The House Nameplate Company Recensioni 

I ordered a house sign for friends birthday and was worried it might not turn up on time....
It was delivered in super quick time and so well wrapped up, it took me ten minutes to get Into the parcel.
The sign is beautiful and exactly as I ordered it.
Cannot recommend this company highly enough, they exceeded my expectations..and very good at communication both by email and phone.

DO NOT BUY FROM THIS COMPANY!!!!

I would not recommend this company based on my experience.

I ordered a door sign which arrived damaged. I reported the damage within the timeframe set out in the company’s own policy, yet the way my complaint has been handled has been extremely disappointing.

This issue has been ongoing since May. I was initially told I would receive a refund, but despite repeated emails and chasing for updates, I have still not received it. Communication has been poor throughout, with long periods of no response and a lack of consistency between staff and management. I have repeatedly had to follow up myself, only to be met with further delays.

As a customer, I expected the company to honour its own returns policy and resolve the issue promptly. Instead, I have been left without a refund for months and have had to escalate the matter to Trading Standards.

My experience has been frustrating and time-consuming, and unfortunately I cannot recommend this company based on the level of customer service I have received.

Personal data breach with this company as the source. Name and address leaked

Waited a few weeks for my 2 planters to arrive. They were worth the wait.
They are stunning and a lovely resting place for my beloved dog
Thank you 😊

Easy online ordering, quick delivery. Great quality and price. Free delivery, well packaged. Can highly recommend.

Notified by Google Dark Web Monitoring that my personal information has appeared online stolen from The House Nameplate Company. A quick Google for 'The House Name Plate Company data breach' reveals that they were probably hacked in 2024. Never been notified by the company of this data breach and seriously concerned about how they protect personal data.

Happy Customer.
Website easy to navigate and place order. Fair price.
Quick manufacture and delivery.
Good quality product, comes with fittings. Easy to install. Sign looks great.

Staff were friendly and helpful, available to speak to when I needed help with the design, honest about timescales, and the website is easy to use. The House Name Plate I purchased was lovely. I was really pleased with it and the recipient of the gift was delighted. Will use this company again.

I am not impressed with the quality of my letterbox and I am appalled by the lack of customer care.
I've had a basic letter box attached to my gate for a little over a year ( fitted January 2024 ) and the product has already developed rust on the top of the product. I contacted to the company a few weeks ago and no one has responded or acknowledged my message. I fear they know they sell poor products, and do not care about their customers. I do hope I'm wrong.

Wow, from the start to the finish we experienced fantastic service from Chloe, what an excellent ambassador for this company.
We were kept up to date with our different style's & images and when it arrived it was perfect, my wife & I are ever so pleased with everything from super service to an excellent finished product, Super Company will definitely deal with this company in the future. Again a big thanks to Chloe for all your excellent work.
Kind Regards
Mr & Mrs Owen

After researching a few companies for house name plates, I found this. They offered different styles and fonts etc so I placed my order and awaited delivery. This where it gets awkward - DPD sent me a text message to say they would deliver on a specific day and at a specific time, 13.36/14.36. I ensured that I was at home on the day and at the time in question but at 13.55, I received a futher message to say that as I was not at home, it would be delivered to a collection point some 4 miles away. I duly collected the house name plate and have to admit that it is beautiful and just what I wanted for my new build. As mentioned, the only dissappointing aspect was the fact that DPD lied about delivery and that I had to collect the parcel myslef.

Bought a self adhesive name plate and you can't peel the backing paper off. Just the most useless and ridiculouse item ever.

I made an error on my nameplate. It was my fault but when I called the lovely receptionist she spoke to her manager and they immediately replaced the item for free.
Very fast delivery and great quality

Brilliant service and excellent product!
Also very, very good value. I bought a reversed slate house name plate with taupe finish, with Times Roman typeface. The photographs on the website don’t show the crisp edges well enough, it is a top quality product! Phoned the company to make the order as only wanted a house name and no number. Excellent and friendly customer service too. Arrived within one week of order. Thank you 🤩

Excellent service from start to finish. Excellent communication all through the order process. Delivery was super quick and signs arrived quickly and in excellent condition.

Would definitely use this company again and would happily recommend to others.

Ordered a brass house name plate and it arrived bang on time and we were really impressed with the quality. It weighed 3kg - which is really hefty and the quality of the finishing was superb. They included good quality rawl plugs, brass screws and end-caps to finish it off. I would recommend this company.

Purchased the 3 tier recycling box, states on the website and instructions there’s pre drilled holes.
Got in contact with this company to be told I received the old instructions and this item doesn’t come with pre drilled holes as stated. Also states this on their website aswell!
This product isn’t worth its money, wood is thin and came with nails poking out.

We are so pleased with our new slate house number. It's Premium Slate with the number carved in it. The number itself is filled with gold colour paint - It looks amazing on our new front porch! We couldn't have asked for better service from placing the order to taking delivery. The quality of the product is excellent.
Thank you for supplying the perfect finishing touch!

The staff of this company were exceptional! Each person with whom I spoke was courteous and helpful. Communication was excellent and delivery was in the time I requested even though it was quite short notice. The items were well packaged and secure. Full marks all round!!

We researched quite a number of Companies online for a number plate for our house before deciding on the House Nameplate Company and this proved a great choice. We choose a Brass Bridge House Sign and although it did take just over 5 weeks to arrive, to say we are absolutely delighted with the final result would be an understatement. The number plate is of very high quality and looks wonderful on the wall by our front door.
If I have any constructive comment to make it would be that it would be to keep customers updated on the progress of the order without the customer having to chase this up. This said, when I did chase up my order Chloe was extremely helpful in updating me and confirming when the item had left their premises. I would highly recommend the House Nameplate Company.