Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Leggi di più
L'azienda ha risposto
Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!
Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... Leggi di più
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Scritti dall'azienda

Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 52% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I easily found what I was looking for. However, it would have been easier if the item I wanted wasn't stacked on a high shelf.
Me and my wife were trying to find a colour for our hallway. Carl said he could match the colour we wanted and mixed it in dulux heritage. Perfect result hallway looks stunning
Amazing customer service from phoenix this afternoon. Went above and beyond for me as im new to the area and first time in store. Helped beyond measure to get what I needed and would recommend to all family and friends for a visit. Thanks again phoenix!
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a 56 mile round trip. Thanks Homebase 😕

Risposta di Homebase - Haverfordwest
I was served this morning by a lovely young lady by the name of Beccy. Very helpful and cheerful. Excellent customer service. Thank you Beccy.
Brilliant service from Andrea, she has the patience of a Saint! Amazing overall experience, thank you.
Listing taking time to make my experience positive and important
Becky in the Haverford west store was on fire. Happy, smiling, cheerful. Girl deserves a gold star.
Click and collect was instant on arrival to store.. very impressed
Once again Carl at Homebase Haverfordwest did us proud. His commitment to meeting our needs is tireless. We’ve provided him with a range of challenges which he’s resolved perfectly for us every time. Diolch Carl!
Sarah was so helpful - brought me a trolley and got a colleague to help me get my purchases to the car. Very friendly and great service, would totally recommend.
Extremely helpful shop assistant (Sarah) and very knowledgeable!!
Great experience!!
Always great service and product availability. Staff are really helpful and happy to help. Lovely store in Haverfordwest for browsing.
Went in to get some paint mixed and was served by Carl and his knowledge and advice was extremely helpful. It’s not the first time Carl has helped us and gave us advice he’s always gone above and beyond to make sure we use the correct paint and advice on prep work.
My experience at Pembrokeshire Homebase is amazing. The customer service is the main reason I choose to use Homebase for personal and business use. I am always welcomed with a happy attitude and a friendly smile. I am always helped when needed. Spoken to with respect and always leave there feeling amazing and look forward to going back for more supplies
I was looked after by a lovely assistant called Sarah who made no fuss about helping me with my difficulty whatsoever. Sarah was wonderfully friendly which made my visit to Homebase easy and stress-free. Thank you.
Sarah was really helpful when I had a query over a refund
Sarah is a lovely face to he greeted by. She is was extremely friendly and helpful. Love homebase!
We were served by Carl who was very helpful and fast service
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