Homesealed Recensioni 

641
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Everyone at the Homesealed team have gone above and beyond to make sure our experience is stress free. Ryan who came initially to sell us the windows was so knowledgeable and friendly. He spoke... Leggi di più

Valutata 1 stelle su 5

Had windows fitted Feb '23. Found later that three windows were not properly sealed. The base of the window frame was not sealed in the study, bedroom & living room. Rectified by myself on the grou... Leggi di più

Valutata 5 stelle su 5

We are over the moon with our new windows from homesealed! Duncan and Calum are the dream team for installation and removal and Gary was also brilliant on clean up and doing the heavy lifting. Can't t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a minor bump to begin with as figures were slightly wrong but service since has been great. Lots of choices available, easily explained and then didn’t have to wait long for installation. The ins... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa

Scritti dall'azienda

At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

641 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 47% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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4,3

Tutte le recensioni

(641)

135 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We had 12 windows installed in May last…

We had 12 windows installed in May last year. Eddie and his team were fantastic. They completed the job in one day and the clean up afterwards was immaculate. One of our windows subsequently became faulty. Davie, the engineer, came on time last Tuesday (4th November) and sorted the problem. Great service all round.

4 novembre 2025
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Risposta di Homesealed

Hi Duncan, thank you so very much for taking the time to leave your 5 Star review , your kind words and feedback are greatly appreciated. We will pass this over to our fantastic team and it's always a delight to hear we sorted any snagging you had. A happy customer is why we do what we do :)
Welcome to the Homesealed Family!

If I can help with anything further , please don't hesitate in contacting me,

Many Thanks
Jack
Customer Care Team

Valutata 5 stelle su 5

Great experience had 5 windows and a…

Great experience had 5 windows and a patio door put in the guys were great very polite and left the place very tidy afterwards can’t be any happier with the work would really recommend them great family company

5 novembre 2025
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Risposta di Homesealed

Hi Kara, thank you so much for taking the time to leave your 5 Star review. We strive to make sure we leave our customers homes clean and tidy after every job and we are delighted to see our team have done this. We would like to welcome you to the , Homesealed family and thank you for choosing our company . If we can help with anything else , please don't hesitate in contacting us.

Many Thanks
Jack
Customer Care Team

Valutata 5 stelle su 5

All went to plan from start to finish.

All went to plan from start to finish.
Fantastic job all rubbish was cleared up and taken away too.
Loving our new door 👍

28 ottobre 2025
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Risposta di Homesealed

Hi Frances, Thank you so much for taking the time to leave us your 5 star feedback its greatly appreciated and will help us to become even better. We are delighted to read that our team cleaned everything up before leaving your home and that you are already feeling the benefits of your new door, (great choice btw :)
Welcome to the Homesealed family & Thank you!

Take Care
Jack
Customer Care Team

Valutata 1 stelle su 5

A must read - avoid this company

A long read but a must read if you are going to use this mob.
I would never recommend this company . Poor customer service . We recieved our letter confirmimg our installation date . 2 days later we recieved a call changing the installation date so i had to change the holidays i had booked off for to accomodaye them so not off to a good start . The woman dealing with us as our point of contact wasn't great at her job . Once all fitted she phoned for balance of payment . As there was a safety latch missing from window in my son's room I refused to pay until the latch was fitted . Told me I couldnt do that and I better pay . She took a complete strop and said she would speak to the bosses . I was told by the sales rep I was to pay in full once I was happy with the job . Got a text short time later saying latch will b fitted next day . I phoned them and paid in full once latch was fitted . There was other minor snaggings to b sorted . They have finally finished the snaggings today it has only taken them 6 months . Claire never phoned once to tell us anything she really needs to go on a customer services course because she is clearly needing trained properly . Over the six months there has been a few dates booked when they didn't turn up . No phone call to let us know or apologise despite having taken time off work or unable to work an overtime shift to await ton them arriving. The fitter turning up without the right parts to complete all the snaggings. Everything handled in a totally amateurish way with the only communication from them.being text messages I just assume they don't know how to treat customers who paid them cash for all new windows and doors in a semi detached house . So from the start none of the service was really up to a good standard except for the 2 fitters who done the job . Issues with windows because they say they make their own and if they do they maybe want to employ someone to check the actual quality of what is built . Once they had my money it has just felt like they could not care less about giving a good service .
So I would urge people to look around and see if there is better companies that you could use because this company did not meet the standards they claimed they would . Now that the work is finally completed there us still 1 issue with the new back door they fitted and the worker who does the snagging list does not seem to be able to fix it and is just telling my wife a load of technical nonsense as to why the door won't close properly unless u push the handle up to engage the locking mechanism . So if we just close the door without pushing the handle up and engaging the locking mechanism then there is 2 gaps that we can see daylight coming through. But yeh they have happily taken my money and cant fix the issue with the door .

