Fiona, from the white rose H Samuel store, was super helpful. She helped us find the ring we had looked at online, she set up the much needed insurance and showed me how to clean my ring.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Poor customer service from this “jewellers” purchased a wedding ring set and three weeks later found a small diamond had fallen out it and it’s not covered under warranty H Samuel want as much as the... Leggi di più
L'azienda ha risposto
I took my 14 year old daughter to H Samuel today for her very first ear piercing. Gina was lovely with her, incredibly helpful and gentle, talked us through all the options and even gave us 10% disco... Leggi di più
Called into white rose store yesterday to enquire about getting my helix pierced, spoke to the loveliest girl called Ella. Ella was so helpful said they did do piercings etc and put me totally at... Leggi di più
Dettagli dell'azienda
- Gioielleria
- Servizio di foratura orecchie
- Servizio di riparazione gioielli
- Servizio di riparazione orologi da polso
- Negozio di orologi
Informazioni su H.Samuel - Leeds 39
Scritti dall'azienda
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Informazioni di contatto
Unit 39-40 White Rose Shopping Centre, LS11 8LL, Leeds, Leeds, Regno Unito
- 01132772273
3,6
Nella media
94 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good product purchased with a decent…
Good product purchased with a decent selection of items.
The only reason for 4 stars not 5 was due to the staff being limited and not very well organised in dealing with Customers
11 maggio 2021
I actually came to change an item but…
I actually came to change an item but the service was great 👍
11 maggio 2021
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Staff we quite rude after I had to…
Staff we quite rude after I had to return a ring where the stone had fallen out and I was covered by insurance she went to speak to manager without explaining what she was doing and left us stood for 5 mins wondering what was happening then just said we will replace but you need to buy insurance again as won't be covered for more claim made everything feel like a chore and we felt like we were just an inconvenience for her
11 maggio 2021
Risposta di H.Samuel - Leeds 39
Hi Julie, thank you for taking the time to reach out. I am really sorry to hear about your store experience. So we can look into this please call 0800 458 1065, option 3, quoting reference CS 01669368.
Thanks Emma
Birthday present
The shop assistant was helpful, and I chose some nice earrings for a birthday present, for my sister in law.
8 maggio 2021
Gold Earrings
I went to the store to buy a pair of gold earrings. The person who served me was very helpful and had a pleasant manner. I was very satisfied with my shopping experience.
6 maggio 2021
The customer service was excellent even…
The customer service was excellent even wen i kept changing my mind the sales assistant didnt get mad and was so helpful thankyou so much
6 maggio 2021
Member of staff very helpful COVID…
Member of staff very helpful COVID rules followed would use again well done
6 maggio 2021
Quick efficient service
6 maggio 2021
lady helped me in Leeds white rose…
lady helped me in Leeds white rose ,pick out my sons 21st Birthday watch, i wasn't sure but she helped me by looking at different ones and advised of prices that suited my budget.
very helpful and my sons happy with his Gift.
6 maggio 2021
Customer service was excellent
Customer service was excellent, very friendly and helpful
6 maggio 2021
The staff at white rose were great
The staff were efficient, Covid compliant and dealt with my enquired quickly without being pushy.
5 maggio 2021
Very helpful gentleman in relation to…
Very helpful gentleman in relation to the purchase of a ring
5 maggio 2021
Rachel really listened to what I was…
Rachel really listened to what I was looking for and made appropriate suggestion. I am extreemly satisfied by the service I received.
4 maggio 2021
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.