Hugo and Ted Recensioni 112

Great customer care , great quality and great style.
The products are super stylish and are made to last and made to customer selections and sizes.
We Love Hugo & Ted x

Beautiful handmade dog apparel, beds and accessories. Stunning quality and workmanship. Our dogs love their beds, super comfy and cosy!

The product is nice but the issues with shipping meant that it took ages to arrive even though it showed in stock. I ordered on June 30th and it arrived on 17th July. Even when dispatched as Royal Mail 48 hour tracked it was then over a week to arrive. I understand this is possibly a Royal Mail issue but when I reached out I was just told to wait. We had hoped to use this for a trip which we then could not. I asked if I could return and told yes, but then not replied to when I asked if they would cover postage back.

The product itself is nice, the label with the brand name on is hanging off a bit and not fully attached, disappointing when it is an expensive item.

I think the quality is generally OK, but would not purchase from them again due to the shipping issues and think you could probably buy something just as good cheaper elsewhere. I also would have liked customer service to have been more understanding at the length of time it had taken.

I ordered the leopard print sling for our new mini dapple dachshund girl it’s so beautiful and my little puppy feels so safe & secure, she has loved going out and people have even asked to take photos so sweet, thank you so much Hugo & Ted I highly recommend this product there are so many stunning patterns & colours to choose from, Daisy 🌼 Theresa & George xxx

We love our Hugo & Ted doggie sling. We tried it for the first time last weekend and it was so much easier on our arms than carrying our cocker spaniel. She suffers with arthritis in her back and hips so, although she doesn't realise it, needs to take a break on longer walks. She is chuffed to be having a snuggle and felt safe and secure - no fidgeting, just watched the world go by! As she is nearing the weight limit for the sling we supported her legs and bottom gently with our arms. We shall be taking it with us everywhere in future. She can still enjoy being out with us without being in pain.
Well made and good quality material. Folds up nicely in my handbag!

Would just like to say a big thank you! The fleece sling for my daschund is a game changer. Had a little difficulty putting it on myself with him in it but nothing more than a little practice will help. He is well supported, can see where he's going and secure within it . I'm in my sixties and having him in the sling is far easier than carrying him with one arm. There is no pressure around my back and neck and can't wait to take him on a walk. Thank you once again
Mini Daschund 6.5 kg ordered standard size

Great sling used all throughout crufts was stopped about 25times asking where I got it (I was the pink haired girl with black toy poodle) Violet loves her sling and really helpful to use in busy Paris too! Always bring it with me in busy areas for Violet to feel safe ❤️

Lovely staff let us test out the product and so helpful

Brilliant products, lovely staff! Really helped us with our daschund

I spent a lot of time looking for a sling for our 14 year old Jack Russell mix, and Hugo and Ted kept coming up! The staff were helpful and explained clearly how the sling would fit a dog of her size. Thanks!

Discovered Hugo and Ted at Crufts today and so pleased I did. I didn’t think twice before purchasing one of their gorgeous dog slings! They are such beautiful quality. I tried it with our dog as soon as we got home and it’s super comfy too - both for me and our doggy! Highly recommend!

Thank you for an amazing products !! And fab customer service

I tried and tested out the new fleece dog carrier, I got to try it out using a member of staffs dog called Clover and, I found the item brilliant, very comfortable, I could not feel the dogs weight and I was told Clover was almost 10kg.
The only thing I'd say is that maybe the neck size could be a tad bigger, to go over your head .. The colour choices were great, we went for the pink and then decided to go back to the stand at Crufts and go and get the pink with purple hearts.

I shall definitely be recommending it to all my friends in my Shih Tzu Facebook group, whee we have over 8k members.

Amazing service.,takes there time to help you choose. Very happy customer 🤗

Just purchased Hugo and Ted limited edition brown carry bag. Super quality , very happy with purchase. served by lovely Geoff and Leah.. xxxxKasia Hugo and Ted

A real pleasure to meet with you all at Crufts and was really impressed that you took time to talk with me regarding my Pomeranian and how to make the dog sling fit my baby breed!
Can’t wait to try it out 😁

Lovely team - my dachshund loves her winter sling, so I’ve purchased a summer weight one! I know my dachshund is going to love it! Thank you team!

Amazing experience at crufts with Hugo and Ted, lovely products and very knowledgeable:)