurion. Said Hyperwallet could send me a link to transfer the money from my warranty to either my bank account, Venmo, or PayPal. That was a lie, they sent me a link to a staples gift card and Asurion Support for Staples warranty said that was the link to transfer funds to my bank account when it clearly read and I told them it said it was a staples gift card. They insisted that because the email came from hyper wallet that was the correct link. After you click into it and agree and asurion realizes it’s not what they told me it was Asurion can’t do anything about it anymore and when they reach out to hyper wallet who you the customer can not speak to which I found out because a poorly educated asurion rep transferred me over to hyperwallet and then they told me they only speak to the asurion reps and hung up on me. So they won’t speak to you and they also can’t do anything now about the staples gift card since I was instructed to click it. Asurion also can’t do anything about their employee misinforming you their policy is to tell you they apologize. Lol if you ever here anything about hyper wallet for an option DECLINE, DECLINE, DECLINE, I was originally offered a check from Asurion but it would take two days to be sent out since they needed to cancel the Staples gift card they sent me when I told a rep when I processed the claim I wanted a check sent out so I needed to wait for their mistake for them to right it and that’s when they offered me this same day bs solution of hyperwallet. By all means take the check or anything but hyperwallet it’s been a week now and apparently I now need to wait another 2 business days to speak to a manager because the supervisors can’t do anything about my situation after all this time.

TERRIBLE: there is always a delay of 1 to 2 days to get my payment, the exchange currency is a JOKE. It is just awful that we have to deal with this platform. Payoneer is so much better.

Scam! They were supposed to send a check and it never arrived. I called and they said that they re-issued it which was a lie. I called again and they said the check was cashed, another lie. Complete SCAM avoid at all costs. Do not use Fanshield either... they use hyperwallet.

acts like a scam.
not trustworthy.

Cuando recién abrí mi cuenta de hyperwallet, me contacte con la empresa por medio de correo electrónico para recibir ayuda de como configurar mi cuenta para ventas en stocks, nunca recibi respuesta. Incluso ahora que mando varios correos para contactar con ellos acerca de un problema con mi cuenta, jamás ha habido respuesta, la pero experiencia al cliente

i am a very dissapointed client ,4 weeks now i cant receive payments ,i am in a third world country ,my paypal account are verified and operational but yet they are not able to send my payments,nobody is giving the real reason just back and forth shenanigans ,nobody from prolific is really telling me what the realissue is, my paypal account is verified and yet they cant process my payments. worst experience ever very poor support both from hyperwallet and prolific

impossible de se connecter, résultat impossible de recevoir l'argent : scandaleux

ARNAQUE ! Purement et simplement.
Ils refusent de valider mon entreprise malgré les multiples preuves de sa création et de son existence, ce qui donc m'empêche de retirer l'argent déposé.

Pas de soucis par contre, l'argent est bien chez eux :) Support MINABLE voire inexistant car des réponses copié/collé qui ne répondent PAS DU TOUT à vos demandes.

J'adorerais vous montrer les captures d'écrans totalement hallucinante.
UNE PURE ARNAQUE !

Called support, waited 45 mins to resolve an issue regarding the hyperwallet account activation. Told the support my email-address and then I was hung up on. No help at all, 45 minutes wasted, called again just to be put into another waiting list. Horrible support.

This company is brutal, Customer service is TERRIBLE and so rude, they messed up my phone number for my Westjet claim and I have had nothing but a run around with this horrible company. 4 hours later still no resolution.

I recently received a hyperwallet debit card in the mail. No notation as to what it was for, or what the balance was. I called hyperwallet to find out it was from Valvoline with zero balance. When I got into my Valvoline account, the transactions listed 2 and 3 dollars fees adding up to $20 which was the full amount of the original rebate. I don't know why Hyperwallet would send out a card with zero balance.

Fraud
I have transferred the money it says completed but never saw it Trapped in their system and they lie support is none of existence Thank god MI L ! NE ! CA ! PI ! TAL ! ;IO discovered their tricks and brought out my money back to me I am very happy

They are freaky Idiot, already submitted Passport to approval still want more document ! Money already inside the Hyperwallet account but now CANNOT TRANSFER INTO OWN BANK ACCOUNT !

WORLD BIG SCAMMMER IN THE WORLD !