Home Discount Recensioni 

390
TrustScore 3 su 5

3,0

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordered 2 radiator covers. Arrived in a couple of days well packed and in perfect condition. Excellent Company. Will use again

Valutata 4 stelle su 5

Well, delivery was amazing item delivered in less than 24 hours, that is beyond expectation. Only one little moan, the item we ordered was an adjustable radiator cover, the product once built is just... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Ordered a bed side table from the range, never came and never got an explanation to why. Instead they took a week to figure out that they had misplaced it and are just going to refund me the money but... Leggi di più

Valutata 1 stelle su 5

I received chest of drawers with wrongly manufactured parts. First they said they will send replacement, found it abandoned outside, no one even bothered to ring the bell and then some parts were stil... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di arredamento da giardino
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di mobili per uffici

Informazioni fornite da varie fonti esterne

We're one of the UK's Largest Online Furniture and Homewares Retailers. We sell a huge range of goods for your home including products for Bathroom, Bedroom, Living Dining Room, Fireside, Garden DIY, Kitchen, Laundry, Radiators, and much, much more. As we directly source and manufacture all our products from all over the world we have offices in UK, Far East and Brazil. As a result we cut out the middleman so we offer all our products at discount prices. This means some of our products will be up to 75% cheaper than other retailers. We are so confident that our prices are lowest in UK and if you find exactly the same product cheaper, we offer a Price Match Service.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

390 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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3,0

Tutte le recensioni

(390)

63 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

A very bad product

A very bad product. Drawers do not align even after following guidelines and marks for screws. Drawer roll out straight when pulled. A total waste of money. Will have cough out some money to get it discarded.

4 luglio 2024
Valutata 5 stelle su 5

Brilliant company

I have placed my second order with home discount which was a step ladder and I can say that the service was second to none.

The item was easy to purchase and I was kept informed throughout. The item was delivered in a fast and timely manner and is exactly as described.

Will order again

10 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not buy from home discount Ltd

I ordered a wardrobe from home discount Ltd and less than 12 hours later I tried to cancel the order but home discount Ltd wasn't having any of it. They tried to tell me that the order had already been shipped but the courier manifest contradiction of that is clear to see. I ordered it at 11 o'clock at night and tried to cancel it first thing the next day about 9.45am and when I phoned home discount Ltd today the man I spoke to said that they don't work 24 hrs a day because the courier manifest states collect at 22.24pm Friday evening which is 12 and half hours after I tried to cancel it. Every time I tried to explain it to the customer service man he wouldn't accept what the courier manifest was saying and tried to convince me that it had already been shipped before I tried to cancel so if what he said about not being open 24 hrs and me ordering at 11pm and home discount Ltd shipping it before 9.45am sounds impossible because they would have to read the order get the order and prepare it for shipping and arrange for the courier to pick it up by giving the courier details of the order and the courier picking it up in a hour. But I find it funny because they sell the same item through amazon and it says usually dispatched within 3 days. I am disabled with severe COPD and this company thinks that because I am disabled that I am thick and stupid and don't understand how things work but I have worked in warehouses and it would be impossible for a big company like home discount Ltd to read the order get the order prepare the order and shipping it in a hour or two because don't forget the customer service man said that their company isn't open 24 hrs especially large items like a wardrobe. They tried to deliver it to me today but I refused delivery and now it's on the manifest as waiting for approval for return. I wouldn't advise anyone to buy from this company because even the customer service contradict themselves and it's a very poor customer service who seems to make it up as they go along . Isn't it funny that home discount Ltd only responds to 5 star rating reviews but I haven't seen any response to 1 star reviews. It's like they can't be bothered and knows that they are in the wrong but doesn't care about It's customers that has had a bad relationship with them

7 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

First Class!

What brilliant service! Ordered item Friday Afternoon, delivered Saturday. 5 stars just doesn’t seem enough! Brilliant 😃

31 maggio 2024
Valutata 1 stelle su 5

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!

Bought furniture less than 6 months ago, and the drawers have completely collapsed.

Customer service is shocking, not willing to address the situation or offer replacement or refund!

Scamming peoples money, and sending items unfit for purpose. AvOID!!

7 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

All great thanks

All great thanks! I cannot fault this company, the customer service is second to none and the products arrived very quickly too. Thank you!

30 maggio 2024
Valutata 1 stelle su 5

I would never ever use them again

I would never ever use them again. We ordered furniture via them. The first peice arrived damage. They agreed to send another, that item then arrived damage. They are refusing to give a refund unless I sit at home 8am-8pm Monday to Friday which involves taking a day off work so they can collect. AVOID AVOID AVOID

28 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

It was received by the driver who rang…

It was received by the driver who rang me before he delivered the item and I ask him if he could straight in my car as the unit was for my granddaughter and it same him from going up 3 flights of stairs my granddaughter loves it as she is 11 years old

10 maggio 2024
Valutata 1 stelle su 5

Poor customer service

Poor customer service, staff are have no empathy item not received and no refund all they state is it was delivered but to who … very disappointed with the customer service I received.

10 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Wish i could put no stars

Wish i could put no stars. Absolutely shocking company. Ordered a black metal bed frame. When arrived i found out it was not as advertised, pictures show wooden slates, but are metal. It looks like i was palmed off with a return. Open packet of support legs and 3 moving around inside. The metal poles were bundled but lose and had caused damage to the headpost as handled. With metal components you'd expect polystyrene to protect parts but all had was a pathetic layer of bubble wrap. When a return was agreed my problems really started, they use a company called DX to deliver/collect, i wouldn't even trust this company to change a light bulb. I have been given multiple days for collection but a no show everytime. They seem a good partnership tbf incompetent together!! 🤬

10 maggio 2024
Non scritta su invito
Valutata 2 stelle su 5

Bought a bedroom set and received a…

Bought a bedroom set and received a damaged wardrobe asked for a replacement and was sent a previous customer returned item . No packaging in box to hold boards apart and boards subsequently cracked and damaged .
However 2 stars to the young lady who tried to deal with the issue,

5 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Very poor customer service

Very poor customer service. Ordered furniture & colour was different go pictures. Colour was ok though. Ordered different jtem but same manufacturer, range & colour but colour was different and did match pictures. Dent this back & asked home discount if I purchased the item from them would it match the other two. They said they couldn't guarantee a match & if I the colour didn't match I would have yo pay to return it. I was also told I shouldn't have assembled the first two items. Customer blaming seems to be how they operate. Very poor service.

8 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

I am very impressed with Home Discount…

I am very impressed with Home Discount Ltd. Their delivery service was prompt and their customer service was exceptional. The 9-seater outdoor furniture I purchased is of top-notch quality and beautifully designed. I highly recommend Home Discount Ltd to anyone in need of high-quality outdoor furniture.

30 aprile 2024
Valutata 1 stelle su 5

Absolutely appalling service and really…

Absolutely appalling service and really poor quality products. Received the wardrobes and it was broken so new parts were sent which were all again broken! Now we have boxes of broken wood filling our room which the company won’t collect or refund us for! Their communication is shocking it’s been going on for nearly three weeks and we still don’t have a wardrobe or our money back.

18 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BOTHER I paid for a bathroom…

DO NOT BOTHER I paid for a bathroom cabinet and after 3 weeks was still waiting for item to be delivered they blamed evri/Hermes but kept sending me the same messages day after day promising they would sort it then gave me a refund ABSOLUTELY HOPELESS now I have to order from someone else

26 aprile 2024
Non scritta su invito

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