3 novembre 2025
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Risposta di Homesealed

Hi Gary , thank you for taking the time to leave your review. We have been dealing with your wife regarding your snagging issues and have booked you in at your wife's earliest convenience (due to work commitments) on the 24th November.

As discussed with your wife we are so very sorry you have received this level of customer care, we take great pride in our work and have most definitely not met your expectations on this occasion. We can only learn and get better from our mistakes and I can assure you this level of complaint will not happen again.

I am in constant contact with your wife and have offered my personal telephone number to give you a direct point of contact. If there is anything else I can do to help , please don't hesitate in contacting me.

Many thanks

Jack
Customer Care Team

Valutata 5 stelle su 5

5 Star Company

Great service from start to finish with Homesealed, I’m delighted with my new doors. The fitters on the day (Mark & Craig) were very professional and informative regarding the full installation process. They arrived for the job early and left the house immaculate. I couldn’t recommend the company highly enough and I won’t hesitate to contact them again for any future home improvements.

Thanks again to the full team for a 5 star service.

27 ottobre 2025
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Risposta di Homesealed

Hi there Abi, thank you for leaving your kind and positive review. We are so glad to hear that you got on well with us and you had a good experience with Mark and Craig. If you ever need anything done in the future don't hesitate to call us
Many thanks, Michael customer care dept

Valutata 1 stelle su 5

If I could give no stars I would

If I could give no stars I would, paid my deposit in September and have heard nothing about work starting, have not responded to emails or telephone calls RIP OFF COMPLETE RIP OFF STAY WELL CLEAR NOT REPUTABLE have to go to court to claim deposit back
UPDATE GOT MONEY BACK WITH APOLOGY FOR OVERSIGHT GREATLY APPRECIATED

27 ottobre 2025
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Risposta di Homesealed

Hi Mr & Mrs McClung , thank you so much for bringing this to our attention. All money paid was transferred to you immediately and as discussed on the telephone all measures have been taken to make sure this never happens again.

Many Thanks
Jack
Customer Care Team

Valutata 4 stelle su 5

Happy customer

A great experience throughout from start to finish for our new windows. A good informative sales pitch and good workmanship carried out on the day of installation with no mess left behind. We were alerted to a small crack in one of the panels in the bedroom window. This is our only issue however this is currently being rectified. Would use this company again and recommend to others.

24 ottobre 2025
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Risposta di Homesealed

Hi Jonny, thank you so much for taking time to leave your positive review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Excellent company

From the visit from James, the sales person, to the instalment of the windows, the whole experience was 5 star. The team who put the windows in ( Dougie and Adam- forgive me if I’ve not got names correct) were courteous and very professional. The workmanship was outstanding and they left the house exceptionally tidy. They did have two days to complete the job but they decided to work on and completed the job in one day! Windows and doors are excellent quality.
Any communication with the company has been first class- they couldn’t be more helpful. I’d highly recommend this company to anyone thinking if replacing windows and/ or doors.

22 ottobre 2025
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Risposta di Homesealed

Hi Margaret, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Perfect doors and windows

Had a minor bump to begin with as figures were slightly wrong but service since has been great. Lots of choices available, easily explained and then didn’t have to wait long for installation.
The installation was perfect, only taking 6 hours to complete our whole house with new windows and doors. Love the quality and look of everything and they have supplied a plasterer to fix any little tiny wholes caused by the install around the windows. Would definitely recommend.

15 ottobre 2025
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Risposta di Homesealed

Hi Steven, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Just had Windows fitted by Homeseal

David Frew Just had Windows fitted by Homeseal. Good quality, the fitters were fantastic Malcolm, Ross and Keiran they never stopped not even 5 min. What a team of workers. Cleaned up all mess. Shown all features asked if I was happy with the work before they left. Would definitely recommend or use again in the future.

