Homesealed Recensioni 

641
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Everyone at the Homesealed team have gone above and beyond to make sure our experience is stress free. Ryan who came initially to sell us the windows was so knowledgeable and friendly. He spoke... Leggi di più

Valutata 1 stelle su 5

Had windows fitted Feb '23. Found later that three windows were not properly sealed. The base of the window frame was not sealed in the study, bedroom & living room. Rectified by myself on the grou... Leggi di più

Valutata 5 stelle su 5

We are over the moon with our new windows from homesealed! Duncan and Calum are the dream team for installation and removal and Gary was also brilliant on clean up and doing the heavy lifting. Can't t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a minor bump to begin with as figures were slightly wrong but service since has been great. Lots of choices available, easily explained and then didn’t have to wait long for installation. The ins... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa

Scritti dall'azienda

At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

641 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 47% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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4,3

Tutte le recensioni

(641)

135 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible Aftersale Customer Service

I had 3 windows installed in my house and I have to say that the team was super efficient and professional. During and just after the installing the office were contacting me to make sure that I am happy with the work. And that’s where the professionalism of Homesealed ends. I contacted the office couple weeks later to discuss some issue which has been discussed with the office earlier on. I was promised quick respond but nothing happened. I called the week after to hear the same promise and another week when the Manager themselves promised me prompt answer. After another week I stopped believing in fairy tales. Unfortunately, those not the cheapest on the market, windows come with 10 years guarantee. Don’t even want to imagine the struggle if I have to report any fault.

I would be smarter next time when choosing windows company.

18 giugno 2025
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Risposta di Homesealed

Hi Radek, It's Michael from the customer care department here at Homesealed. Please can you call this number 08000886430 so we can get this investigated fully. We are sorry for any inconvenience caused.

Valutata 5 stelle su 5

A huge thanks to Danny,Rocky &Dylan who…

A huge thanks to Danny,Rocky &Dylan who fitted my 4 windows ,first class job by the guys,would highly recommend the company if your looking for new windows,superb quality, first class service,and clean &tidy

5 agosto 2025
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Risposta di Homesealed

Hi Lynda, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

New windows

I can wholeheartedly recommend Homesealed to anyone considering having new windows installed. I had 8 installed over 2 days by a professional and efficient team. Both the quality and installation was excellent all done so well I didn’t even need to touch up any decoration afterwards. Thank you Homesealed.

31 luglio 2025
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Risposta di Homesealed

Hi William, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Just had 12 new windows installed this…

Just had 12 new windows installed this week over 2 days. It was a first class job by the team of 3.
No mess,no fuss and they arrived on time. They were extremely polite and cleaned up as they went along from room to room.
I would definitely recommend this company for both their prices and their ethics in recycling.

22 luglio 2025
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Risposta di Homesealed

Hi Maureen👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Valutata 4 stelle su 5

Two replacement triple glazed windows

Two substantial and neat Bay Windows installed on time. Rooms and exterior ground tidied on completion. Three polite workers - Danny, Rocky & Dylan.
Minor problem. Opening restriction security locks to be adjusted.

15 luglio 2025
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Risposta di Homesealed

Hi there Douglas, thank you for leaving your 4 star review. We will pass over your kind comments to our team and we hope you feel the difference in your home. Many thanks, Michael, Customer care team.

Valutata 4 stelle su 5

Horrible start, but lovely end

*update 2 - a lovely lady contacted me, apologised and investigated.

A second sales person came and we had a much better discussion. I also received a much more reasonable price.

I am truly impressed with the remediation and genuine concern and want to set things right.

I will definitely be moving ahead with windows from this company in light of the contact and sincerity received.

*update- the company just tried to say they think it was another company that I’m talking about… absolutely not! I listened to the guy go on and on about your company so I know who the sales guy was representing.

I recently had someone from this company come to my door offering 40% off windows through a recycling scheme. I explained I was interested in replacing my old windows – possibly one at a time due to budget – and that I didn’t want any hard sales tactics. The rep assured me it would be a simple 30-minute consultation with no pressure, just to get a quote.

Unfortunately, that’s not how it went. The salesperson who arrived started with a long explanation about the company and its values, which I wasn’t really interested in. I just wanted a straightforward quote.

He then measured my windows and began asking personal questions – why I wanted new windows, if it was because of drafts, what I do for work, what others on my street have done, etc. It started to feel intrusive and uncomfortable. I reminded him again that I didn’t want a sales pitch, just a price.

Despite this, he dragged the appointment out to over an hour and a half, and still refused to give me a quote unless I first sat through a full explanation about their window quality and design. He even made a phone call to his manager mid-way to talk about a possible “special discount” for my area and home, which just felt like a sales tactic. I was clear from the start: I didn’t want this kind of approach.

The whole thing was frustrating and exhausting, especially as I had work to do and my daughter at home. I still don’t have a clear price – he vaguely mentioned £14,000 off the top of his head, but nothing confirmed.

Overall, the experience was pushy, time-wasting, and not at all what I was promised. I felt pressured, not listened to, and totally put off from ever using this company. All I wanted was a quote to consider, and instead I got a full-on hard sell. Really disappointed.

10 luglio 2025
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Risposta di Homesealed

Thank you so much Rebekah for taking the time to update your review. We are so very sorry we did not get it right on our first visit but thank you for bringing this to our attention, as this allows us to be better and give our customers a better service. We look forward to you coming back in the future, take care. Michael, customer care department.

