My journey with Houzz has been great from the start. It is a brilliant platform, but what really stands out is their commitment to helping you succeed through their onboarding process. I’ve been havi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Said is a great account manager. The way that he initiated contact, picked up the phone and called into our office, without being 'pitchy' or focused only on sales, was genuinely personable. I h... Leggi di più
1 to 1 personal advise on specific projects. Patient and easy to communicate with. Always happy to help Joe is a great rep for Houzz
If I could give zero I would, they sell you a dream and never fulfil there part. We signed up over a year ago paying over £400 a month taking multiple packages and haven’t landed 1 lead, all the l... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Enhance Your Home From Idea to “Done” Inspiration, advice, and the pros to make home happen — open the door to where it all comes together, right here at Houzz. Design Inspo for Every Space Spark your vision by browsing thousands of stunning home photos. Get Ideas → Local Pros for Every Project Hire hometown experts and stay on top of your project’s progress. Find Professionals → Run Your Business Under One Roof Built for home professionals of all trades, Houzz Pro has the tools to manage projects, impress clients, and bring ideas to life. Try for Free
Informazioni di contatto
Hamilton Avenue 285, 94301, Palo Alto, Stati Uniti
- www.houzz.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Lucie has been fantastic help
Lucie has been fantastic help, teaching me the items available to use on Houzz and providing advice about the best things to do for my profile. Her patience has been exemplary and she has been very fast to respond and find out information regarding any queries.
Thank you Lucie!
Houzz pro is such a great marketing and…
Houzz pro is such a great marketing and project interface concept for architects in the private residential sector. I’ve been a subscriber for over many years now and have seen some exceptional improvements from the original software and service provision.
My main contact, Stephanie Hayes is an exceptional account manager and has helped me without question pretty much all the way through my journey with Houzz. Highly recommend to other architects especially if a sole trader and in need of a professional site with many added bonuses that one would pay for outside of This site.
Meghane was very patient with helping…
Meghane was very patient with helping me upload content, rearranging photos on line and generally holding my hand whilst we got my profile updated. She was a great ambassador for Houzz!
Winning projects with Houzz
I have been a Houzz Pro interior designer for 4years and my business has grown with their support and exposure. I have just won two entire house projects this past week - thank you Houzz team! An amazing partnership for my business!
A no brainer.
As a Garden designer there aren't many platforms out there from which we can reliably advertise our services. Houzz educates and inspires its users to ensure a fairly steady stream of varied projects which are crucial to any garden design business especially fledgling ones.
Fell for the chat. Don't you do the same.
Fell for the chat and signed up for a year. Was indundated with enquiries outside of our catchment area, which took time and effort to work through. All seemed positive, though. Our 'rep' contacted us before renewal after the first year and offered us a reduced price, which seemed worthwhile, so we went for a second year. After the two years, however, we had no contact from anyone until we realised that money had been taken from our account without notification. We had decided that we no longer needed the paid subscription, and queried this, asking to cancel the subscription, only to find that we are trapped in a contract paying an extortionate monthly fee for little to no quality leads. Of 170 enquiries, thus far, only five have gone past enquiry stage, and at time of writing, only two have resulted in physical work.
Houzz are very clever at the sell, but then it all goes off a cliff. They are unable (whatever the reps claim) to tailor enquiry areas to your designated area, and their tools and leads systems are at best baffling to understand.
We are trapped for a year in an unwanted and unhelpful contract which feels like a scam. Avoid them at all costs, or put reminders on your phone to cancel them 30 days before renewal.

Risposta di Houzz UK
The unprofessional behavior of the…
The unprofessional behavior of the staff is regrettable, and unfortunately, it seems that Houzz prioritizes their profits over their clients. Inquiries or requests for assistance may require additional effort to schedule a call with an account manager, and even then, it is not uncommon for the manager to miss scheduled meetings with excuses such as sickness, vacation, or excessive workload.
While it is true that Houzz can provide leads and potential clients, it is worth noting that a significant percentage of these leads may not be responsive or may only offer small, low-budget projects. Only a fraction of these leads may have the potential to be good for one's business. Considering the amount of money one has to pay for Houzz's services, which typically involves an annual contract worth £5,200, it is up to individual business owners to determine whether it is worth the investment.
Based on our experience with Houzz over the past year, we have come to realize that investing in more trustworthy methods, such as Facebook and Instagram advertisements, can yield better results. We have since shifted our focus to these platforms, and the outcomes have been significantly more positive.

