Homebase - Leamington Spa Recensioni 

148
TrustScore 4.5 su 5

4,4

Myton Road, CV31 3NY Leamington Spa, Warwickshire, GB


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Valutata 1 stelle su 5

I ordered 4 tins of paint and a ton of sealer online and paid £173 prior to collection from Leamington spa Homebase. I went to collect and 2 x 5 litres of emulsion was missing from my order. The sal... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought a bathroom with the Help of Daijah Clifford who designed our bathroom. She was extremely proactive and couldn't do more for us. There were some issues with delivery of items which Daijah kep... Leggi di più

Valutata 4 stelle su 5

I was struggling to find an unknown paint colour to make good a patch repair in my lounge ceiling. Sheila from the paint section came to my rescue and determined the correct paint colour from store... Leggi di più

Valutata 3 stelle su 5

Bought a few plants and other items and deliberately picked up a basket instead of a trolley. On the way out I wasn’t allowed to take the basket out with me to the car even though a) I said I would br... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di forniture per il bagno
  3. Negozio di bricolage
  4. Negozio di mobili
  5. Vivaio e articoli per il giardino
  6. Negozio di mobili per cucina

Informazioni su Homebase - Leamington Spa

Scritti dall'azienda

Homebase

Scritti dall'azienda

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informazioni di contatto

  • Myton Road, CV31 3NY, Leamington Spa, Warwickshire, Regno Unito

  • 0345 640 7494

4,4

Eccellente

TrustScore 4.5 su 5

148 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 47% delle recensioni negative ricevute

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4,4

Tutte le recensioni

(148)

754 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Order was short and told to get another…

Order was short and told to get another one off the shelf myself

26 giugno 2024
Non scritta su invito
Logo di Homebase - Leamington Spa

Risposta di Homebase - Leamington Spa

Hi Anna,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valutata 5 stelle su 5

Very efficient service

Very efficient service. Item ordered online and available to collect within ten minutes. The friendly member of staff was very helpful in advising whether an adapter was needed and didn’t try to upsell something that turned out not to be necessary.

25 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service for this reluctant DIY person

I am a reluctant and inexperienced DIY person but Sheila made sure I bought the right items for my job and gave me very helpful advice on the task itself. My shopping experience turned from frustration and dread into a confidence boosting pleasure. Thank you Sheila

24 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Scott Fletcher

Scott Fletcher, I can’t thank you enough for your kindness and generosity at the weekend. You went above and beyond to help me with my rather unusual DIY request after a minor car accident and I will always thank you for being so kind and patient. Because of Scott, I’ll always think of Homebase as somewhere to go in a time of need. Thank you.

22 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Brilliant Kitchen Designer!

We went to Homebase for a kitchen appointment with the lovely Daijah.
She was very helpful! She talked through everything and even ideas/units we hadn’t thought of. She wasn’t pushy and made us feel very welcome! I highly recommend her if you are looking for a kitchen designer.

24 maggio 2024
Non scritta su invito
Valutata 2 stelle su 5

Friendly service however the item we…

Friendly service however the item we collected was dirty and had cobwebs all over it

8 giugno 2024
Non scritta su invito
Logo di Homebase - Leamington Spa

Risposta di Homebase - Leamington Spa

Hello Jane,

Thank you for your review we're sorry that the item you collected was dirty. We will raise this with our staff team to look into further .

Kind Regards

Team Homebase

Valutata 5 stelle su 5

Perfect shopping experience 😁

The item I wanted was available at my local store, it was ready to collect the next morning, there were plenty of parking spaces, there was only a short queue at the collection point, and the person working at the collection point was welcoming, happy, professional and quick 😀 👍

10 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Third order where service has been below par

Third order where service has been below the expected standard and where goods ordered either aren't available, despite your ordering system advising to the contrary (this order) or where items haven't even been collected from the shop floor (previous order). As far as online ordering for click & collect, it's a shameful attempt at the concept.

9 giugno 2024
Non scritta su invito
Logo di Homebase - Leamington Spa

Risposta di Homebase - Leamington Spa

Hi there,

Thank you for your feedback, unfortunately there can be variances between our online stock and our stock in stores due to thefts and damages. We're sorry you were affected by this.

Kind Regards

Team Homebase

Valutata 5 stelle su 5

Excellent service leamington spa

Went to the leamington spa store today for some fence paint and brushes not sure what ones were best. So I asked a member of staff and he took me through the range and best types of paint and brushes to use he very polite and knowledgeable and helpful. I asked at the till what the gentlemans name was and they said it was Paul a new staff member. So thank you again Paul and well done homebase a very satisfied customer.

8 giugno 2024
Non scritta su invito
Valutata 3 stelle su 5

Ridiculous rules.

Bought a few plants and other items and deliberately picked up a basket instead of a trolley. On the way out I wasn’t allowed to take the basket out with me to the car even though a) I said I would bring it back, b) I had taken 2 baskets to the car only 2 weeks ago. I was told management are being funny and won’t allow it. It’s a bit ridiculous. Luckily I had bought a plant tray that I could stack my things in else I wouldn’t have been able to carry things in my hands alone.

31 maggio 2024
Non scritta su invito
Logo di Homebase - Leamington Spa

Risposta di Homebase - Leamington Spa

Hi Anonymous,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

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