Hyperwallet Recensioni 138

It is so outdated and it doesnt work on a mobile phone

Bei der Angabe des Geburtsdatums akzeptiert dieses "Fakeunternehmen" kein Datum vor 1970. Das ist einfach nur Verarschung.

Because of 1 single typo (by the company paying me), I have spent MONTHS, not weeks - months trying to get my $200. Their “payment coordinator” told me to contact Hyperwallet about their sh*t website not working. Several weeks of back and forth missed calls, in the end, Hyperwallet insisted “they couldn’t help me - I had to call the paying company back.” When I did (over several weeks) I finally reached the highest person in charge (the Stipend & Reconciliation Specialist) who after all this told me “I’ll have to reach out to *My Hyperwallet Contact* to see what they can do.” All this because something was off by one number. A month more of phone tag and I was asked to set up my Hyperwallet account (from scratch) a third time. I tried, but no browser on my cell phone seemed compatible (Safari, Firefox, DuckDuckGo.) So I downloaded Chrome - nope, still couldn’t sign in. Downloaded Brave - nope, still couldn’t sign in. Attempt after attempt coupled with frustrating phone calls and voicemail messages over many more weeks and somehow, (because I don’t have a working laptop right now and told them to issue me a d*mn check) today *by some miracle* — out of nowhere — I successfully signed in. And not only sign in, but wasn’t stopped by error after error. Found myself entering checking account routing info (I’m shocked!) Would give 0 stars or - negative stars if I could. But I don’t have the money yet, so we’ll see. My opinion of the company I was working with has plummeted based on the very poor performance and even worse service by Hyperwallet.

Sounds like a total scam! Cults3d have decided to work with Hyperwallet for larger payments. However, Hyperwallet provides no info on how to activate account and have no real means of online communications without an activated account which basically forces you into an infinity loop. Meanwhile I still haven't received my money!

Worst payment provider ever, no innovation at all. Denying company documents without even specifying a reason, even though it's exactly the ones they officially asked for. The only contact method they have is calling a phone number during their open hours and the year is 2025, would not surprise me if they tell me to fax my documents to their office.

This is supposed to be a mordern company, by paypal on of the biggest payment companies in the world, yet they can not implement a simple contact solution that takes 1hour to implement from a 3rd party, or even have a contact email.

Would never trust them to keep my money for me.

Extrem lange Auszahlung, sehr schlechter Support

Ich bin Einzelunternehmer in Deutschland und warte seit über 2 Wochen auf eine Auszahlung, die Hyperwallet über Tebex bearbeiten muss. Trotz mehrfacher Nachfragen bekomme ich keine klare Antwort, wann mein Geld freigegeben wird. Der Verifizierungsprozess ist extrem langsam, es gibt keine Möglichkeit, den Prozess zu beschleunigen, und der Support verweist ständig hin und her zwischen Tebex und Hyperwallet.

Ergebnis: Geschäftlich extrem problematisch, Stress und finanzielle Risiken. Ich kann Hyperwallet für Einzelunternehmer nicht empfehlen.

A client has been using Hyperwallet for a few years, but recently (last year) the fees for their transactions have skyrocketed. Hundreds of dollars for a single transaction of around 7000 USD for instance. I have been trying to get in touch with their support for weeks now with zero result.

I had $500 dollar paid through Hyperwallet and $344 were stolen, let the money on the card for a awhile and when I realized that the money wasn't there I reported it and they won't refund the money because I didn't reported sooner. I reported on BBB and their response was the same. This company has not customer service priority they don't have your back. If you are thinking you used them as a payment processor think it twice. The fact that someone can access a card that hasn't been used anywhere said it all.

these big companies have become literal TRASH. ABSOLUTLY NO form of customer care AT ALL. litereally zero. the world is becoming an awful place with our lives in these people's hands.

I had I payment of $500 on a card that wasn't used anywhere and $344 were stolen and spend in Hong Kong. I didn't noticed right away because I was waiting to complete the job to withdraw all the money, When I realized thet the money was gone I contacted them and file all the necessary paperwork, Waited for the 60 days they said it will take to get the money back but nobody even email me back, Numerous calls and not a clear answer, 5 months later they informed me the denied my claim becasue I didn't file the claim on timely manner. This company is penalizing me for their weak security, someone was able to transfer money from a card the was never used and they are not taking responsibility. If you have money there or are using them as a payment processor be aware your money is not secure.

I don't understand all the negative ratings at all. I transferred the reward that was waiting for me on their platform so easily to my bank, it was a total breeze for which I'm very grateful. I'd much rather have the money in my bank than have to deal with the hassle of a Visa or MC gift card.

SCAM. Rejecting verificatuin again and again, this is acting for purpose. To not give you acces to your account and money. Ive sent the all necessary Government tax documents and invoices necessary for address verification. One by one this was jejected as not valid. Evidence that they are doing it for purpose and scamming people, that they are rondomly rejecting your documents. Prelviously my ID scan was ok, and now they randomly rejecting even these documents. Avoid this service if you dont want to be scammer ald lost your nerves.

They ll keep ur payments to themselves

I just needed them to resend a payment. After 1hr, I just asked the sender to cancel and resend. Insurance claim. Do the same, Dont waste your time.

Para mí esta compañía no es confiable, no es efectiva, y solo vean como cuesta escribir una reseña para que el mundo sepa que no sirve… me preocupa mucho que compañías cómo AMWAY tenga asociación con esta compañía.

SCAM COMPANY, would never use anything to them, do not trust it at all. PayPal is a criminal enterprise that steals money from customers. I lost over $5,000 from my PayPal account, which is impossible to get back, even when you follow their rules, they will just rob and steal from you with impunity.

1. Worst website UI/UX ever
2. No Support email, only Call in a specific time

Easy to use, filled in form and received money.
Asked money to be paid into my PayPal account, arrived in 5 minutes, then moved it to my bank account. Seamless.

You simply don't get answers to your questions.

UPDATE: After more than a month and countless messages with support, I still can't transfer my money from Hyperwallet to my bank account in USD.

Their system refuses to accept my SWIFT code—despite it being correct, verified by my bank, and previously accepted without issue. Each time I contact support, I receive a different excuse, but no real solution.

This has been the most frustrating and unhelpful customer support experience I've ever had.