In the world we live in today it is so rare to receive outstanding customer service, the above and beyond kind of customer service. Brigitte Bishop is this type of individual. It's when unforseen thin... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Attended Orpington Homebase today as order of wallpaper was wrong. Dreading it as it can be stressful at customer care but Kelly who assisted us could not have been more professional, friendly & just... Leggi di più
Now I know Homebase is not the cheapest option around, but when needs must, went in for a pack of 13amp fuses as my plug has just blown at home and now when looking to do my accounts I realised I have... Leggi di più
L'azienda ha risposto
Kerry Anne at the customer service desk was extremely helpful when I placed an order for paint today, even though she had to also deal with voices in her headset - so patient and friendly! Homebase... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture per il bagno
- Negozio di bricolage
- Negozio di mobili
- Vivaio e articoli per il giardino
- Negozio di mobili per cucina
Informazioni su Homebase - Orpington
Scritti dall'azienda
Homebase
Scritti dall'azienda
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informazioni di contatto
Sevenoaks Way Industrial Estate, Main Rd, BR5 3QD, Orpington, Kent, Regno Unito
- 0345 640 7065
4,6
Eccellente
150 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Nice item at reasonable price,easy to…
Nice item at reasonable price,easy to order and speedy collection many thanks.
13 giugno 2024
Non scritta su invito
Very kind and helpful staff
Very kind and helpful staff. Order was intact.
7 giugno 2024
Non scritta su invito
Bought a mirror online which was…
Bought a mirror online which was delivered in several pieces by Yodel driver who literally ran after depositing it on my doorstep. I’ve only rated this review as 3 stars as the in store customer rep @ Orpington dealt with the refund without fuss and was extremely helpful.
9 giugno 2024
Risposta di Homebase - Orpington
Hi Debbie,
Thank you for your feedback ,we will pass this on to Yodel and the delivery driver. We are pleased to hear that Orpington were able to resolve this quickly.
Kind Regards
Team Homebase
Service witha smileI walked over to the click and collect…
I walked over to the click and collect and was greeted with hello how can I help you and a smile . I showed the girl my order number and she went and grabbed it off the shelf all correct great customer 😘 care I will carry on ordering items from homebase using click and collect
5 giugno 2024
Non scritta su invito
Easy to order online to collect in…
Easy to order online to collect in store. Great communication.
Friendly and efficient, super easy pick up.
1 giugno 2024
Click and Collect
Click and collect very easy. No waiting, staff very helpful and polite.
29 maggio 2024
Non scritta su invito
The paint pot
I placed my order, it was ready within the hour, popped down to pick-up it was ready and wateing for me. great service
28 maggio 2024
Non scritta su invito
Robert was very helpful and polite…
Robert was very helpful and polite lovely young man
24 maggio 2024
Non scritta su invito
Great customer service
Staff were really helpful and friendly- well done
24 maggio 2024
Non scritta su invito
Quick service and great products.
23 maggio 2024
Non scritta su invito
The product collection was poor - no assistance
The product collection was poor. Being 7 months pregnant you would think someone would offer to get someone to help me. No I had to carry out a lawnmower on my own with no help. Or assistance from anyone. To be asked when I left the store if I wanted my patio doors done.
No thank you a gentlemen to help put it in my car would suffice.
21 maggio 2024
Non scritta su invito
Risposta di Homebase - Orpington
Hi Maria,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Helpful and pleasant staff
Helpful and pleasant staff. The whole process was very efficient.
20 maggio 2024
Non scritta su invito
Staff extremely helpful and friendly
The staff were extremely helpful and friendly.
20 maggio 2024
Non scritta su invito
Order no. sticker damages packaging
The collect order number label stuck to the product is very difficult to remove and damages the packaging - not good when the product is a gift.
Last time will be using the service.
20 maggio 2024
Non scritta su invito
Risposta di Homebase - Orpington
Hi isau,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Good deal and super customer service. I always buy from Homebase
18 maggio 2024
Non scritta su invito
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