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Dettagli dell'azienda

  1. Azienda per la gestione delle proprietà immobiliari
  2. Servizio sistemazione per vacanze

Scritti dall'azienda

AirPeople Ltd is an independent husband-and-wife holiday let management company run by Brett & Victoria, specialising exclusively in beautiful homes in glorious Cheltenham. As Airbnb Superhosts with hundreds of 5-star reviews, we pride ourselves on offering a genuinely personal service for both owners and guests. Unlike larger agencies, when you work with AirPeople you deal directly with us personally. We live in and love Cheltenham, and are just minutes away from all our properties. This allows us to provide a high level of care, communication and attention to detail, as well as attend quickly if needed. Alongside full holiday let management, we also offer refurbishment, furnishing and holiday let set-up services, as well as investment consultancy for clients looking to purchase property in Cheltenham. Whether supporting owners with stress-free management or helping guests enjoy a memorable stay in Cheltenham, our aim is always the same - beautiful homes, excellent communication and a genuine five-star experience from start to finish.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

3 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Recommend without hesitation

AirPeople have looked after my Airbnb and the difference a good management company makes is obvious. I am hands off but as involved as I want to be, and it has been a real weight off my mind to know the property is in good hands. I trust them completely.

What stands out first is the results. I had worried that handing over to a management company and paying fees would eat into my income, but the opposite has happened. Bookings and income are up significantly, down to their local knowledge and strong reputation across the booking platforms. Even after their fees, my own profits have gone up.

They are experienced and it shows in the detail. The guest experience is carefully managed and the feedback reflects that. They list across multiple platforms and have built genuine relationships with local organisations who book stays, which has opened up demand I would never have found on my own.

They also look after the property itself to a high standard, with a good maintenance and cleaning team behind them. They manage the place like their own.

On the rare occasions something needs handling, they handle it. Difficult guests have been dealt with without ever bothering me, and when they do check something with me, they come with solutions rather than problems.

That is why I would recommend them without hesitation.

13 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Thank you

Thank you, Airpeople, for your time that you put into my property and for keeping me informed about any problems that arise. Whenever I return to the house everything is great, and you always fit in with my visits. We are a year on and everything is running smoothly. Keep up the good work. Thanks 😊

10 giugno 2026
Non scritta su invito
Logo di AirPeople Ltd

Risposta di AirPeople Ltd

Thank you so much for taking the time to review us. It's honestly a pleasure to work with you and the family and to manage your lovely home. We're looking forward to another successful Summer 😊.

Valutata 1 stelle su 5

Extremely disappointed

Extremely disappointed. We had 2 meetings with Brett and Victoria where they were keen to manage and let our home out over the holidays. The minute we questioned whether the proposed set-up fee was necessary as we had provided professional photos ourselves, they decided to cancel the agreement to work together and left us in the lurch. It was handled unprofessionally and immaturely and I'm extremely disappointed.

4 giugno 2026
Non scritta su invito
Logo di AirPeople Ltd

Risposta di AirPeople Ltd

We’re sorry to hear you feel disappointed, Chloe.

Following our initial meetings and further consideration, we ultimately decided that the proposed arrangement was not the right fit for our business model and the way we work with property owners.

Whilst we appreciate your frustration, we never actually went on to manage the property, and we genuinely did not intend for you to feel unsupported or let down by our decision. We’re sorry that this was your experience.

We wish you all the very best in finding the right management solution for your beautiful home.

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