I am compelled to report the magic of Home Secure. Our door lock failed, we worried about extortionate charges of some locksmiths, googled the problem, identified as the gearbox, discovered the Home... Leggi di più
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Ian, John and James are always very helpful. When I go to home secure or even if I call or email they always go above and beyond to help and resolve any issues or problems I have. They're knowledge o... Leggi di più
I needed a replacement handle urgently and these guys (Tom) responded super quick to a message from me, with delivery next day. Can't thank them enough and the communication was excellent throughout.... Leggi di più
⭐⭐⭐⭐⭐ Excellent experience with Home Secure from start to finish. The staff were knowledgeable, friendly, and extremely helpful with everything I needed for windows, doors, and locks. A special men... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Home Secure has been helping homeowners, tradespeople and businesses secure their properties for over 15 years. Based in Liverpool with a physical store and online shop, we've supplied over one million products to customers across the UK — from everyday door handles and window locks to specialist security hardware. We stock over 1,000 products in our warehouse across a wide range of categories, including uPVC door handles, multipoint door locks, window handles, window restrictors, door hinges, letterboxes, door knockers, escutcheons, security bolts, and more. Whether you're replacing a single handle or fitting out an entire development, we have the products and the knowledge to help. All of our products come from a carefully selected range of trusted brands, chosen for quality and reliability. Our team brings genuine expertise to every order — we don't just sell security hardware, we understand it. We offer fast UK delivery on thousands of products, with many orders dispatched the same or next working day. Our customers rate us 4.8 out of 5 on Google, based on over 320 store reviews — a reflection of the service and expertise we bring to every order. Security is what we do — and after 15 years, we're pretty good at it.
Informazioni di contatto
Home Secure, Unit 5 Brookfield Drive, L9 7AJ, Liverpool, Regno Unito
- info@homesecureshop.co.uk
- www.homesecureshop.co.uk
4,7
Eccellente
119 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
Great customer service, resolved minor issue very quickly, professional
2 giugno 2026
Non scritta su invito
Speedy deliver
Speedy deliver. Ordered extra keys and there was an issue with not charging me enough for extra keys, yet they honoured the original price.
Very few companies do this and worth a 5 star review.
2 giugno 2026
Non scritta su invito
Fantastic service top lads specially…
Fantastic service top lads specially skai never fails to make your day
1 giugno 2026
Non scritta su invito
I was advised by somebody at eurocell…
I was advised by somebody at eurocell to go here for a new set of handles for my front door and how glad I was as they had exactly what I needed the lads behind the counter were very knowledgeable and Ian could not of done anymore to help
29 maggio 2026
Non scritta su invito
A company you can rely on good old fashioned customer service!! Which is definitely not the norm these days
Homesecure is one company you can rely on to have exactly what you need and at competitive prices.
Have to give a shout out to all the staff and a big thank you to Ian, fountain of knowledge is Ian, most definitely knows his stuff and always gives great advice, Cheers Ian mate
29 maggio 2026
Non scritta su invito
NEED HOME SECURE, IANS YOUR MAN
Having used Home Secure many times over the years, Fab company, always helpful and always have whats needed.My go to person would be IAN, always helpful and knows what im talking about even if I dont.
Thanks Ian once again for all your help and assistance, no doubt I will see
you again soon.
Cheers
Jacqs
20 maggio 2026
Non scritta su invito
Always very helpful and a great sevice
29 maggio 2026
Non scritta su invito
Great company and literally has…
Great company and literally has everything you could need. To be honest though I’d of been lost without the help of Ian, his knowledge was second to non he really helped me find everything I needed, genially a nice man too.
28 maggio 2026
Non scritta su invito
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent experience with Home Secure from start to finish. The staff were knowledgeable, friendly, and extremely helpful with everything I needed for windows, doors, and locks. A special mention has to go to John, who went above and beyond to help me out. Nothing was too much trouble for him, and his customer service was outstanding. It’s rare to find someone so genuine, professional, and willing to make sure you leave with exactly what you need. Highly recommend Home Secure to anyone looking for quality products and great service.
12 maggio 2026
Non scritta su invito
Helped me out so much
Helped me out so much! My locking mechanism is not longer used so they helped me with a quick fix and recommended someone for when i can put it all right. Cheers guys
28 maggio 2026
Non scritta su invito
Really helpful staff
14 maggio 2026
Non scritta su invito
Couldn't recommend homesecure enought…
Couldn't recommend homesecure enought the lads on the desk John, Jay and ian are absolutely lovely and helpful
28 maggio 2026
Non scritta su invito
Helpful and knowledgeable staff who…
Helpful and knowledgeable staff who will spend explaining all your options when faced with a problem
28 maggio 2026
Non scritta su invito
Helpful and knowledgeable staff
28 maggio 2026
Non scritta su invito
John helped me find suitable…
John helped me find suitable replacement door handles as my other handles were beginning to fail and I couldn’t find them anywhere else. Great service thank you
21 maggio 2026
Non scritta su invito
Risposta di Home Secure
Thank you so much for the kind words, Ann! We're really pleased John was able to track down the right door handles for you — that's exactly the kind of service we pride ourselves on. Hope they're working perfectly!
Great service
Great service. I got some replacement keys for my front door cut in the store. I was in and out quickly and they even had a coffee machine with free coffee while I waited
9 marzo 2026
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Risposta di Home Secure
Thanks Beth! Glad we could sort your keys out quickly, and that you enjoyed the coffee while you waited — you're always welcome back!
Ordered a custom size composite front…
Ordered a custom size composite front door for my son’s house. Installed perfectly and looks great.
21 agosto 2025
Non scritta su invito
Risposta di Home Secure
That's brilliant to hear, thank you Tony! A custom composite door installed perfectly for your son's home — exactly the kind of result we love to deliver. Really appreciate you taking the time to leave a review!
Great store
I regularly buy multi points locks from the store. The service is always fantastic
18 maggio 2026
Non scritta su invito
Risposta di Home Secure
Thank you Martyn, that means a lot! It's great to have regulars like yourself, and we'll always make sure you get the best service when you come in for your multipoint locks.
Brilliant service
Always a great service from these guys.. Great products and advise from the team..
19 maggio 2026
Non scritta su invito
Risposta di Home Secure
Really appreciate that, Dan — thank you! The team work hard to give the right advice alongside the right products, so it's brilliant to hear that comes through. Always a pleasure!
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