Homesure Property Recensioni 

I recently reduced my house price and once again received a letter sometime in May I think ?
Offering me to contact them for a valuation which on the Saturday I did.
Only to find out that they are not open at weekends although the website says different?.
So I phoned and spoke to Izzy and she gave me the details of their costs.
After contemplating the figures I decided to request a viewing for valuation purposes...but it was on a weekend so I used the online platform and sent a request.
To date I have had no contact from them which is not surprising considering the bad feedback from others.
How can an estate agent not open at weekends and hope to secure a buyer for those who are not that tech savvy but prefer to visit face to face in store?.
Conclusion I will not be moving forward with this agent as they seem to be "playing " at estate agents.
I suppose they will continue to send me letters asking for my business.
However if they cannot do the basics right what chance have they got of securing me a buyer especially at a weekend.

I’m a gas engineer carrying out works for a third party for gas safety checks.
I’m extremely happy with the service and communications by Homesure.
They send me a full breakdown of due dates and tenant details with no cost to the landlords.
I would highly recommend their service and after being a gas fitter for 25 years I’ve got alot of experience with letting agents.
They are extremely professional and very fair on costs.
What makes them different is easy to get hold off and premises that have an ease of parking.
So I would recommend them.

Jake and Martin fitted our new window's this morning the difference it's made to the look of our bungalow is great.Thank you both for the job very friendly and left the place spotless.

Just had new windows fitted. The fitters were excellent and friendly. Did a good professional job.

The windows were excellent Quality.

We viewed our flat after quite a few viewings that were unsuccessful and we were getting a bit disheartened with the experience. As soon as we saw the building and the flat itself we knew we loved it and decided to submit interest straight away. Cerys who showed us the flat and who has been our contact with Homesure has been excellent throughout ensuring a smooth and happy experience. She answered any and all of our questions and was very helpful with our move in date. Overall a lovely and professional experience finding our new home.

Homesure have been managing my property since 2019. I have had 3 lots of amazing tenants all thanks to the team at Homesure. Especially helpful just recently has been Alesha, but I have delt with Joe, Liam, Abbie -
Thank you from Yvonne & Simon

Cerys has been really helpful throughout. She made the process quick, simple, and easy. As first time renters we were really nervous about moving in and the process as well as what to expect, Cerys has been nothing short of polite and responsive throughout. Thank you so much Cerys!!

Homesure and particularly Cerys made our experience on finding an apartment to rent the best it could be . She was there for any queries we had at all times . I would recommend her the everyone . Thank you Cerys

I've been with Andrew Louis/Homesure for about 5 years , and they undertake full property management on all eleven of our properties.
Prior to this we self managed. Since they took over we have had zero arrears which was always a huge problem for us.
We now have peace of mind that our properties are managed professionally , bearing in mind the huge amount of extra legislation , which they continually apply and update us with.
The staff have been on the ball all the time, and reply to emails and phone contacts in a timely manner.
They are all extremely knowledgeable and helpful, and strive to maximise rents where possible, obtaining the best service for clients.
I have been delighted with their service from the outset, and their management fees are very reasonable, and a small price to pay for a great service.
Well done to all the team.

I have been in property for a long time and I have to say Amy Boyle is probably the most thorough and responsive person I have come across in the industry. She kept me informed at every stage in selling my property. She is very proactive rather than reactive which has often been my experience in the past with some companies. That is the second excellent experience I have had using Homesure and I would have no experience in recommending Amy and Homesure to anybody. Thank you again.

The Homesure team have managed three properties for my late wife and me for many years. Following the death of my wife, the last two properties have had to be sold which brings my relationship with Homesure to an end. I have nothing but praise for the Homesure team: advice has been consistently good, service has been prompt, inspections and maintenance have been thorough. The CEO, Nick Stott, has been great to work with, as has Mark Loughnane who advised on the sales. The culture of the firm is a tribute to them. It can be invidious to single out other team members but I will: Mary Abbott is superb; and Amy's quiet persistence in pushing through the sales has been impressive.
Homesure Lettings and Sales: this is the end of an era and my gratitude is heartfelt. Bravo and long may you prosper!

Me and my partner had such an easy experience with homesure, from day 1 all the way to the end.

Excellent service, rapid responses and only took a few months for the whole process! Genuinely nice people who want the best for you.

Thank you homesure.

Alesha has been very efficient and helpful in helping us get a new Tenancy Agreement fully signed - really appreciated

Homesure has been fantastic through the whole process. When the solicitors became stagnant for months on end, they kicked some butt and got the ball rolling! Thank you, Vicki, for going above and beyond throughout the whole process.

Outstanding Support from the Homesure Team!
I recently worked with Homesure Property for L1 4DE., and I can’t praise their support highly enough. From the very first contact, the team was incredibly professional, responsive, and genuinely caring.
Special shoutout to [Alesha], who went above and beyond to answer all my questions, keep me updated every step of the way, and handle any issues promptly. Their communication was excellent – no waiting around for replies, and they always made me feel like a priority.
In an industry where agents can sometimes feel distant, Homesure stands out for their friendly, proactive approach and real expertise. They made what could have been a stressful process completely smooth and hassle-free.
I highly recommend Homesure Property to anyone looking for a reliable estate and lettings agent in Liverpool. You won’t be disappointed – they’re simply the best!

Homeshure Lettings have provided a professional and reliable service, with almost three years spent within their lettings and a recent move to another of their properties. The staff have been very cooperative, and especially Aleesha, who has been extremely helpful throughout the process and responded quickly to any queries. Prices are competitive, and overall it has been a very positive experience.

Excellent service offered .
Many thanks
Chris

I have to congratulate Amy on her impeccable service, patience and personal care during our move to our new home.
She was extremely courteous and tolerant of my many phone calls and enquiries.
James and Paul

Amy was absolutely fantastic from start to finish. She guided me through the entire selling process with professionalism, honesty, and a genuinely caring approach. Her communication was always clear and timely, and she went the extra mile to make everything as smooth as possible. I couldn’t have asked for a better estate agent. Thanks to Amy, my property sold quickly and without stress. Highly recommended!