Valutata 5 stelle su 5

Just had windows replaced with minimum…

Just had windows replaced with minimum of fuss,professional, friendly and helpful,many thanks Dan,Rocky and Dylan,........a great team.

10 luglio 2025
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Risposta di Homesealed

Hi Allan👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Valutata 5 stelle su 5

The guys had 3 days to fit 18 windows…

The guys had 3 days to fit 18 windows and 2 doors in a building built in the early 1800’s. I was sceptical, but they have nailed it and a great job too. The lads just cracked on with little fuss at all.

Well done Danny, Rocky & Dyl

2 luglio 2025
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Risposta di Homesealed

Hi Ross, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

New Windows

Hi just had new windows (8 replaced) we are very happy with the work carried out by an excellent team of fitters.
Appointment was for between 8am-10am they were here 8-30am worked all day did not stop for a break just got on with the job.
Tided up when finished very professional.
Would recommend this company.
Jim Lowrie

25 giugno 2025
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Risposta di Homesealed

Hi James👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team


Valutata 5 stelle su 5

Brilliant company homesealed

What can I say excellent company excellent staff excellent service
I got a new kitchen window and back door from homesealed and when surveyor come out to look things over I changed the door it was no problem to do that. The day I got it put in jamie the fitter was great nothing was a bother to me went over full of window and door with me
Would highly recommend the company
Thanks homesealed sharon mccutcheon

23 giugno 2025
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Risposta di Homesealed

Hi Sharon, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Adam and Dougie fitted 4 windows today…

Adam and Dougie fitted 4 windows today for me. They worked nonstop and tidied up after themselves. Their workmanship is top notch and I would highly recommend them and their company. Well worth 5 ⭐️’s.

24 giugno 2025
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Risposta di Homesealed

Hi Maureen👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Valutata 5 stelle su 5

New French doors - excellent experience

We had French Doors fitted - and everything about the experience was fantastic! Ben, our salesman, was great - and made the experience run smoothly. Three weeks between ordering and fitting - outstanding! I would definitely use their services again.

17 giugno 2025
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Risposta di Homesealed

Hi Drew, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

New bedroom window.

They were very quick and very good. Tidied afterwards, the only one thing wrong was they forgot to leave me the keys for the window.

Irene Mckechnie

20 giugno 2025
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Risposta di Homesealed

Hi Irene, thank you so much for taking time to leave your 5 star review, we greatly appreciate it. Your feedback and comments will be passed on to every department and we will make sure that issue is resolved as soon as possible. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

C Mc Math

We were looking for our old windows to be replaced. From sales to replacement, we were kept updated every step of the way. Fitters were on time, did a fantastic job and left everything clean and tidy. We are loving our new windows and would recommend this company to family and friends

18 giugno 2025
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Risposta di Homesealed

Hi Caroline, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 1 stelle su 5

Highly unprofessional company.

Having received a quote from this company and then proceeding, I decided to cancel the agreement as is my right due to the fact the price turned out to be stupidly high compared to two following quotes. They pick their priced out of thin air and don't even provide the entire price on their quotes. Having given written notice I was cancelling, to this day I still haven't even received a reply from them, instead I was phoned constantly by their salesperson on several different numbers and turning up at my property. They have made no attempt to return the surveyor fee charged at the time and now my credit card company is involved. Avoid this company at all costs.

31 maggio 2025
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Risposta di Homesealed

Hi there Mr Scott, Thank you for taking the time to leave your review. Could your please call our customer care help line on 0800 088 6430 to allow us to investigate this fully.

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Homesealed have just fitted my new…

Homesealed have just fitted my new Front and Back Doors. I am absolutely delighted with them and the two chaps that fitted them were excellent very friendly and very professional and took care of my property
I would certainly recommend Homesealed to anyone looking to replace their doors.

Mrs Roberta Watson
Glenrothes

12 giugno 2025
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Risposta di Homesealed

Hi Roberta👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Valutata 5 stelle su 5

Professional Service & Amazing Team

The whole experience is fantastic. The team is swift, professional, attention to details, they tidy up the place after the installation. Special shout out Danny & Rocky! you guys rocks!

Highly recommended.

9 giugno 2025
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Risposta di Homesealed

Hi Kenny, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Fantastic product and best service

Fantastic product from a terrific, reliable team. Couldn’t have asked for more from ‘The A-team’ that is Emad, Alistair, Danny and Rocky and Claire in customer service, all of whom went above and beyond to deliver an excellent service. Wouldn’t buy windows, doors etc from anyone else!

27 maggio 2025
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Risposta di Homesealed

Hi there👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Valutata 5 stelle su 5

Top Quality

Whole experience from start to finish was top quality and professional. Came out in the morning to fit 2 front windows and they had them fitted, sealed and new window sills installed within an hour and a half! Couldn't recommend enough.

7 giugno 2025
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Risposta di Homesealed

Hi Jonny, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 1 stelle su 5

Nightmare saga …

Sent in review before and had a visit from the man for repairs to adjust windows 4 years on he made slight difference to two windows for noise but third windows still very draughty said they would be back but no show saga continues and dont use there ikano bank system what a night mare that was
Did complain same day as engineer left but no response as we only have 5months for small claims court might be only option

11 febbraio 2025
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Risposta di Homesealed

Hi there Mr Doherty, Thank you for taking the time to leave your review. We apologize for your negative experience with our company. Could your please call our customer care help line on 0800 088 6430 to allow us to investigate this fully.

Many Thanks
Michael
Customer Care Team

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