10 ottobre 2025
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Risposta di Homesealed

Hi Andrea, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 4 stelle su 5

Fantastic experience throughout

Fantastic experience throughout. Brilliant company with great atersales.

16 ottobre 2025
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Risposta di Homesealed

Hi Chris, thank you so much for taking time to leave your positive review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

I had my all windows doors replaced

I had my front windows, door and pirch replaced. Then 6 months larer my back windows and door completed. The work was fast and efficient both installing teams left the areas well finished and clean. My house is now much cosier and my bills have reduced. Thanks great work, i would recommend. David Logan Kilmarnock

16 ottobre 2025
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Risposta di Homesealed

Hi David, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 1 stelle su 5

I had my Loft insulation and gutters…

I had my Loft insulation and gutters and Soffits replaced by Homeseal Insulation was fine but Gutters and Soffits was a very unprofessional finish. The guys were obviously Sub contracted by Homeseal. He left his own number if I had any problems .I called him out three times The gutter seperated from next door t he sorted that.2Years on customers services have fobbed me off after wind damage they even said they hadn't done the job.I have all the paperwork and the so called 10 year Guarantee Pictures available

17 settembre 2025
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Valutata 5 stelle su 5

Returning Customer

We had recently moved in to a large tenement flat and needed to replace some very old and damaged windows.
We met with the sales consultant Becca, who was very thorough and consultative. She knew we would initially be prioritising some windows and returning later to complete the project.

From commitment through to fitting of windows , all was very smooth with no problems. All the staff, sales, surveyor, window fitters and admin were friendly, helpful and professional. The window fitters were friendly, tidy and quick, making sure I knew about the features again before they left. Post sales team quickly followed up to ensure we were happy. We had a really good experience, would highly recommend. Will definitely consult with Becca again when we return to complete the project. Thanks Becca and Home Sealed.

10 giugno 2025
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Risposta di Homesealed

Hi Craig, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Homestead roughcast

Everyone involved at Home Sealed were polite and professional from start to finish. The sales staff explained everything and admin staff were easily contactable for any further questions we had.
We had roughcast to our home which took 3 days.The workmen were quick, efficient and polite and friendly.
So happy with the results
I would recommend this company

9 ottobre 2025
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Risposta di Homesealed

Hi there, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Quick, efficient and great quality

The job was done quickly, efficiently and the quality of the windows and door is excellent. Barry and Jake were lovely and did an excellent job.

10 ottobre 2025
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Risposta di Homesealed

Hi Valerie, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Really Happy

From sales through to fitting of windows was very smooth with no problems. All the staff, sales, surveyor, window fitters and admin were friendly, helpful and professional, helping where they could. The window fitters were friendly, tidy and quick, making sure I knew about the features again before they left. A really good experience, would highly recommend.

3 ottobre 2025
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Risposta di Homesealed

Hi there Norma👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Valutata 5 stelle su 5

Very professional completion

Very professional completion
Windows installation excellent workmanship excellent
Guys kept me informed with the installation answered all my questions
Cleaned up afterwards
More than pleased with the windows I would highly recommend the company
Well done to everyone involved
Hugh Green

30 novembre 2024
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Risposta di Homesealed

Hi Hugh, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Valutata 5 stelle su 5

Reliable service

Very pleased with service, windows were fitted quickly with no mess left behind, very streamlined process.
I was able to pick the date the work was carried out on and even the initial home visit was professional. They gave me advice according to my circumstances and I would recommend them due to the high quality service.
Katie Brown, Ayrshire

12 luglio 2025
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Risposta di Homesealed

Hi there Katie👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Valutata 5 stelle su 5

Bills are lower to.

Mr James Doolan would like to thank all the people involved in replacing his windows on July29th 2024. He would like to let people know how professional they were from start to finish, cleaning inside and out. He has had no problems with the windows over the last year and is really pleased with them. He thinks that his bills are even lower to.

29 luglio 2025
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Risposta di Homesealed

Hi Carrie, thank you so much for taking time to leave your 5 star review on behalf of James, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

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