Risposta di Houzz UK
Houzz working quite well
Well from marketing site i am really pleased, Houzz build the website for me thats a huge plus, I’m receiving messages nearly every day. Soo far only a month past soo hard to predict how the things will go. I am always thinking positive and i know thats nothing similar to other websites i wont be giving names. But if the lead will come thru that would be a grate opportunity to reach higher class customers. Fingers crossed.Soo far all good i’m happy
Personal marketing manager
We recently joined Houzz Pro to make our projects more visible to Houzz visitors.
As new members of the community, we have received a client onboarding specialist. Lucie is very professional and friendly in helping us understand how the platform works and how we can improve our online presence. She is always available to answer my questions and provide creative ideas.
Our communication is very interesting and rewarding for me.
If you need a personal marketing manager, I highly recommend signing up for Houzz Pro.
Finding it very difficult to leave a 1…
Finding it very difficult to leave a 1 star review for a building contractor.
Is it rigged???

Risposta di Houzz UK
GDPR BREACH AND IMPROPER CLOSURE OF ACCOUNT
They were hacked in 2019. My details were stolen. I found out recently via a completely unrelated check of whether my email and associated password was on the dark Web.
I asked them to delete my account. Its now 2 weeks since I made the request and it is not actioned.
Houzz doesn't care about your GDPR rights, so be very wary using this magazine on line.

Risposta di Houzz UK
Using Houzz Pro has really helped my…
Using Houzz Pro has really helped my business and me to be more organized. It’s a bit difficult to navigate sometimes but the tutorial videos help. The support team is also quite responsive. They help with any issues I face within few hours sometimes. I’m happy with Houzz pro and I highly recommend!
Glorified con artists
Glorified con artists. I joined houzz for over £200 a month to increase leads for my business. I have updated regularly, and still never had a job. I have had 3 enquiries. It took me a long time to get through to someone regarding cancelling my contract. Which they said they'll call me back, they then over run into they renewed my 12 month contract without me agreeing. I get bombarded with spam emails from them without anyone actually putting any effort into me increasing leads or improving my profile. Expensive and completely useless. It has cost me over £6k and caused me no end of financial problems. Avoid at all cost!!!

Risposta di Houzz UK
Protecting Immoral Cowboy
I want to give negative 5 stars. Do not trust this platform because they love to hide negative comments and are happy to promote dishonest and immoral cowboys on their websites. I am too stupid to trust their review and hired a cowboy, M&Ms Construction Ltd, who did my bathroom and kitchen by himself, one person only; charged approximately £15000 (materials were not included) who had not been qualified with electricity and gas at all, damaged my solar system when he changed the fusebox, leaving unfinished doors and walls, damaged boiler, mess around with hot and cold water pipes, suggesting fire alarms which were not necessary......... causing me approximately £3000 extra and over 6 months to fix all the damages that he did.

Risposta di Houzz UK
They filter genuine negative reviews of designers…
They filtered my genuine negative review of a designer that didn’t complete the job. The review contained zero profanity or personal insults. They provided no reason why they filtered it and gave no option to appeal. If they operate in this way then you can’t trust the reviews on their site or the designers that use it.

Risposta di Houzz UK
Don’t waste your money with this company😡😡😡
I join in houzz to grow my company
Since almost 4 months now, I haven’t received a call from customers so don’t waste your money with this company because I waste a lot of money That time I was struggling to fit my family
I asked them please give me my money back at least this money I can enjoy that with my family. 😡😡😡

Risposta di Houzz UK
Deletes your reviews.
Deletes your reviews.
Update: I have spoke to the support team, they made up a lie about the review to get it removed. I am starting to question the legitimacy of this business.

Risposta di Houzz UK
Great platform for property and design…
Great platform for property and design professionals. I feel really looked after, my membership success manager, Jessica, is always ready to help. Regular meetings with her are productive and she always comes up with new suggestions and advice how to use the website tools and improve the visibility of my business .
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