I went into the Ealing Store on Saturday 18 December 2021 to enquire about a battery being replaced in a Rotary watch. The assistant who dealt with me advised that it would be necessary to send the... Leggi di più
L'azienda ha risposto
Sede
Cambia sede70 Ealing Broadway Centre, The Broadway, W5 5JY Ealing, Ealing Broadway, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service, I felt I was receiving genuine help to select the best piece to suit my needs. Based on this experience I would go back to the Ealing Broadway branch in West London.
Had a watch battery changed for a child’s watch. It took just ten minutes, Staff were helpful and efficient and the price was half of another chain I had contacted.
Really good customer service! The advisor was very helpful, great chat! Quick and efficient
Dettagli dell'azienda
- Gioielleria
- Servizio di foratura orecchie
- Servizio di riparazione gioielli
- Servizio di riparazione orologi da polso
- Negozio di orologi
Informazioni su H.Samuel - Ealing
Scritti dall'azienda
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Informazioni di contatto
70 Ealing Broadway Centre, The Broadway, W5 5JY, Ealing, Ealing Broadway, Regno Unito
- 02085798860
4,1
Molto buono
14 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Bad service at the Ealing store of H Samuel
I went into the Ealing Store on Saturday 18 December 2021 to enquire about a battery being replaced in a Rotary watch. The assistant who dealt with me advised that it would be necessary to send the watch away. He was clearly determined to be unhelpful as when I said that this would not be a problem, he replied that they were not accepting watches for any kind of servicing before Christmas. The person concerned clearly resents his job
25 dicembre 2021
Non scritta su invito
Risposta di H.Samuel - Ealing
Hello Bik, Thank you for taking the time to provide feedback on your experience in store. I am so sorry to hear that the service you had from this store was not great. I will pass this feedback onto the store manager, so they can look into this. However if you are still waiting to have your battery changed or if you did not hand this into store, please call us on 0800 458 1065 option 3 and quote 01820919, and we will be more than happy to help you. Kind regards Luke
Happy with watch battery replacement
Had a watch battery changed for a child’s watch. It took just ten minutes, Staff were helpful and efficient and the price was half of another chain I had contacted.
30 giugno 2021
Staff were very helpful and nice.
30 giugno 2021
Helpful and efficient
The staff were very helpful and quickly and efficiently completed our purchase.
23 giugno 2021
Staff at H Samuel in Ealing Broadway…
Staff at H Samuel in Ealing Broadway Shopping Centre very efficient
14 giugno 2021
Excellent service
Excellent service, I felt I was receiving genuine help to select the best piece to suit my needs. Based on this experience I would go back to the Ealing Broadway branch in West London.
11 giugno 2021
I am happy with the earing I purchased…
I am happy with the earing I purchased and the shop assistant was very polite and helpful.
5 giugno 2021
Amazing customer service
Amazing customer service from blonde guy (I think his name's Josh).
18 maggio 2021
Great customer service
Really good customer service! The advisor was very helpful, great chat! Quick and efficient
18 maggio 2021
Excellent watch for the price & safe…
Excellent watch for the price & safe click & collect. Very happy
11 maggio 2021
Good customer service
6 maggio 2021
The customer service was 11/10 the…
The customer service was 11/10 the woman who delt with me was outstanding and very helpful
5 maggio 2021
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.