I saw Jemma in store today who was fabulous. Made me feel really comfortable, gave great advice and made me feel comfortable to choose which jeweller I would use.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I saw Jemma in store today who was fabulous. Made me feel really comfortable, gave great advice and made me feel comfortable to choose which jeweller I would use.
L'azienda ha risposto
I've been a customer for many years without any problems. In October I had an issue with a ring I'd bought 14 months ago. The Chester store were able to sort the problem very quickly. I am very happy... Leggi di più
L'azienda ha risposto
I purchased a watch from my local Midlands H Samuel a few months ago. They had to adjust the bracelet by taking a link out so that it would fit well. On a recent day trip to Chester, the bracelet lo... Leggi di più
L'azienda ha risposto
We bought our weddings ring in white cold. Hubby's ring was craked 1 week after the wedding and mine lost its colour. We contacted the shop, they changed my husbands ring and cleaned mine, but after 3... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
1-3 Eastgate Street, CH1 1LG, Chester, Chester, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very friendly and helpful assistant. The ring we chose was not in the size but ordered and was delivered very quick. Cannot fault the service we received, delighted customers.
Many thanks.
After being disappointed that my Casio watch could not be repaired the staff helped me with my new choice 👍
Really helpful and thoughtful service when purchasing a special birthday gift for my daughter.
Bought a ring for boyfriend as he wanted an engagement ring. Had to order it and it came in the post. Wrong size was ordered.
The staff are so lovely in Chester branch. Very helpful & got time for you. Customer service is no existent in most shops nowhere day but H Samuel Chester they are brilliant.
A diamond had fallen out of my eternity ring for the second time & the staff couldn't apologise enough & exchanged the ring for a different ring no problem at all. Thank you so much
All the staff we saw have been great. Very patient and polite especially climbing in and out of the display to find the ring. Eventually we picked it up after several delays and wedding postponed because of covid x
After HS changed the battery in my watch, the back of the watch fell off after a few days. I took it back and the back was put back again satisfactorily so far, but the saleswoman said 'The back is very loose you know' as if it wasn't their fault, whereas I had never before had such a problem. So I wonder just what happened and what will happen when the battery neeeds changing again
I bought a lovely pair of stud earrings which will be worn at my daughters wedding, they are perfect for the occasion 5*.
Excellent service, all the staff were very polite and took their time with you despite them being very busy. I haven't shopped in H Samuel for a long time but will definitely go back, thank you.
My husband's wedding ring had gone too small so we went to H Samuel to buy a new one. We chose the same shop as we did 36 years ago. We paid it was sent by Royal Mail and delivered as promised. Really happy with the efficiency of the store staff
Thank you
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.